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In the fall of 2010, Cabell Library at Virginia Commonwealth University implemented on online group study room booking system which eliminates the requirement for access services staff intervention, and allows students to easily reserve space for their collaborative needs. These 30 rooms are never locked; patrons self-enforce the rules; and everyone has the chance to reserve space up to two weeks in advance, using a helpful calendar interface which shows an image of the room, lists the equipment available, and how many seats are provided (from 2 - 10). Students love it and staff appreciate not having to mediate the competing needs of our patrons. This open source system was developed by Ball State University Libraries, and our library IT folks added some improvements to fit our preferences. Our Web Applications Developer, Erin White, and her team created a mobile version of this reservation system which was made available in the spring of 2011; available to view at m.library.vcu.edu (choose study rooms at either Cabell Library or Tompkins-McCaw Library).
This presentation was given at the ALA Annual Conference held in Anaheim, CA, on July 24, 2012, as part of the session "FEAST: Future and Emerging Public Access Trends" (sponsored by LLAMA-SASS).