“Instead of seeing the rug being pulled from under you, learn to dance on a
shifting carpet” -Thomas E Crum
Employee of the Month
“Dana has taken on the new role as a Team Lead. Although the position has been
challenging, she has taken the bull by the horns. She has more than tripled her
workload and always goes above and beyond to make sure that things are done
efficiently. She has received numerous compliments on her follow up and her
passion to own every account as if it were her own. Not only does she do an
excellent job, she works hard to keep the morale up, is chair of the Employee
Relations Committee and spoils her team with goodies!!”
Bowling at Blue Hen Lanes
Safety Tip –
This safety tip was provided by Lisa Waterman. This is
something she experienced personally
Per the County Police, there is a group of individuals going around late night
checking to see if car doors are unlocked. Unfortunately, mine were! They went
through my car took loose change from the console, sunglasses, my car registration,
and insurance card. And the funny one, there were two comforters in my trunk to
take to the laundry and they took them too! Lesson learned.
Make sure you double check that your doors are locked even if you have a remote
Work Place Fashion and Creativity-
How to Dress for Work in the Dog Days of Summer
As we have recently experienced a surge in the temperature lately, getting dressed
comfortably for work can be a task. It seems as the temperatures go up, clothes
tend to come off, so to speak. With steamy weather comes a change in the typical
office attire. Do you know what types of clothes are appropriate for you to wear to
work when the weather gets hot? While you want to be comfortable and stay cool,
you should still be the picture of professionalism. Although many experts say that
capris and sleeveless shirts shouldn’t be worn to the office, some exceptions should
be made. Both types of garments can be office appropriate if you wear them in the
proper fabrics and cuts. As long as your capris fall below your knee (about halfway
down your calves) and is made of a khaki material, it is okay to wear to work.
United Way Updates
The United Way members are: Carrie Brereton, Felicia Davis, Kim Legg, and Angela
Recognition Committee Updates
We were all treated to a delicious breakfast on June 27th courtesy of the Employee
Recognition Committee. Kim Douglas presented an agenda for the ERC.
• The Employee Recognition Boards will contain the Employee of the Month,
Employment Anniversaries, Perfect Attendance and esteem remarks.
• Pictures of the Employee of the Month, both past and present will also be
posted on the boards. You can have an updated photo taken if you wish.
• There are incentives available for Perfect Attendance. For 3 months of Perfect
Attendance an award will be given and a $5 gas card, for 6 months of Perfect
Attendance an award will be given and a $10 gas card and so forth.
• Effective July 2, there will be no exception given for one lateness a month.
• Pins for the Employee of the Month will also be given.
• The ERC is looking for volunteers and positive feedback. All who are
interested may contact any member, they are:
Meals on Wheels Updates
I hope everyone is enjoying their summer thus far. I wanted to take this time to
thank everyone that volunteered for the Meals on Wheels campaign and let you all
know that your efforts were greatly appreciated. Unfortunately, we have decided to
cancel/postpone the Meals on Wheels runs with a possibility of starting them again in
September or October. I also would like to thank Jeri Williams for the great idea and
follow through with this program. Once again, thank you all and please continue the
excellent work on and off the job, you are all truly amazing.
Minutes with Mitch
If you've ever played organized sports, there is usually some type of halftime or
intermission in team sports anyway. When I was in high school and college I played
basketball (wasn't very good at it but I enjoyed playing). Inevitably, whether we
were winning or loosing, at halftime our coach would take us in the locker room and
review the results of the first half. This "review" (which sometimes wasn't all that
pleasant) also focused on the second half and any adjustments we needed to make
to be sure we won the game.
For us in Customer Service, we've just completed the first half of 2007. Last year
was a terrific year for CS in many respects and this year you've continued to build on
the success you achieved last year. Last year we focused heavily on our client
satisfaction levels and employee satisfaction levels. We achieve significant
improvement in both areas. This year the focus has been on strengthening our
financial results while maintaining the achievements of last year. We have seen
good steady progress in our financial performance this year and will continue to
monitor and improve on it throughout the remainder of the year.
In the "Halftime" of our year I'd like to offer a few adjustments for everyone to
consider to ensure we win the game at the end of the year:
• Respect - With so many of us working together there are bound to be issues that
arise from time to time. Having a fundamental respect level for your co-workers
and yourself is paramount to ensuring the smooth running of the department.
So the next time someone does something that does not sit just right, think
about your response and how your reaction might be perceived by that person
and others. Most of the time when we do this, our response will be slightly
different than it might have been.
• Service - Look at the service you are providing your clients. I've often asked you
to think about this business as if it were your own. How would you run it? Who
would you hire? What expectations would you have of the service they provided
to your clients? All of these questions and many more will help to shape the
service you provide to your clients.
• Financial Awareness - Continue to look for ways to generate additional revenue
and reduce expenses. This is the "bread & butter" of any business and the better
everyone is at doing this, the better OUR results will be together. Let's face it,
we are all very attentive to the revenue and expense streams in our personal
lives. Why should we be any different when at work???
The last half of 2007 will continue to be challenging, but can also prove to be very
rewarding if we all make
a few "adjustments" in our game.
Have a great last half of the game!!!
Linda Bozarth-June 4th
Wonda Kelly-June 12th
Dana Latham-June 13th
Dwight Miller-June 17th
Molly Rinker-July 2nd
Raedena Shelton-July 28th
Michelle Willoughby-July 28th
Zipporah Holland-Samuels-July 30th
Anita Schweppe-July 31st
Kim Lindell-June 16th
Sandy Jones-June 19th
Yvonne Callahan- June 23rd
Gladys Hannibal-June 27th
Vernice Ward-June 27th
Zipporah Holland-Samuels-July 14th
Betty Moore- July 15th
Nancy Gioffre- July 18th
Check out the special rates for you, your spouse, and your kids under 21
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Strawberry Chocolate Mousse Cake
1 cup chocolate cookie crumbs
3 tablespoons butter, melted
2 pints fresh strawberries, halved
2 cups semisweet chocolate chips
½ cup water
2 tablespoons of light corn syrup
2 ½ cups heavy whipping cream
1 tablespoon white sugar
1. In a bowl, mix crumbs and butter to blend thoroughly. Press evenly onto
bottom of 9 inch spring form pan. Stand strawberry halves around pan,
touching, side-by-side, pointed ends up, with cut side against inside of pan;
2. Place chocolate chips in blender container. In small saucepan over medium
heat, mix water and corn syrup. Bring to a boil and simmer for 1 minute.
Immediately pour over chocolate chips and blend until smooth. Cool to room
3. While chocolate cools, in a large mixer bowl, beat 1 ½ cup of the cream to
form stiff peaks. With a rubber spatula, fold cooled chocolate into whipped
cream to blend thoroughly. Pour into prepared pan. Level top. Points of
strawberries may extend above the chocolate mixture. Cover and refrigerate
for 4 to 24 hours.
4. Up to 2 hours before serving, in a medium mixing bowl, beat remaining 1 cup
of cream to form soft peaks. Add sugar. Beat to form stiff peaks. Remove side
of pan. Place cake on serving plate. Pipe or dollop whipped cream onto top of
cake. Arrange remaining strawberry halves on whipped cream. To serve, cut
into wedges with thin knife, wiping blade between cuts.
Recipe of the Month