Multidisciplinary Research Week                       (17-22nd March 2013)         ‘Delivering a sustainable retail enviro...
Delivering a sustainable retailenvironment:a partnership approach betweenWestQuay Shopping Centre &University of Southampt...
Retail:a sustainable industry?                          3
4
Sustainability literateconsumers and the greeneconomy
Sustainability literateconsumers• Sustainability literate graduates are those that have an  understanding of sustainabilit...
Consumers and the‘Green Economy’• Sustainability literate consumers are critical in the  transition to a ‘green economy’.•...
Curriculum embeddedEducation for SustainableDevelopment and retail:ENVS6011 EnvironmentalManagement Systems
EnvironmentalManagement Systems• Postgraduate module available on the MSc (optional) and  MEnvSci (compulsory) programmes•...
Pedagogic strategy• Mixed strategy with a focus on active student participation• No students with previous experience or t...
Pedagogic approach• Project aims were achieved through the following methods:   – Lectures   – Formation of six consultanc...
Example case studies                       12
WestQuay Southampton                       13
WestQuay background• Owned by Hammerson plc and GIC• 100 shop and catering units• 33 acre site• 74,500 sq m retail space –...
WestQuay background• Individual unit electricity supply• Individual air-conditioning units• Part of the Southampton Distri...
WestQuay outcomes• EMS manual to requirements of ISO14001• WestQuay achieved ISO14001 certification – rolled  out to rest ...
Student outcomes• Direct professional experience• Enhanced presentation skills• Professional report writing skills• Improv...
University & personaloutcomes• Curriculum relevance• Evidence of industrial engagement and reducing the  environmental imp...
Extending the partnership
Partnership progression• 1 ISO 14001 re-certification• 6 ISO14001 certified systems across the portfolio• 1 KTP Project & ...
Knowledge TransferPartnership (KTP)                     KTP                           21
Knowledge TransferPartnership (KTP)                     22
Partnership progression• 144 staff completed IEMA certified training• 1 Lead Auditor & 12 Internal Auditors• 580 hours of ...
Retailer Reviews• 38% provide some form of environmental training to staff• 20% of retailers have tried to reduce water• 6...
Partnership progression• 591 hours of student experience in business• 166% increase in waste recycling• 10% less carbon eq...
Toolkit• Main output of the partnership: “Environmental  Management Retailers Toolkit”• Aims to:   – reduce environmental ...
WQ Environmental ImpactHeadlines•ISO14001•166% increase in waste recycling•4% less water than 2010•10% less carbon equival...
Environmental Impactfrom customer travel• Assuming 3 of 4 WQ journeys are by medium sized car,  with 3 passengers• 4 Milli...
Environmental Impactfrom customer travel• Assuming 3 of 4 WQ journeys are by medium sized car,  with 3 passengers• 4 Milli...
30
Questions• Is the focus of the project correct?• Should retailers be changing sustainability attitudes from a  perspective...
References•   Defra. 2006. Sustainable Consumption and Production: Encouraging Sustainable    Consumption.    http://www.s...
Any questions?                              Simon Kemp          Centre for Environmental Sciences                 Universi...
Multidisciplinary Research Week              2013See the latest videos, interviews, pictures, tweets and viewsfrom the flo...
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‘Delivering a sustainable retail environment: a partnership approach between WestQuay Shopping Centre & University of Southampton’, by Simon Kemp, University of Southampton. Multidisciplinary Research Week 2013. #MDRWeek.

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Multidisciplinary Research Week 2013 at the University of Southampton. #MDRWeek.
‘Delivering a sustainable retail environment: a partnership approach between WestQuay Shopping Centre & University of Southampton’, by Simon Kemp, University of Southampton.
See the latest videos, interviews, pictures, tweets and views from the floor at: www.southampton.ac.uk/multidisciplinary

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‘Delivering a sustainable retail environment: a partnership approach between WestQuay Shopping Centre & University of Southampton’, by Simon Kemp, University of Southampton. Multidisciplinary Research Week 2013. #MDRWeek.

  1. 1. Multidisciplinary Research Week (17-22nd March 2013) ‘Delivering a sustainable retail environment:a partnership approach between WestQuay Shopping Centre & University of Southampton’, by Simon Kemp, University of Southampton.
  2. 2. Delivering a sustainable retailenvironment:a partnership approach betweenWestQuay Shopping Centre &University of Southampton Simon Kemp, University of Southampton
  3. 3. Retail:a sustainable industry? 3
  4. 4. 4
  5. 5. Sustainability literateconsumers and the greeneconomy
  6. 6. Sustainability literateconsumers• Sustainability literate graduates are those that have an understanding of sustainability in the context of their purchasing, destination, travel choices, and their decision making processes in every-day life.• Attitude and behaviour gap has shown that 30% of consumers report environmental concerns, but struggle to make the purchase (Defra, 2006) 6
  7. 7. Consumers and the‘Green Economy’• Sustainability literate consumers are critical in the transition to a ‘green economy’.• The UK government states the “whole economy needs to be green”.• “A green economy will maximise value and growth across the whole economy, while managing natural assets sustainably” (HM Government, 2011) 7
  8. 8. Curriculum embeddedEducation for SustainableDevelopment and retail:ENVS6011 EnvironmentalManagement Systems
  9. 9. EnvironmentalManagement Systems• Postgraduate module available on the MSc (optional) and MEnvSci (compulsory) programmes• Running in various formats since 1997• Entire module content structured around ISO14001• Previous version involved a fictional case-study company• Academic year 2007-2008 first use of a local company to provide the module case study to embed employability skills 9
  10. 10. Pedagogic strategy• Mixed strategy with a focus on active student participation• No students with previous experience or training in the subject area• Emphasis on embedding employability, ESD and reducing industrial environmental impacts throughout the module by providing a consultancy service for the case-study organisation 10
  11. 11. Pedagogic approach• Project aims were achieved through the following methods: – Lectures – Formation of six consultancy teams of ~ six students – Company site visits – Fortnightly email correspondence with the company (through a filter) – Weekly progress and feedback sessions – Team blogs and wiki sites – ISO14001 certification audit – EMS manual presentation to the board of directors 11
  12. 12. Example case studies 12
  13. 13. WestQuay Southampton 13
  14. 14. WestQuay background• Owned by Hammerson plc and GIC• 100 shop and catering units• 33 acre site• 74,500 sq m retail space – 5 times the size of a football stadium• Average of over 1 million visitors per month – over 16M annually• 4,000 car parking spaces• Catchment of 2 million people within a 60 minute drive ~ £2.3Bn retail spend 14
  15. 15. WestQuay background• Individual unit electricity supply• Individual air-conditioning units• Part of the Southampton District Heating Scheme• Individual unit water supply• All retailer unit waste WQ managed• Recycling rate of 30%• Part of the Hammerson Corporate Responsibility (CR) Strategy 15
  16. 16. WestQuay outcomes• EMS manual to requirements of ISO14001• WestQuay achieved ISO14001 certification – rolled out to rest of the portfolio• Reduced environmental risk• Reduced utility costs• Compliance with legislation• Regional publicity in newspapers and sector publications• Winning (and being nominated for) business awards 16• Competitive advantage
  17. 17. Student outcomes• Direct professional experience• Enhanced presentation skills• Professional report writing skills• Improved time management• Practical application of theory• Improved commercial understanding• Practical experience of a growing area of employment• Enhanced CV for all students 17
  18. 18. University & personaloutcomes• Curriculum relevance• Evidence of industrial engagement and reducing the environmental impact of regional organisations• Further participation in consultancy module spin-offs• Continuing professional development to inform teaching• Ongoing relationships for future student research projects• Industrial partnerships in EU Framework 7 project, Knowledge Transfer Project• National Teaching recognition - HEA NTF 18
  19. 19. Extending the partnership
  20. 20. Partnership progression• 1 ISO 14001 re-certification• 6 ISO14001 certified systems across the portfolio• 1 KTP Project & Associate 20
  21. 21. Knowledge TransferPartnership (KTP) KTP 21
  22. 22. Knowledge TransferPartnership (KTP) 22
  23. 23. Partnership progression• 144 staff completed IEMA certified training• 1 Lead Auditor & 12 Internal Auditors• 580 hours of training• 62 student volunteers• 2 Waste audits• 2 MSc research projects• 34 students trained as baseline auditors• 56 Retailer Reviews 23
  24. 24. Retailer Reviews• 38% provide some form of environmental training to staff• 20% of retailers have tried to reduce water• 61% have tried to reduce energy• 41% of stores had fewer than 25% of their lights as energy efficient models• 0% had monitoring and measuring available on site• 54% were interested in completing a full review• 79% of retailers surveyed wished to understand how they were doing compared to others – competition as driver? 24
  25. 25. Partnership progression• 591 hours of student experience in business• 166% increase in waste recycling• 10% less carbon equivalent emissions than 2010• 4% less water than 2010• 1 Green roof• 1 City wide BiodiverCity Group• Hammerson: 3 UoS CES employees• “Environmental Management Retailers Toolkit” 25
  26. 26. Toolkit• Main output of the partnership: “Environmental Management Retailers Toolkit”• Aims to: – reduce environmental utility consumption in units – improve environmental awareness of staff and customers – alter supply chain decisions (HO concerns)• Rollout across Hammerson portfolio• Applicability in other sectors where Landlord owned properties are dominant 26
  27. 27. WQ Environmental ImpactHeadlines•ISO14001•166% increase in waste recycling•4% less water than 2010•10% less carbon equivalent emissions than 2010 –onsite•Responsibility for customer travel? 27
  28. 28. Environmental Impactfrom customer travel• Assuming 3 of 4 WQ journeys are by medium sized car, with 3 passengers• 4 Million car journeys• Assuming average journey of 10 miles each way = 80 Million miles of customer travel per year• Equates to 34.4 Million KgCO2 per year 28
  29. 29. Environmental Impactfrom customer travel• Assuming 3 of 4 WQ journeys are by medium sized car, with 3 passengers• 4 Million car journeys• Assuming average journey of 10 miles each way = 80 Million miles of customer travel per year• Equates to 34.4 Million KgCO2 per year – or 0.034 Metric Tonnes per year….. 29
  30. 30. 30
  31. 31. Questions• Is the focus of the project correct?• Should retailers be changing sustainability attitudes from a perspective of responsibility?• Do you make sustainable purchasing decisions?• Do you make sustainable transport decisions?• How can we change consumer behaviour in addition to attitudes? 31
  32. 32. References• Defra. 2006. Sustainable Consumption and Production: Encouraging Sustainable Consumption. http://www.sustainable-development.gov.uk/what/priority/consumption-production/consump ; accessed [1/11/06]. 32
  33. 33. Any questions? Simon Kemp Centre for Environmental Sciences University of Southampton s.kemp@soton.ac.uk 02380 595868
  34. 34. Multidisciplinary Research Week 2013See the latest videos, interviews, pictures, tweets and viewsfrom the floor at:Website: www.southampton.ac.uk/multidisciplinaryBlog: http://blog.soton.ac.uk/multidisciplinary/tag/mdrweek/Youtube: Search #MDRWeek Follow us on Twitter @Multisoton #MDRWeek

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