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Reaching Forward 2010: Hyperlinked Services for Young People

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Reaching Forward 2010: Hyperlinked Services for Young People

  1. 1. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Dear Michael, I heard you speak last May and I had to ask your opinion on something happening at our library. The other librarians want to write a Conduct Policy for the teens who come in after school: no skateboards or rollerblades, no games, one teen per computer, quiet behavior, etc. I want to speak up but I'm a new librarian and I'm scared they'll all get mad at me. I think I know the answer but is this the way to pull teens in? Just sign me Anonymous Next Gen Librarian
  2. 2. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Hyperlinked Library Services for Young People Reaching Forward 2010 Michael Stephens | Assistant Professor Dominican University GSLIS www.tametheweb.com www.dom.edu/gslis
  3. 3. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/mclibdotnet/2876371210/
  4. 4. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  5. 5. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/fasanfoto/2960655723/
  6. 6. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  7. 7. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/circulating/273246262/
  8. 8. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/travelinlibrarian/124453103/
  9. 9. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/iblee/2627365040 What can we do?
  10. 10. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Let go of control, use evidence, evolve, and listen closely to create spaces, places - and faces - that enable, engage, welcome and inspire your young adults.
  11. 11. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Let go of control...
  12. 12. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/aaronschmidt/309154067
  13. 13. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/kokeshi/102990237/
  14. 14. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/shifted/71809600/
  15. 15. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 ... use evidence...
  16. 16. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Teens are “Born with the Chip” http://www.libraryjournal.com/article/CA411572.html http://flickr.com/photos/yarmando/236030044
  17. 17. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/niznoz/59876372/ Teens write... a lot. 85% of teens ages 12-17 http://www.pewinternet.org/pdfs/PIP_Writing_Report_FINAL3.pdf
  18. 18. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/josefstuefer/55109059 Teens use the Social Web http://www.pewinternet.org/pdfs/PIP_SNS_Data_Memo_Jan_2007.pdf
  19. 19. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 The Google Generation
  20. 20. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  21. 21. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 “The way that many young people are using information technologies is changing the way the world works....”
  22. 22. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.youtube.com/watch?v=pT4EbM7dCMs
  23. 23. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 ...evolve...
  24. 24. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/aaronschmidt/309151111
  25. 25. http://staceygreenwell.blogspot.com/2007/11/redesigning-service-desk_21.html Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  26. 26. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/thegloaming/2716809311
  27. 27. Tame the Web | Michael Stephens | Dominican University GSLIS |Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://theubiquitouslibrarian.typepad.com/the_ubiquitous_librarian/2007/08/celibration-200.html
  28. 28. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://theubiquitouslibrarian.typepad.com/the_ubiquitous_librarian/2008/08/gt-celibrates-the-new-school-year-the-biggest-library-party-in-the-nation.html
  29. 29. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.csupomona.edu/~library/TheNextChapter
  30. 30. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.alatechsource.org/blog/2008/05/student-centered-digital-learning-at-loyolas-information-commons.html
  31. 31. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/michaelcasey/2481720836
  32. 32. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/michaelcasey/2480883931
  33. 33. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 ...and listen closely...
  34. 34. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.socialcustomer.com/2008/04/reaching-out-fo.html http://mystarbucksidea.force.com
  35. 35. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://lib206.lib.wwu.edu/14days/ideas
  36. 36. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/misshaley/515045 “...by becoming attentive observers” http://www.libraryjournal.com/article/CA6495191.html
  37. 37. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.tri-cityherald.com/kennewick_pasco_richland/story/299270.html
  38. 38. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 ...the policy was developed jointly with the Kennewick School District to deal with truancy issues after a patron complained about truant students in the library.
  39. 39. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.briansolis.com/2008/08/introducing-conversation-prism.html
  40. 40. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://teens.columbuslibrary.org/ebranch/index.cfm?pageid=163
  41. 41. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Stories
  42. 42. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 ...to create spaces, places...
  43. 43. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  44. 44. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  45. 45. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.boulderteens.org/
  46. 46. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  47. 47. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  48. 48. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  49. 49. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  50. 50. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 ...and faces...
  51. 51. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Out-of-School-Time Embrace OST. Train your entire staff— everyone from paraprofessionals to the adult librarians to the custodian—to make your library welcoming and supportive to OST youth. And make sure you evaluate what you’re trying to achieve. As one speaker said, “If you can’t measure it, you can’t manage it.” Brian Kenney, SLJ
  52. 52. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://sweetwaterlibraries.com/sclsblogs/readeronthesamepage/?p=794
  53. 53. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 ...that enable, engage, welcome and inspire your young adults.
  54. 54. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  55. 55. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  56. 56. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  57. 57. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/davidking/247964637
  58. 58. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  59. 59. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  60. 60. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  61. 61. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Content Creation http://www.flickr.com/photos/ma22n/392051763
  62. 62. Tame the Web | Michael Stephens | Dominican University GSLIS |Creative Commons Attribution-Noncommercial-Share Alike 3.0 Content…
  63. 63. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  64. 64. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  65. 65. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  66. 66. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Sharing
  67. 67. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  68. 68. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Case Study: Nashville Public Library Teen Web
  69. 69. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  70. 70. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  71. 71. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  72. 72. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  73. 73. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  74. 74. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  75. 75. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  76. 76. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  77. 77. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  78. 78. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  79. 79. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  80. 80. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  81. 81. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/iblee/2627365040 Again: What can we do?
  82. 82. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Don’t be afraid to change.
  83. 83. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Know it’s okay to fail.
  84. 84. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Involve your YAs every step of the way.
  85. 85. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Be Human
  86. 86. http://www.flickr.com/photos/jennx/2513840755 Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0
  87. 87. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/fornal/363700193/
  88. 88. A carefully planned response to a changing world.
  89. 89. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Think about the library you are building for the future... Casey & Stephens: http://www.libraryjournal.com/article/CA6429283.html
  90. 90. Tame the Web | Michael Stephens | Dominican University GSLIS |Creative Commons Attribution-Noncommercial-Share Alike 3.0
  91. 91. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 A missed opportunity?
  92. 92. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 I wish I had grown up with MySpace and Facebook. I think I would have been a much more social and well-adjusted person. I was shy and uncomfortable, and having a forum in which I could just be “myself” would have been a lifesaver. http://tametheweb.com/2008/03/18/no-myspace-facebook-at-mishawaka-library/
  93. 93. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 http://www.flickr.com/photos/pea_green/293802058
  94. 94. Tame the Web | Michael Stephens | Dominican University GSLIS | Creative Commons Attribution-Noncommercial-Share Alike 3.0 Michael Stephens mstephens@dom.edu mstephens7@mac.com AIM: mstephens7mac gslis.dom.edu www.tametheweb.com

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