CRM solution for Gaming Industry

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CRM solution for Gaming Industry

  1. 1. <ul><li>CRM On Demand with Integrated Call Center Solutions for the Gaming Industry </li></ul><ul><li>Service Request Management </li></ul><ul><li>Resource Management and Calendar Management </li></ul><ul><li>Asset Management </li></ul><ul><li>Customer Billing Cycle </li></ul><ul><li>Live Customer Chat Interface </li></ul><ul><li>MTSI Inc. </li></ul><ul><li>714-257-1144 </li></ul><ul><li>www.mtsiinc.com </li></ul>
  2. 8. Live 2.0 News Feed Youtube Integration
  3. 10. Trouble Tickets by Phone Trouble Tickets by Email Trouble Tickets from Web Portal
  4. 13. Detailed SR Report
  5. 25. Products Catalog
  6. 34. Oracle Call Center On Demand (CCOD) Integration
  7. 41. <ul><li>CRM On Demand with Integrated Call Center Solutions for the Gaming Industry </li></ul><ul><li>Service Request Management </li></ul><ul><li>Resource Management and Calendar Management </li></ul><ul><li>Asset Management </li></ul><ul><li>Customer Billing Cycle </li></ul><ul><li>Live Customer Chat Interface </li></ul><ul><li>MTSI Inc. </li></ul><ul><li>714-257-1144 </li></ul><ul><li>www.mtsiinc.com </li></ul>

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