Microsoft Unified Communications - A comprehensive implementation delivered by HP and Microsoft whitepaper


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Microsoft Unified Communications - A comprehensive implementation delivered by HP and Microsoft whitepaper

  1. 1. A comprehensive implementation delivered by HP and Microsoft – Unified Communications and Collaboration Tackling unified communications and collaboration • A need for web conferencing and collaboration requirements for mobile or remote employees challenges • Expensive virtual private network (VPN) solutions to enable remote user access to resources New technologies and disparate devices are As your enterprise has grown, your communication proliferating, often in isolation from each other and systems have likely grown in the same way—often ad from your critical business operations. This can lead to hoc, incorporating components from different a communications environment that hampers acquisitions and without a comprehensive plan. Now collaboration, slows decision-making, diverts valuable your organization is dealing with the subsequent IT resources and drives up operations costs. symptoms, such as: HP and Microsoft® can help you respond to these • Employees that lack the tools needed to collaborate tough challenges with proven solutions for unifying effectively communications services over converged IP networks, • A voicemail system that is at the end of its useful so you can tightly integrate diverse data, voice and lifecycle (support contract expiring, for example) video systems and link them with key business • Employee demand for instant messaging and processes. The result? Improved information access, presence better decision-making, improved communications and collaboration, and, most importantly, reduced cost and • A lack of IP telephony calling capabilities from risk. workstations while you maintain existing private branch exchange (PBX) system(s)
  2. 2. Lifecycle approach accelerates What comprehensive deployment Unified communications and collaboration solutions from business value means HP combine calendaring, In many cases, adopting unified communications and HP services support every facet of solution deployment. e-mail, voicemail, instant messaging, presence, voice collaboration is more a journey than a one-stop The HP team can design the server and network and conferencing—including destination. With HP, you can choose from modular infrastructure using HP BladeSystem servers, HP PC audio, telephony, video solutions that combine a range of software-powered StorageWorks and HP ProCurve networking products and web—within a communication and collaboration solutions from to support the environment. Combining these elements streamlined collaboration environment. This approach Microsoft with HP products, networks and services. We allows for tight integration of Microsoft Office makes the right bring the understanding, credentials and experience to Communications Server (OCS) 2007 R2, Microsoft communications tools and combine voice, networking, messaging, collaboration Exchange Server, and your PBX and telephony information available to the right people—when you tools, video and web technology in a way that brings platforms. The infrastructure is designed to provide need them, regardless of you immediate business value. high availability, fault tolerance and security in a where you are or what comprehensive unified communications and device you’re using. For a comprehensive, integrated deployment, HP works collaboration environment that can boost employee With unified communications with your staff to plan, design, implement and support productivity and performance. and collaboration solutions, a solution to serve your user population with the key delivered by HP, your elements of the solution: Our consultants also deploy Microsoft Office company can begin to transform your business • Calendaring, standardized and unified e-mail and Communicator 2007 R2 and a voice-and-video with innovative solutions voicemail with Microsoft Exchange Server’s Unified conferencing solution that can include Microsoft Office that enable you to improve Live Meeting clients. This way, your users can either productivity and lower costs Messaging while mitigating risk. conduct calls directly from their notebooks/desktops • Voicemail, voice over internet protocol (VoIP) with the OCS 2007 R2 communicator soft phone—or Wondering where to begin? integration, IP telephony, enterprise voice and they can use an IP desk phone. We also work with Start with one of our Business conferencing, including audio, voice, video and web Value Services: Define your your business to determine the most-effective web unified communications and • Instant messaging and presence conferencing solution for larger, multi-party groups. collaboration strategy with the Transformation Our lifecycle approach to unified communications and Experience Workshop. collaboration begins with consultative assessments, Begin with a solid strategy Discover ROI with the During the assessment and strategy phase, HP offers a Business Benefits Workshop. architecture planning and design and continues on And set your architecture through solution implementation, monitoring, program series of Business Value Services designed to bring with our Strategic management, global support and outsourcing. In this your business and IT leaders together to analyze the Architecture offering. current state of your IT environment and infrastructure. way, we can work with you to better enable a solution designed to deliver business value at every phase We also examine your governance and processes for while mitigating the risk of transforming your current IT support to determine your voice, conferencing and environment. voicemail business requirements. Based on this analysis, we create a complete solution strategy to Starting with the capabilities that give you the most address your solution requirements, including business value, we serve as a consultant and integrator infrastructure optimization and end-to-end for your organization. Our offerings combine a range communications flow, as well as organizational of software-powered communications and business unit and user priorities. collaboration solutions from Microsoft with HP products and services—including servers, storage and network infrastructure—plus scalable device and solution components for voice, converged voicemail, conferencing, instant messaging, enhanced presence and video. We can source and integrate it all, including hard phones, soft phones, unified communications-equipped PCs and other end-points. Meet your immediate challenge or take the whole journey with us. You have options. 2
  3. 3. Plan, pilot and go Your new solution provides the option of having a unified inbox that helps people stay in closer contact. To help ensure a successful solution, our planning and Employees can also initiate or join a web conference design services deliver: from their clients or from an assigned location. • Optimized infrastructure architecture Reduced costs • Logical and physical network optimization models By accelerating unified communications and • Voice integration design collaboration into production, you can reduce travel, • Exchange unified messaging configuration and training, real estate, telephony and audio conferencing implementation costs by 40 percent, voicemail costs by nearly 60 percent and IT costs by up to 50 percent1. You’ll see • Proven migration, upgrade and implementation an improved return on investment as you enhance strategies for OCS 2007 R2 users operational efficiency, consolidate systems and drive Pilot testing of the planned design helps to develop down business expenses. accurate requirements and shorten the learning curve Your company can also save money and provide for as you move into the production phase. The new opportunities in online applications, learning implementation phase uses proven methodology from portals and real-time collaboration through video, HP to build the designed solution, share specific document sharing and voice conferencing. knowledge and train your IT administration staff, as well as your user community. Mitigate risk Your voice and messaging infrastructure is a mission- Connect to the benefits critical application. HP provides a strategic Greater productivity foundational approach to unified communications and With your new unified communications and collaboration by integrating your current environment collaboration solutions, your employees can more with the integrated future state. Count on HP for the easily communicate, schedule meetings, and access services expertise you need to mitigate risk during their communication and collaboration tools from implementation, protect critical assets, improve remote locations. They can now choose from a variety compliance and enable business operation continuity. of tools to better communicate with coworkers, 1 The Total Economic Impact of Microsoft Unified Communications Products business partners and company management. and Services, Forrester Consulting, October 2007 3
  4. 4. The sooner you start, the better your We are ready to put our extensive resources and expertise to work to help you achieve better business business outcomes outcomes. Let’s start with a discussion of your business Recognized Microsoft expertise strategies, tactics and goals. With 23,000 Microsoft-trained and more than 16,000 To get going, contact your HP representative today. To Microsoft-certified professionals, HP has one of the learn more about the comprehensive implementation of largest, most specialized forces of consultants and complete HP and Microsoft unified communications support professionals for Microsoft environments. and collaboration solutions, visit: Proven networking experience Backed by more than 40 years of experience delivering networking solutions, we have 5500 certified network infrastructure and voice professionals at work in 170 countries to bring you a high-quality, responsive and consistent delivery experience. © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. 4AA2-9352ENW, September 2009