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ITIL® and 5 stages of Service Lifecycle

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An acronym of Information Technology Infrastructure Library

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ITIL® and 5 stages of Service Lifecycle

  1. 1. ITIL® and 5 stages of Service Lifecycle
  2. 2. Introduction to ITIL® • An acronym of Information Technology Infrastructure Library • Used by the IT organizations for serving their clients and users efficiently • The framework aids the organizations in the improvisation of IT infrastructure and development of new practices to get profits
  3. 3. Five Stages of Service Lifecycle Following are the five stages that comprise its Service Lifecycle • Service Strategy • Service Design • Service Transition • Service Operation • Continual Service Improvement
  4. 4. Service Strategy (SS) This is the core stage of the lifecycle and aims at ensuring that the product strategy is defined, maintained and further implemented
  5. 5. Service Design (SD) It avails the guidance about designing and development of the services, along with the ITSM processes in support to the service strategies developed in the previous stage
  6. 6. Service Transition (ST) This stage aids in learning the managers and IT professionals to handle the changes in an effective manner
  7. 7. Service Operation (SO) This stage administers the guidance about practical aspects of everyday business operations
  8. 8. Continual Service Improvement (CSI) This stage is termed as the assessment phase, as there is always a scope of improvement in the services with time

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