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MULLAHY & ASSOCIATES, LLC
Our Focus
Consulting, Program Design and Customization for Implementation of
state of the art ca...
Our programs
train participants
to meet specific
IHS
Organizational
Goals
IHS
Mission...
to raise the physical,
mental, so...
MULLAHY & ASSOCIATES
IHS LEADING IMPROVEMENT PRIORITIES
#3 QUALIFICATIONS/CREDENTIALS
RELATING TO LACK/NEEDED SKILLS, ABIL...
Our Goal
IPC’s goal is to engage more than 100 IHS, Tribal, and
Urban Indian facilities by 2013. Together, we will:
•impro...
BEST IN CLASS PROGRAMS
IMPACT THESE IHS GOALS
We provide the
“HOW to” to
IPC Professional
Teams
M&A SEMINARS
• BEST IN CLASS CASE MANAGEMENT, IHS NATIVE AMERICAN EDITION,
2-1/2 DAYS
• FROM CONCEPT TO REALITY, IHS NATIV...
BEST IN CLASS CASE MANAGEMENT:
WINNER OF PLATINUM AWARD
PRESENTED AT THE NATIONAL PRESS CLUB
BEST IN CLASS CASE MANAGEMENT IHS/NATIVE AMERICAN EDITION
2 DAY PROGRAM
• THE CORNERSTONE OF THE PROGRAMS
• INCLUDES WORKB...
BEST IN CLASS CASE MANAGEMENT.
2 OR 2 ½ DAY PROGRAM
TARGET AUDIENCE: PHYSICIANS, NURSES, RN CASE
MANAGERS, RN CARE COORDIN...
SCHEDULE AND COURSE CONTENT - DAY 1
• 7:30 AM REGISTRATION
• 8:00 AM INTRODUCTIONS
• 8:30 AM THE IHS IPC
• 9:30 AM BREAK
•...
SCHEDULE AND COURSE CONTENT - DAY 2
• 7:30 AM REGISTRATION
• 8:00 AM COMMUNITY RESOURCES
• 9:00 AM LEGAL, RISK MANAGEMENT,...
BEST IN CLASS CASE MANAGEMENT
ADDITIONAL 1/2 DAY PROGRAM CONCLUSION
ASSISTS WITH IMPLEMENTATION AT YOUR FACILITY
SCHEDULE ...
Interactive Learning
Experiences
IHS: FROM CONCEPT TO REALITY
1 DAY PROGRAM
• FOR PHYSICIANS, ADMINISTRATORS AND PHARMACISTS AND NEW STAFF
ORIENTATION
• IN...
CARE COORDINATION: FROM
CONCEPT TO REALITY 1 DAY
PROGRAM
• TARGET AUDIENCE: PHYSICIANS, PHARMACISTS, CLINICAL
SUPPORT STAF...
THE IHS CARE TEAM: FROM CONCEPT TO REALITY 1 DAY SCHEDULE
AND COURSE CONTENT
7:30 AM REGISTRATION
8:00 AM INTRODUCTIONS
8:...
BEST IN CLASS CASE MANAGEMENT
OVERVIEW
2 HR PROGRAM
• FOR PHYSICIANS, PHARMACISTS AND ADMINISTRATORS
• OVERVIEW OF CONDENS...
INDIAN HEALTH SERVICE REGIONAL TRAINING
SIOUX CITY, IOWA
MULLAHY & ASSOCIATES
“CCM CERTIFICATION WORKSHOP”
INCLUDES:
• THE CASE MANAGER’S HANDBOOK, SIXTH EDITION
• A WORKBOOK WITH...
MULLAHY & ASSOCIATES
CCM CERTIFICATION WORKSHOP
• “EXCELLENT SPEAKERS! PROVIDING EXCELLENT RESOURCES!
CLARIFYING ROLES OF ...
MULLAHY & ASSOCIATES
PLEASE VISIT OUR YOUTUBE VIDEO
FEATURING THE MULLAHY & ASSOCIATES
BEST IN CLASS CASE MANAGEMENT
PROGR...
SUMMARY OF SEMINAR OPTIONS
• 2 DAY BEST IN CLASS CASE MANAGEMENT IN THE IHS CARE
TEAMS
• 1 DAY IHS CARE TEAM CASE MANAGEME...
SUMMARY OF ADDITIONAL OPTIONS
• BEST IN CLASS ON DVD
• THE CASE MANAGER’S HANDBOOK HARD COPY OR ELECTRONIC COPY
• THE CASE...
MULLAHY & ASSOCIATES
BEST IN CLASS DVD SERIES
MULLAHY & ASSOCIATES
“BEST IN CLASS CASE MANAGEMENT”
SEMINAR
ON DVD ( WINNER OF THE
PRESTIGIOUS CASE IN POINT
PLATINUM AWA...
MULLAHY & ASSOCIATES
THE CASE MANAGER’S
HANDBOOK, SIXTH EDITION
MULLAHY & ASSOCIATES
THE CASE MANAGER’S
HANDBOOK HOME STUDY
PROGRAM
THE CASE MANAGER’S HANDBOOK,
SIXTH EDITION HOME STUDY
PROGRAM
•THIS 80 CE EXAM GUIDES THE LEARNER THROUGH THE CASE
MANAGER...
KEY POLICY REVIEWS AND
RECOMMENDATIONS
•MS. MULLAHY & MS. BOLING WILL INTERFACE IN A ONE-ON-ONE
WITH THE KEY DECISION MAKE...
WHAT THE PARTICIPANTS SAY…
Testimonials
IHS Testimonials
• “IN ALL MY 12 YEARS AT IHS, THIS IS THE VERY BEST TRAINING
SESSION I HAVE EVER ATTENDED! THANK YOU FOR ...
IHS Testimonials
• “ALL OF THE TRAINING WAS HELPFUL, I GREAT TRAINING,
EXCELLENT PRESENTERS”.- LAWTON INDIAN HOSPITAL
BUSI...
• EXCELLENT PRESENTATION. REALLY ENJOYED THIS CLASS.
WOULD LIKE FOR ALL OF OUR CMS TO GET A CHANCE TO
PARTICIPATE IN THE C...
TESTIMONIAL
•"CATHERINE AND JEANNE WERE EFFECTIVE,
ENGAGING, AND COLLEGIAL. AS A SOCIAL WORKER, I
AM ESPECIALLY APPRECIATI...
TESTIMONIAL
• PREPARED ME FOR THE CCM EXAM. WONDERFUL! A
TREMENDOUS AMOUNT OF INFORMATION. I DID NOT WANT
THE COURSE TO EN...
WEBINARS
SOME MODULES OF THE BEST IN CLASS CASE MANAGEMENT
PROGRAM SPECIFIC TO THE IHS/NATIVE AMERICAN AUDIENCE
CAN BE BRO...
A PARTNERSHIP FOR IMPROVED
OUTCOMES
WE LOOK FORWARD TO DISCUSSING
POSSIBLE PROGRAMS WITH YOU …
E-TRAINING NEWSLETTER
• E-TRAINING NEWSLETTER, ISSUED QUARTERLY FOR ONE YEAR FOLLOWING
THE INITIAL TRAINING PROGRAM
• EACH...
BENCHMARKING SURVEY
BENCHMARKING SURVEY ISSUED AS APPROPRIATE BEFORE AND
FOLLOWING THE TRAINING PROGRAM AND AS THE IPC/PCM...
BENCHMARKING SURVEY
EACH CASE MANAGER WOULD RECEIVE A COPY OF A BENCHMARKING
SURVEY DESIGNED TO MONITOR THEIR ACQUIRED KNO...
CREATIVE PARTNERSHIP
ONGOING CONSULTING TO THE IHS OR TRIBAL MANAGEMENT TEAM AT
EACH LOCATION
CREATIVE PARTNERSHIP
CATHERINE AND JEANNE WILL BE AVAILABLE ONSITE AND THROUGHOUT
THE IMPLEMENTATION OF THE IHS AREA CARE ...
READY TO GO
MULLAHY & ASSOCIATES, LLC
HAS BEEN VENDORIZED WHICH WILL SHORTEN
THE USUAL PROCUREMENT PROCESS!
A PARTNERSHIP FOR IMPROVED
OUTCOMES
WE LOOK FORWARD TO DISCUSSING POSSIBLE PROGRAMS WITH YOU AS YOU…
• IMPLEMENT THE IPC/P...
A PARTNERSHIP THAT WORKS!
Mullahy & Associates, LLC
82 Main Street, Suite 300
Huntington, NY 11743
Phone: 631-673-0406
Ema...
CATHERINE MULLAHY & JEANNE BOLING
CV HIGHLIGHTS
Catherine M. Mullahy, RN, BS,
CRRN, CCM
National/International Speaker &
Consultant on Case Management
Autho...
MULLAHY & ASSOCIATES
INDIAN HEALTH SERVICE
• 2000
• 2001
• 2005
• 2009
• 2010
• 2011
• 2012
• 2013
• DEDICATION TO CONSULT...
MULLAHY & ASSOCIATES …ADDITIONAL CLIENTS
2009-2014
• VETERAN’S ADMINISTRATION
2008--2014
• FOR GANNETT CORPORATION, PUBLIS...
IHS PowePoint Promo 2016
IHS PowePoint Promo 2016
IHS PowePoint Promo 2016
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IHS PowePoint Promo 2016

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IHS PowePoint Promo 2016

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IHS PowePoint Promo 2016

  1. 1. MULLAHY & ASSOCIATES, LLC Our Focus Consulting, Program Design and Customization for Implementation of state of the art case management practice within unique cultures to meet organizational goals of… Medical practices VA Hospitals Clinics Managed care organizations Accountable care organizations IHS/Native Americans Other healthcare systems
  2. 2. Our programs train participants to meet specific IHS Organizational Goals IHS Mission... to raise the physical, mental, social, and spiritual health of American Indians and Alaska Natives to the highest level.
  3. 3. MULLAHY & ASSOCIATES IHS LEADING IMPROVEMENT PRIORITIES #3 QUALIFICATIONS/CREDENTIALS RELATING TO LACK/NEEDED SKILLS, ABILITIES, QUALIFICATIONS TO PERFORM PROPERLY OUR PROGRAMS TRAIN PARTICIPANTS TO MEET SPECIFIC IHS ORGANIZATIONAL GOALS.
  4. 4. Our Goal IPC’s goal is to engage more than 100 IHS, Tribal, and Urban Indian facilities by 2013. Together, we will: •improve the quality of care, •improve access to care, and •improve the patient’s experience of care.
  5. 5. BEST IN CLASS PROGRAMS IMPACT THESE IHS GOALS We provide the “HOW to” to IPC Professional Teams
  6. 6. M&A SEMINARS • BEST IN CLASS CASE MANAGEMENT, IHS NATIVE AMERICAN EDITION, 2-1/2 DAYS • FROM CONCEPT TO REALITY, IHS NATIVE AMERICAN EDITION, 1 DAY • BEST IN CLASS CASE MANAGEMENT OVERVIEW, 2 HRS • CCM CERTIFICATION WORKSHOP, 2 DAYS
  7. 7. BEST IN CLASS CASE MANAGEMENT: WINNER OF PLATINUM AWARD PRESENTED AT THE NATIONAL PRESS CLUB
  8. 8. BEST IN CLASS CASE MANAGEMENT IHS/NATIVE AMERICAN EDITION 2 DAY PROGRAM • THE CORNERSTONE OF THE PROGRAMS • INCLUDES WORKBOOK AND DISCOUNTED SIXTH EDITION OF THE CASE MANAGER’S HANDBOOK • FOR CARE MANAGERS, CASE MANAGERS AND NEW STAFF ORIENTATION (RNS & SWS) • TESTIMONIALS AGENDA & FOLLOW
  9. 9. BEST IN CLASS CASE MANAGEMENT. 2 OR 2 ½ DAY PROGRAM TARGET AUDIENCE: PHYSICIANS, NURSES, RN CASE MANAGERS, RN CARE COORDINATORS, SOCIAL WORKERS & NEW STAFF ORIENTATION • THE CORNERSTONE OF THE PROGRAMS • INCLUDES WORKBOOK AND DISCOUNTED FIFTH EDITION OF THE CASE MANAGER’S HANDBOOK • TESTIMONIALS FROM PREVIOUS IHS PROGRAMS FOLLOW • AGENDA FOLLOWS
  10. 10. SCHEDULE AND COURSE CONTENT - DAY 1 • 7:30 AM REGISTRATION • 8:00 AM INTRODUCTIONS • 8:30 AM THE IHS IPC • 9:30 AM BREAK • 9:45 WHAT & WHY CASE MANAGEMENT, KNOWLEDGE AND SKILLS REQUIRED AND GOALS OF CM • CASE MANAGEMENT: THE WORK FORMAT AND PROCESS APPLIED • 12:00 N LUNCH (ON YOUR OWN) • 1:00 PM CASE MANAGEMENT: THE WORK FORMAT AND PROCESS APPLIED • 1:45 PM BREAK • 2:00 PM EFFECTIVE COMMUNICATION SKILLS AND COMMUNICATIONS SCENARIOS • 3:15 PM LINES OF INSURANCE • 3:45PM CASE STUDIES • 4:30 PM ADJOURNMENT
  11. 11. SCHEDULE AND COURSE CONTENT - DAY 2 • 7:30 AM REGISTRATION • 8:00 AM COMMUNITY RESOURCES • 9:00 AM LEGAL, RISK MANAGEMENT, AND LEGISLATIVE ISSUES • 10:00 AM BREAK • 10:15 AM ETHICAL ISSUES IN CASE MANAGEMENT & CASE STUDIES • 11:15 CULTURAL ISSUES • 12:15 LUNCH (ON YOUR OWN) • 1:15 PM BEHAVIORAL AND PSYCHOSOCIAL ISSUES • 2:15 PM POLYPHARMACY & MEDICATION ADHERENCE ISSUES • 3:15 PM BREAK • 3:30 PM CASE STUDIES IHS • 4:15 PM • 4:30 PM ADJOURNMENT
  12. 12. BEST IN CLASS CASE MANAGEMENT ADDITIONAL 1/2 DAY PROGRAM CONCLUSION ASSISTS WITH IMPLEMENTATION AT YOUR FACILITY SCHEDULE AND COURSE CONTENT – DAY 3 • 7:30A REGISTRATION • 8:00A AM -9:30AM MAKING THE CONTENT YOURS……BEST IN CLASS CASE MANAGEMENT APPLIED • PROBLEM SOLVING TO IMPLEMENT THE PROCESSES WITHIN IHS. Q&A • 9:30 AM INTERACTIVE EXERCISE AND TEAM ACTIVITY COLLABORATION • 10:30 AM-10:45AM BREAK • 10:45 AM IHS SUMMARY • 12:15 AM ADJOURNMENT
  13. 13. Interactive Learning Experiences
  14. 14. IHS: FROM CONCEPT TO REALITY 1 DAY PROGRAM • FOR PHYSICIANS, ADMINISTRATORS AND PHARMACISTS AND NEW STAFF ORIENTATION • INTENSIVE PROGRAM • AGENDA
  15. 15. CARE COORDINATION: FROM CONCEPT TO REALITY 1 DAY PROGRAM • TARGET AUDIENCE: PHYSICIANS, PHARMACISTS, CLINICAL SUPPORT STAFF, PSYCHOLOGISTS, DIETITIANS • INTENSIVE PROGRAM • AGENDA
  16. 16. THE IHS CARE TEAM: FROM CONCEPT TO REALITY 1 DAY SCHEDULE AND COURSE CONTENT 7:30 AM REGISTRATION 8:00 AM INTRODUCTIONS 8:30 AM TODAY’S WORLD…EVOLVING MODELS OF CARE, CMS, PATIENT PROTECTION ACT OF 2010….WHAT & WHY IS CASE MANAGEMENT, KNOWLEDGE AND SKILLS REQUIRED AND GOALS OF CM 9:30 AM BREAK 9:45 AM CASE MANAGEMENT: THE STANDARDS OF PRACTICE, WORK FORMAT AND PROCESS APPLIED 11:00 AM CASE MANAGER AND CARE MANAGER FUNCTIONAL STATEMENTS AND COMPETENCIES REQUIRED 11:45 N LUNCH (ON YOUR OWN) 12:45 PM PATIENT STRATIFICATION….WHICH PATIENTS SHOULD BE REFERRED TO A CASE MANAGER, ARE ORDERS REQUIRED? HOW THE TEAM WORKS TOGETHER. CM CASE LOADS, DOCUMENTATION 1:30 PM LEGAL AND ETHICAL ISSUE OVERVIEW FOR A CASE MANAGEMENT PROGRAM 2:30 PM POSITIVE & PRODUCTIVE COMMUNICATIONS BETWEEN CM & PROVIDER, CM & ADMINISTRATION, CM & PATIENTS…THE ONGOING COLLABORATIVE TEAM. 3:00PM BREAK 3:15 PM DEMONSTRATING VALUE….PATIENT OUTCOMES UTILIZING COMMUNITY AND VA RESOURCES….RESOURCES AVAILABLE TO AND THROUGH CASE & CARE MANAGERS 3:45PM CASE STUDIES…PROVIDER, CARE MANAGER & CASE MANAGER WORK TOGETHER AS A TEAM ON EACH OF THESE 4:30 PM SUMMARY Q&A 5:00 PM ADJOURNMENT
  17. 17. BEST IN CLASS CASE MANAGEMENT OVERVIEW 2 HR PROGRAM • FOR PHYSICIANS, PHARMACISTS AND ADMINISTRATORS • OVERVIEW OF CONDENSED INTENSIVE PROGRAM • TO BE OFFERED WITHIN NATIONAL PROGRAMS FOR PHYSICIANS, PHARMACISTS OR ADMINISTRATORS, SPECIALTY CLINICS • HELP ANCILLARY PERSONNEL UNDERSTAND IPC/PCMH AND RELATE TO THEM • AGENDA
  18. 18. INDIAN HEALTH SERVICE REGIONAL TRAINING SIOUX CITY, IOWA
  19. 19. MULLAHY & ASSOCIATES “CCM CERTIFICATION WORKSHOP” INCLUDES: • THE CASE MANAGER’S HANDBOOK, SIXTH EDITION • A WORKBOOK WITH ALL SLIDES PLUS RESOURCES • A CCM PRACTICE EXAM • THE CASE MANAGERS BODY OF KNOWLEDGE( CMBOK)
  20. 20. MULLAHY & ASSOCIATES CCM CERTIFICATION WORKSHOP • “EXCELLENT SPEAKERS! PROVIDING EXCELLENT RESOURCES! CLARIFYING ROLES OF A CASE MANAGER!” • “THANK YOU SO MUCH. THIS COURSE HELPS ME FEEL MORE CONFIDENT IN STUDYING/PREPARING FOR CERTIFICATION. MY JOB IN NO WAY PROVIDED ME WITH EVERYTHING I NEED TO KNOW ON A DAILY BASIS. THIS COURSE HAS GREATLY ENHANCED MY JOB KNOWLEDGE.” • “I PASSED THE EXAM! THANK YOU SO MUCH FOR THE CLASS! IT WAS A LIFESAVER!”
  21. 21. MULLAHY & ASSOCIATES PLEASE VISIT OUR YOUTUBE VIDEO FEATURING THE MULLAHY & ASSOCIATES BEST IN CLASS CASE MANAGEMENT PROGRAM AT THE FOLLOWING LINK…. HTTP://WWW.YOUTUBE.COM/WATCH?V=BBUIZ MXNBSY&FEATURE=DIGEST_MON
  22. 22. SUMMARY OF SEMINAR OPTIONS • 2 DAY BEST IN CLASS CASE MANAGEMENT IN THE IHS CARE TEAMS • 1 DAY IHS CARE TEAM CASE MANAGEMENT: FROM CONCEPT TO REALITY • 2 HOUR OVERVIEW THE IHS CARE TEAM: FROM CONCEPT TO REALITY • CCM CERTIFICATION WORKSHOP
  23. 23. SUMMARY OF ADDITIONAL OPTIONS • BEST IN CLASS ON DVD • THE CASE MANAGER’S HANDBOOK HARD COPY OR ELECTRONIC COPY • THE CASE MANAGER’S HANDBOOK HOME STUDY PROGRAM 80 CES • KEY POLICY REVIEW AND RECOMMENDATIONS FOR MAXIMIZATION OF THE IHS IPC • ONGOING CONSULTING TO VARIOUS IHS AREA UNITS THROUGHOUT THE CASE MANAGEMENT TRAINING PROCESS • BENCHMARKING SURVEYS PRIOR TO AND AFTER IMPLEMENTATION • E-TRAINING NEWSLETTER QUARTERLY TO ALL WHO HAVE HAD THE TRAINING
  24. 24. MULLAHY & ASSOCIATES BEST IN CLASS DVD SERIES
  25. 25. MULLAHY & ASSOCIATES “BEST IN CLASS CASE MANAGEMENT” SEMINAR ON DVD ( WINNER OF THE PRESTIGIOUS CASE IN POINT PLATINUM AWARD)
  26. 26. MULLAHY & ASSOCIATES THE CASE MANAGER’S HANDBOOK, SIXTH EDITION
  27. 27. MULLAHY & ASSOCIATES THE CASE MANAGER’S HANDBOOK HOME STUDY PROGRAM
  28. 28. THE CASE MANAGER’S HANDBOOK, SIXTH EDITION HOME STUDY PROGRAM •THIS 80 CE EXAM GUIDES THE LEARNER THROUGH THE CASE MANAGER’S HANDBOOK. 80 CES ARE REQUIRED FOR THE 5 YR RENEWAL OF CCM CERTIFICATION.
  29. 29. KEY POLICY REVIEWS AND RECOMMENDATIONS •MS. MULLAHY & MS. BOLING WILL INTERFACE IN A ONE-ON-ONE WITH THE KEY DECISION MAKERS TO REVIEW EXISTING CASE MANAGEMENT POLICIES AND PROVIDE ADVICE AND SPECIFIC RECOMMENDATIONS REGARDING THEIR MODIFICATION TO FACILITATE “BEST IN CLASS” PRACTICES.
  30. 30. WHAT THE PARTICIPANTS SAY… Testimonials
  31. 31. IHS Testimonials • “IN ALL MY 12 YEARS AT IHS, THIS IS THE VERY BEST TRAINING SESSION I HAVE EVER ATTENDED! THANK YOU FOR AN EXCELLENT PROFESSIONAL PRESENTATION!...”- YAKAMA INDIAN HEALTH SERVICE • “VERY GOOD PRESENTATION – VERY INFORMATIVE… I FINALLY GOT THE ANSWERS TO MY QUESTIONS RE: CASE MANAGERS… SPEAKERS RADIATED A TRUE PASSION FOR PATIENT ADVOCACY WHICH I APPRECIATED…”- BISHOP CALIFORNIA
  32. 32. IHS Testimonials • “ALL OF THE TRAINING WAS HELPFUL, I GREAT TRAINING, EXCELLENT PRESENTERS”.- LAWTON INDIAN HOSPITAL BUSINESS OFFICE MANAGER • “ I THINK ALL PUBLIC HEALTH NURSES IN IHS SHOULD RECEIVE THIS TRAINING ALONG WITH DISCHARGE PLANNERS, SOCIAL WORKERS, DOCTORS ETC. “- IHS PUBLIC HEALTH NURSE
  33. 33. • EXCELLENT PRESENTATION. REALLY ENJOYED THIS CLASS. WOULD LIKE FOR ALL OF OUR CMS TO GET A CHANCE TO PARTICIPATE IN THE CLASS. • REALLY GOOD MIX OF INFO AND PRESENTATION OF MATERIAL. APPRECIATED THE QUICK PACE BUT NEVER FELT RUSHED. • GREAT SPEAKERS! VERY PERSONABLE, ESPECIALLY WHEN SHARING THEIR PERSONAL EXPERIENCE. SPEAKERS WERE VERY PASSIONATE ABOUT WHAT THEY WERE TEACHING. Testimonials
  34. 34. TESTIMONIAL •"CATHERINE AND JEANNE WERE EFFECTIVE, ENGAGING, AND COLLEGIAL. AS A SOCIAL WORKER, I AM ESPECIALLY APPRECIATIVE OF THE ADVOCACY FOR ALL OF US IN CASE MANAGEMENT TO WORK AS A TEAM AND DRAW ON EACH OTHER'S SKILLS AND STRENGTHS." - MARIA HOOD, LCSW, ACSW, CCM - WHITE PLAINS, NY
  35. 35. TESTIMONIAL • PREPARED ME FOR THE CCM EXAM. WONDERFUL! A TREMENDOUS AMOUNT OF INFORMATION. I DID NOT WANT THE COURSE TO END. THE PRESENTERS WERE WELL PREPARED AND KNOWLEDGEABLE. • THE PRESENTATION EXCEEDED MY EXPECTATIONS. IN FACT, I WAS INSPIRED TO PURSUE WHAT I LEARNED THESE TWO DAYS TO BECOME CERTIFIED IN CASE MANAGEMENT. Testimonial
  36. 36. WEBINARS SOME MODULES OF THE BEST IN CLASS CASE MANAGEMENT PROGRAM SPECIFIC TO THE IHS/NATIVE AMERICAN AUDIENCE CAN BE BROADCAST TO THE ENTIRE IHS NATIONAL AUDIENCE THROUGH THE NETWORK AT IHS NATIONAL OFFICE
  37. 37. A PARTNERSHIP FOR IMPROVED OUTCOMES WE LOOK FORWARD TO DISCUSSING POSSIBLE PROGRAMS WITH YOU …
  38. 38. E-TRAINING NEWSLETTER • E-TRAINING NEWSLETTER, ISSUED QUARTERLY FOR ONE YEAR FOLLOWING THE INITIAL TRAINING PROGRAM • EACH CASE MANAGER WOULD RECEIVE A COPY OF AN E-TRAINING NEWSLETTER PROVIDING IMPORTANT TIPS AND REMINDERS FOR ACHIEVING AND MAINTAINING “BEST IN CLASS” PRACTICES.
  39. 39. BENCHMARKING SURVEY BENCHMARKING SURVEY ISSUED AS APPROPRIATE BEFORE AND FOLLOWING THE TRAINING PROGRAM AND AS THE IPC/PCMH IS BEING IMPLEMENTED.
  40. 40. BENCHMARKING SURVEY EACH CASE MANAGER WOULD RECEIVE A COPY OF A BENCHMARKING SURVEY DESIGNED TO MONITOR THEIR ACQUIRED KNOWLEDGE OF “BEST IN CLASS” CASE MANAGEMENT PRACTICES AND THEIR ABILITY TO ADHERE TO THESE PRACTICES IN THE FIELD. THE CASE MANAGERS WOULD COMPLETE THE SURVEY ANONYMOUSLY (TO PROMOTE FULL CANDOR AND DISCLOSURE) AND RETURN TO MS. MULLAHY VIA FAX OR ONLINE. THE RESULTS OF THE SURVEY WOULD BE COMPILED AND ANALYZED BY MULLAHY & ASSOCIATES AND PROVIDED IN A REPORT WITH RECOMMENDATIONS TO THE APPROPRIATE MANAGEMENT PERSONNEL.
  41. 41. CREATIVE PARTNERSHIP ONGOING CONSULTING TO THE IHS OR TRIBAL MANAGEMENT TEAM AT EACH LOCATION
  42. 42. CREATIVE PARTNERSHIP CATHERINE AND JEANNE WILL BE AVAILABLE ONSITE AND THROUGHOUT THE IMPLEMENTATION OF THE IHS AREA CARE TEAMS TO ASSIST THE MANAGEMENT TEAM TO IDENTIFY BARRIERS TO EFFECTIVE IMPLEMENTATION IN THE VARIOUS LOCATIONS THROUGH OUT IHS. • WE WILL VISIT EACH SITE AND WORK WITH THE IMPLEMENTATION TEAMS AND VA MANAGEMENT TEAMS TO PROMOTE MAXIMIZATION OF THE IPC CARE TEAMS.
  43. 43. READY TO GO MULLAHY & ASSOCIATES, LLC HAS BEEN VENDORIZED WHICH WILL SHORTEN THE USUAL PROCUREMENT PROCESS!
  44. 44. A PARTNERSHIP FOR IMPROVED OUTCOMES WE LOOK FORWARD TO DISCUSSING POSSIBLE PROGRAMS WITH YOU AS YOU… • IMPLEMENT THE IPC/PCMH • IDENTIFY & MEASURE OUTCOMES FOR CARE COORDINATION AND CASE MANAGEMENT • PROVE GREAT PATIENT CENTERED OUTCOMES
  45. 45. A PARTNERSHIP THAT WORKS! Mullahy & Associates, LLC 82 Main Street, Suite 300 Huntington, NY 11743 Phone: 631-673-0406 Emails: cmullahy@mullahyassociates.com jeanne.boling@gmail.com
  46. 46. CATHERINE MULLAHY & JEANNE BOLING
  47. 47. CV HIGHLIGHTS Catherine M. Mullahy, RN, BS, CRRN, CCM National/International Speaker & Consultant on Case Management Author, The Case Manager’s Handbook, Fifth Edition Former President, Case Management Society of America Former Chair, Commission for Case Manager Certification Former Owner, Options Unlimited Former Vice President, Matria Healthcare, now Alere Medical President, Mullahy & Associates, LLC Jeanne H. Boling, RN, MSN, CCM National Speaker/Consultant on Case Management Former Executive Director, Individual Case Management Association Former Executive Director Case Management Society of America Former Vice Chair Commission for Case Management Certification Former Director, URAC Owner, LNC Associates, LLC Vice President, Mullahy & Associates, LLC
  48. 48. MULLAHY & ASSOCIATES INDIAN HEALTH SERVICE • 2000 • 2001 • 2005 • 2009 • 2010 • 2011 • 2012 • 2013 • DEDICATION TO CONSULTING/CUSTOMIZING THE PROGRAMS SPECIFICALLY FOR THE INDIAN HEALTH SERVICE AND NATIVE AMERICANS
  49. 49. MULLAHY & ASSOCIATES …ADDITIONAL CLIENTS 2009-2014 • VETERAN’S ADMINISTRATION 2008--2014 • FOR GANNETT CORPORATION, PUBLISHER OF USA TODAY 2012-2014 M&A DESIGNATED EDUCATIONAL PARTNER WITH THE COMMISSION FOR CASE MANAGER CERTIFICATION FOR THE EXCLUSIVE “CCM CERTIFICATION WORKSHOP”

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