2. What is Managed Services? In the computer industry, Managed Services refers to a vendor handling the computer maintenance, monitoring and support for the client. This type of vendor is referred to as a Managed Service Provider (MSP). Clients use MSPs for the purposes of controlling costs, optimizing operations and managing risk.
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4. Why Managed Services? “ Businesses today are more dependent on computer networks, translating into higher expectations for network stability and up-time. Computer problems that cause down-time are increasingly viewed as intolerable. To meet this higher demand, networks require proper maintenance . Due to advances in technology and remote support capabilities, service providers can employ skilled staff to deliver that required maintenance at a reduced cost . System stability and up-time increase, support costs decrease and stabilize, and the stage is set for productivity gains both from more uptime and better monitoring.”
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6. How does this help my business? Stabilized Costs – Support is typically delivered at a fixed monthly price. This allows the business to budget for computer support - much like rent. Stabilized System Performance – Computers will run better and stay up longer because they get the preventative care and proactive attention they need. Proactive support – Monitoring “vital signs” helps to identify issues that would present themselves as problems or even catastrophic events, which helps avoid higher costs and unplanned downtime.
7. What’s Next? When this presentation is over, review the brief outline of Next Steps on the website and choose the next step that most accurately reflects your situation. Thanks for taking a moment to learn more about Proventiv Managed Services and MSI. We hope your time spent was worthwhile. Still have questions? Call 973-448-0070