Introducing Lync for Mac 2011 Justin Morris Consultant, Modality Systems @jm_deluxe www.justin-morris.net email@example.com
Bridging the gap on the Mac• Yesterday • Communicator for Mac • An “OCS 2007 R2” experience built on Mac Messenger.• Today • Lync for Mac 2011, a brand new client. • A “first class citizen” amongst Lync clients. • Delivers online meeting experience.
A Totally New User Experience• A true Lync experience• Photos• Escalation buttons• Participant List (Roster)
New Features• Call Forwarding Controls• Improved incoming call notification • Deflect to mobile/voicemail
Meeting Join Experience• Online meeting add-in now in Outlook• Create and join Lync online meetings on Mac
What’s missing• No tag for status change alerts• No feeds, conversation history or voicemail tabs.• Photo control is limited• USB audio device support is still clunky.• Conversation history is in a standalone store, not in Outlook.
Infrastructure Requirements• Will connect to: • Lync Server 2010 • Office 365• Will not connect to OCS 2007 R2.• Requires Mac OS X • Leopard (v10.5.8 or later) • Snow Leopard (v10.6 or later) • Lion (v10.7 or later)• Requires Office for Mac 2011 SP1.
Things to be aware of• Certificate problem on 10.7.2 (iCloud) OSX Lion update – requires workaround.• Problems with Cisco AnyConnect VPN client – still outstanding with Microsoft PSS.• Problems seen so far signing into Office 365. http://blogs.technet.com/b/toml/archive/2011/10/11/lync-for-mac-failing-to-sign-in-to- office-365.aspx• Doesn’t play nice with bots + extension windows.
Key Takeaways• Fully test the client to ensure it meets your Mac users’ requirements.• Ensure their expectations are reasonable in comparison to the Windows client.• If using voice, determine what device users will use. iPhone/iPod headset works great (not “optimised” but better experience than USB device).