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Working with Cross-Functional Teams

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Presentation for the Ottawa Mobile & Social Media Apps group entitled "Working with Cross-Functional Teams", focused on communication, Agile project management - while creating happy teams and great products.

Published in: Leadership & Management
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Working with Cross-Functional Teams

  1. 1. Working with Cross-Functional Teams Keeping everyone happy & creating great products
  2. 2. Hello!
  3. 3. 1-12 TEAM SIZES OF Developers Designers Sales & AM TEAMS INCLUDING
  4. 4. What we’re going to discuss
  5. 5. Cross-functional teams? What are
  6. 6. Small teams = cross-functional teams usually >
  7. 7. You ClientsOpinions Priorities Communication Personalities ProcessesCulture
  8. 8. You ClientsOpinions Priorities Communication Personalities ProcessesCulture
  9. 9. You ClientsOpinions Priorities Communication Personalities ProcessesCulture
  10. 10. No two teams are alike. So you can’t treat them like they are. #1 TAKEAWAY
  11. 11. Team management? Why learn good cross-functional
  12. 12. Happy people do better work Focus on happiness, and great products will come. #2 TAKEAWAY
  13. 13. My team members? What do I need to know about
  14. 14. Feeling Groups
  15. 15. Feeling Groups MAD Direct, no non-sense Decisive GLAD Dreamer, charismatic Optimistic AFRAID Logical, indirect Stoic, realist SAD “Beat around the bush” Pessimistic Direct Communicators Indirect Communicators Non-Emotional Based in emotion
  16. 16. Mad Glad Afraid Sad
  17. 17. Mad Glad Afraid Sad
  18. 18. Mad Glad Afraid Sad
  19. 19. Mad Glad Afraid Sad
  20. 20. In order to work with… MAD Be direct Follow-through GLAD Be empathetic Appeal to appearance AFRAID Communicate logically Avoid emotional conflict SAD Encourage & support Read between the lines Direct Communicators Indirect Communicators Non-Emotional Based in emotion
  21. 21. It’s not what you said It’s how you said it. As you’ll usually hear…
  22. 22. MAD “Prepare this report, the Client needs it by Friday” GLAD “The Client will be so much happier if this report is done by Friday” AFRAID “This report needs to be done by Friday or the Client will be upset” SAD “It would really help me out if you could have this report ready by Friday” Direct Communicators Indirect Communicators Non-Emotional Based in emotion “I need this done”
  23. 23. Everyone has a profile Use them to keep everyone (including you) happy. #3 TAKEAWAY
  24. 24. How do I build great products? Ok, so now my team is happy,
  25. 25. Individuals & Interactions Processes & Tools Working Software Comprehensive Documentation Customer Collaboration Contract Negotiation Responding to Change Following a Plan > > > > The Agile Manifesto
  26. 26. Waterfall
  27. 27. Agile
  28. 28. Don’t try to control things. Use a box, and learn how to fish. #4 TAKEAWAY
  29. 29. The Recap
  30. 30. #1 No two teams are alike
  31. 31. #2 Happy people do better work #1 No two teams are alike
  32. 32. #3 Everyone has a profile #2 Happy people do better work #1 No two teams are alike
  33. 33. #4 Don’t try to control things. #3 Everyone has a profile #2 Happy people do better work #1 No two teams are alike
  34. 34. Further Reading
  35. 35. @mtanner613 @firestarterdgtl @wemakethatapp

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