Transforming
Communications
Name
Title
Microsoft Corporation
Communication Challenges




     Communication Overload     Security and compliance




        Distributed teams,
      ...
Microsoft Unified Communications




  Messaging              Identity &   Communications
   • E-mail              presenc...
Software Approach Enables Unification




                      Separate management & experience
     Enterprise
     Tele...
Streamlined
                        Communications




Operational                              Extensible
Flexibility & C...
Streamline Communications
Intuitive experience for end users to manage their communications




    • Empower your workers...
Streamline Communications
Reduce the time to communicate and interruptions

                                “By using Offi...
Operational Flexibility & Control
Provide the choices users want with the control you need




     • Reduce costs while e...
Manage Office Communications
Server with the Familiar MMC
Interface
Monitor Office Communications Server
with System Center Operations
Manager
Manage Communications
Quality with SQL Reports
Increase Operational Flexibility & Control
Maximize IT Resources and Reduce Costs

                                 “With ...
Extensible Communications Platform
Build on a platform that works with what you have today




     • Extend your existing...
Embed Communications In
Processes
Improve Productivity of Developers
Extensible Communications Platform
Communications enabled business processes drive
returns
                             “…...
Three Steps to Rolling Out Office
  Communications Server
Reduce interruptions and help      Lower your costs and         ...
Looking Ahead to Future Releases
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be...
Microsoft Unified Communications - Transforming Communications Presentation
Microsoft Unified Communications - Transforming Communications Presentation
Microsoft Unified Communications - Transforming Communications Presentation
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Microsoft Unified Communications - Transforming Communications Presentation

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Microsoft Unified Communications - Transforming Communications Presentation

  1. 1. Transforming Communications Name Title Microsoft Corporation
  2. 2. Communication Challenges Communication Overload Security and compliance Distributed teams, High cost of communications partners, and customers
  3. 3. Microsoft Unified Communications Messaging Identity & Communications • E-mail presence • Instant Messaging • Calendaring • Conferencing • Unified Messaging • Enterprise Voice
  4. 4. Software Approach Enables Unification Separate management & experience Enterprise Telephony Streamlined Experience Unified Messaging Efficient Controls E-Mail & Conferencing Messaging Instant Messaging Telephony Enterprise E-Mail & Instant Audio Conference Video Conference Web Conference Common Platform Voice Mail
  5. 5. Streamlined Communications Operational Extensible Flexibility & Control Communications Platform
  6. 6. Streamline Communications Intuitive experience for end users to manage their communications • Empower your workers with software-powered voice • Find & communicate with the right person, right now • Rich, flexible, integrated conferencing solutions • Click-to-communicate from where you work • Anywhere access on any device
  7. 7. Streamline Communications Reduce the time to communicate and interruptions “By using Office Communicator 2007, an employee in Nigeria will know instantly if a coworker in Siberia or the Netherlands is available and the best way to contact him or her. It is a single, transparent environment for the user.” — Johan Krebbers, Group IT Architect “For example, say that we start up a new business in Japan. Using e- mail alone, it can take days to make a decision that could be made in 15 minutes of real-time conversation. Knowing who is available and how to reach them will be one of the biggest benefits of Office Communications Server 2007.” — Michael Johnson, CIO
  8. 8. Operational Flexibility & Control Provide the choices users want with the control you need • Reduce costs while expanding options • Ensure compliance and security • Centralize provisioning • Simplify management • Provision devices that meet user needs
  9. 9. Manage Office Communications Server with the Familiar MMC Interface
  10. 10. Monitor Office Communications Server with System Center Operations Manager
  11. 11. Manage Communications Quality with SQL Reports
  12. 12. Increase Operational Flexibility & Control Maximize IT Resources and Reduce Costs “With Office Communications Server 2007, we expect to retrieve $50,000 a year that we‟re spending on outsourced audio conferencing. In addition, we get in-house video and Web conferencing, so we‟re also saving what those would cost if we outsourced them to a service like WebEx.” —Robert Fort Chief Information Officer “We are saving about $400,000 per year, because our unified communications solution, based on Office Communications Server 2007, gives us the ability to make calls and hold conferences on our computers.” —Zakaria Elnaggar, IT Manager
  13. 13. Extensible Communications Platform Build on a platform that works with what you have today • Extend your existing telephony infrastructure • Build communications into any business solution • Quickly develop solutions with well-known tools • Deliver more secure communication solutions
  14. 14. Embed Communications In Processes
  15. 15. Improve Productivity of Developers
  16. 16. Extensible Communications Platform Communications enabled business processes drive returns “…instead of saying to people, „Here‟s some new technology; this is how you use it to fix your problem,‟ we explain to them, „These are some business processes that have you have identified; here‟s how we can improve them.‟ It‟s not about looking at isolated issues and buying a single product to fix them; it‟s about looking at systemic productivity problems that affect processes across the organization.” — Stephen Mulligan, Web and Mobile Technology Manager “With this collaborative tool, the support center agents are working together with the engineers to diagnose problems in real time…The combination of presence awareness and instant messaging provided by Office Communications Server 2007 is great when we need to make time-sensitive decisions.” — Matthieu Willm, IT Project Team Leader
  17. 17. Three Steps to Rolling Out Office Communications Server Reduce interruptions and help Lower your costs and Provide a more customized your employees find the right reduce travel while telephony infrastructure for people, right away increasing collaboration mobile workers, tele- workers, and new employees Light up your Microsoft Office Broadly deploy Provide a more flexible voice investments by broadly audio, web, and video experience while reducing deploying instant messaging conferencing while removing your telephony costs once and presence right away your reservation-less audio conferencing is in place costs next
  18. 18. Looking Ahead to Future Releases
  19. 19. © 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.Theinformation herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. The example companies, organizations, products, domain names, e-mail addresses, logos, people, places, and events depicted herein are fictitious. No association with any real company, organization, product, domain name, email address, logo, person, places, or events is intended or should be inferred. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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