June July Newsletter (2)


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June July Newsletter (2)

  1. 1. “Instead of seeing the rug being pulled from under you, learn to dance on a shifting carpet” -Thomas E Crum Employee of the Month June Dana Latham “Dana has taken on the new role as a Team Lead. Although the position has been challenging, she has taken the bull by the horns. She has more than tripled her workload and always goes above and beyond to make sure that things are done efficiently. She has received numerous compliments on her follow up and her passion to own every account as if it were her own. Not only does she do an excellent job, she works hard to keep the morale up, is chair of the Employee Relations Committee and spoils her team with goodies!!” Upcoming Events Bowling at Blue Hen Lanes July 27th Dorney Park August 4th Employee Barbeque August 10th June/July Newsletter
  2. 2. Safety Tip – This safety tip was provided by Lisa Waterman. This is something she experienced personally Per the County Police, there is a group of individuals going around late night checking to see if car doors are unlocked. Unfortunately, mine were! They went through my car took loose change from the console, sunglasses, my car registration, and insurance card. And the funny one, there were two comforters in my trunk to take to the laundry and they took them too! Lesson learned. Make sure you double check that your doors are locked even if you have a remote door lock. Work Place Fashion and Creativity- How to Dress for Work in the Dog Days of Summer As we have recently experienced a surge in the temperature lately, getting dressed comfortably for work can be a task. It seems as the temperatures go up, clothes tend to come off, so to speak. With steamy weather comes a change in the typical office attire. Do you know what types of clothes are appropriate for you to wear to work when the weather gets hot? While you want to be comfortable and stay cool, you should still be the picture of professionalism. Although many experts say that capris and sleeveless shirts shouldn’t be worn to the office, some exceptions should be made. Both types of garments can be office appropriate if you wear them in the proper fabrics and cuts. As long as your capris fall below your knee (about halfway down your calves) and is made of a khaki material, it is okay to wear to work. United Way Updates The United Way members are: Carrie Brereton, Felicia Davis, Kim Legg, and Angela Santos.
  3. 3. Recognition Committee Updates We were all treated to a delicious breakfast on June 27th courtesy of the Employee Recognition Committee. Kim Douglas presented an agenda for the ERC. • The Employee Recognition Boards will contain the Employee of the Month, Employment Anniversaries, Perfect Attendance and esteem remarks. • Pictures of the Employee of the Month, both past and present will also be posted on the boards. You can have an updated photo taken if you wish. • There are incentives available for Perfect Attendance. For 3 months of Perfect Attendance an award will be given and a $5 gas card, for 6 months of Perfect Attendance an award will be given and a $10 gas card and so forth. • Effective July 2, there will be no exception given for one lateness a month. • Pins for the Employee of the Month will also be given. • The ERC is looking for volunteers and positive feedback. All who are interested may contact any member, they are: Kim Douglas Sherri Barr Anita Schweppe Meals on Wheels Updates I hope everyone is enjoying their summer thus far. I wanted to take this time to thank everyone that volunteered for the Meals on Wheels campaign and let you all know that your efforts were greatly appreciated. Unfortunately, we have decided to cancel/postpone the Meals on Wheels runs with a possibility of starting them again in September or October. I also would like to thank Jeri Williams for the great idea and follow through with this program. Once again, thank you all and please continue the excellent work on and off the job, you are all truly amazing. -Dwight Miller
  4. 4. Minutes with Mitch If you've ever played organized sports, there is usually some type of halftime or intermission in team sports anyway. When I was in high school and college I played basketball (wasn't very good at it but I enjoyed playing). Inevitably, whether we were winning or loosing, at halftime our coach would take us in the locker room and review the results of the first half. This "review" (which sometimes wasn't all that pleasant) also focused on the second half and any adjustments we needed to make to be sure we won the game. For us in Customer Service, we've just completed the first half of 2007. Last year was a terrific year for CS in many respects and this year you've continued to build on the success you achieved last year. Last year we focused heavily on our client satisfaction levels and employee satisfaction levels. We achieve significant improvement in both areas. This year the focus has been on strengthening our financial results while maintaining the achievements of last year. We have seen good steady progress in our financial performance this year and will continue to monitor and improve on it throughout the remainder of the year. In the "Halftime" of our year I'd like to offer a few adjustments for everyone to consider to ensure we win the game at the end of the year: • Respect - With so many of us working together there are bound to be issues that arise from time to time. Having a fundamental respect level for your co-workers and yourself is paramount to ensuring the smooth running of the department. So the next time someone does something that does not sit just right, think about your response and how your reaction might be perceived by that person and others. Most of the time when we do this, our response will be slightly different than it might have been. • Service - Look at the service you are providing your clients. I've often asked you to think about this business as if it were your own. How would you run it? Who would you hire? What expectations would you have of the service they provided to your clients? All of these questions and many more will help to shape the service you provide to your clients. • Financial Awareness - Continue to look for ways to generate additional revenue and reduce expenses. This is the "bread & butter" of any business and the better everyone is at doing this, the better OUR results will be together. Let's face it, we are all very attentive to the revenue and expense streams in our personal lives. Why should we be any different when at work??? The last half of 2007 will continue to be challenging, but can also prove to be very rewarding if we all make a few "adjustments" in our game. Have a great last half of the game!!! -Mitch
  5. 5. Perfect Attendance June Cass Flounders David Fontello Nancy Gioffre Zipporah Holland-Samuels Sandy Jones Michelle Kelley Pat Massoni LaShonda Reed Karen Robinson Angela Santos Suzanne Shaw Dian Truitt Una Walker Vernice Ward Karen Zigler Birthdays June Linda Bozarth-June 4th Wonda Kelly-June 12th Dana Latham-June 13th Dwight Miller-June 17th July Molly Rinker-July 2nd Raedena Shelton-July 28th Michelle Willoughby-July 28th Zipporah Holland-Samuels-July 30th Anita Schweppe-July 31st Anniversaries June Kim Lindell-June 16th
  6. 6. Sandy Jones-June 19th Yvonne Callahan- June 23rd Gladys Hannibal-June 27th Vernice Ward-June 27th July Zipporah Holland-Samuels-July 14th Betty Moore- July 15th Nancy Gioffre- July 18th Employee Discounts Interline Travel Check out the special rates for you, your spouse, and your kids under 21 and, in some cases, your in-laws. A small number of cabins are available per sailing and these special offers become available from week to week and may be limited to certain ships and sailing dates. Save up to 50 percent or more according to the offer, the season and the demand. Most rates are quoted per person, cruise only, and are based on double occupancy. (Prices do not include airfare.) Prices may or may not include port charges or government taxes. You may be required to fax a copy of valid identification before credit card payments are accepted. To review offers online visit Interline Travels. Call 1-888-59-2SAIL (7245), Monday through Friday, 9:30 a.m. - 6 p.m. for more details or if calling after hours leave a message. To request weekly e-mail updates, contact us at interline9@aol.com.
  7. 7. Strawberry Chocolate Mousse Cake Ingredients 1 cup chocolate cookie crumbs 3 tablespoons butter, melted 2 pints fresh strawberries, halved 2 cups semisweet chocolate chips ½ cup water 2 tablespoons of light corn syrup 2 ½ cups heavy whipping cream 1 tablespoon white sugar Directions 1. In a bowl, mix crumbs and butter to blend thoroughly. Press evenly onto bottom of 9 inch spring form pan. Stand strawberry halves around pan, touching, side-by-side, pointed ends up, with cut side against inside of pan; set aside. 2. Place chocolate chips in blender container. In small saucepan over medium heat, mix water and corn syrup. Bring to a boil and simmer for 1 minute. Immediately pour over chocolate chips and blend until smooth. Cool to room temperature. 3. While chocolate cools, in a large mixer bowl, beat 1 ½ cup of the cream to form stiff peaks. With a rubber spatula, fold cooled chocolate into whipped cream to blend thoroughly. Pour into prepared pan. Level top. Points of strawberries may extend above the chocolate mixture. Cover and refrigerate for 4 to 24 hours. 4. Up to 2 hours before serving, in a medium mixing bowl, beat remaining 1 cup of cream to form soft peaks. Add sugar. Beat to form stiff peaks. Remove side of pan. Place cake on serving plate. Pipe or dollop whipped cream onto top of cake. Arrange remaining strawberry halves on whipped cream. To serve, cut into wedges with thin knife, wiping blade between cuts. Recipe of the Month