The Dangers of Pushing Collaboration Too Far

Michael Sampson
Michael SampsonExplorer. Envisioner. Equipper. at The Michael Sampson Company Limited
The Dangers of Pushing
 Collaboration Too Far
    Michael Sampson
About Michael
• Collaboration Strategist
  – Author
  – Workshop Leader
  – Analyst
• Work with end-user organisations
• Making Collaboration Work
  – Culture
  – Governance
  – Adoption
The Dangers of Pushing Collaboration Too Far
The Dangers of Pushing Collaboration Too Far
The Dangers of Pushing Collaboration Too Far
The Dangers of Pushing Collaboration Too Far
none   all
none                all


       ideal band
Pushing Too Far …

  1   Collaboration is not a silver bullet

  2   Culture constrains collaboration

  3   Personality impacts collaboration
1
Collaboration is not a silver bullet
People have been collaborating
   for all of human history.
1
 Micro-task collaboration can stifle
initiative and breakthrough thinking
project             task
               autonomy
                meaning
          low    purpose
             contribution
1
  The current emphasis on finding
experts could signal poor job design
Our intranet allows
us to find experts.
Our intranet allows
                   us to find experts.

But that could mean:
 Our staff are undertrained.
 We have hired the wrong people.
 Our knowledge management system is broken.
 There are unclear expectations about job roles.
 People aren’t willing to make decisions.
1
Adding more people increases
  communication demands
(and decreases time available for working)
Frederick Brooks (1975)
                              The Mythical Man-Month



number of people



         n(n-1)
                =y
           2

                   channels of communication
Frederick Brooks (1975)
                              The Mythical Man-Month



number of people



          5(5-1)
                 = 10
            2

                   channels of communication
Frederick Brooks (1975)
                              The Mythical Man-Month



number of people



        40(40-1)
                = 780
           2

                   channels of communication
1
While crowds may have wisdom,
they can also stimulate madness
Tapping the wisdom
                    of the crowd


But “following the crowd” isn’t always positive:
 Financial crises
 Investment bubbles, e.g., housing, Internet
 Riots
 Groupthink
1    Summary
Collaboration is an old idea.
1    Summary
   It’s not a silver bullet.
Be intentional about its use.
1    Danger
No appetite for collaboration
  when it’s really needed.
2
Culture constrains collaboration
2
If the culture isn’t collaborative,
   new technology won’t help
Groupware will .... not mysteriously transform
organizations from collections of highly
competitive loners to well integrated,
cooperative groups of collaborators. Without
careful planning for its introduction and the
changes that this will entail, the impact of
groupware will likely be quite limited. Successful
groupware implementation will require both a
careful assessment of the fit of the technology
to the organization and a well designed training
program to introduce this new technology and
its potential to the organization members.
Powerful VP in a discussion forum
  “I think that’s a dumb idea.”
  More broadly: “You aren’t paid to think.”
2
“Collaboration” will be different
  for different organisations
Sharing not-fully-formed ideas



Openness to the ideas of others



Shared exploration of decisions



Shared risk and reward
Apple

 “We want excellent products. There is
no problem with shredding someone in
      pursuit of excellent ideas.”
Pixar

Specially designed building—to create chance
  encounters and serendipitous meetings.
   And cross-training (common language)
2
A culture that values efficiency above
 all else will be poor at collaboration
in-person               online
             comprehension
                        trust
            low          cost
               social capital
The Complex Project
Apollo vs. Challenger
You need to find the right balance.
Getting on a plane may be the best idea.
2    Summary
Start with culture, not technology.
2    Summary
If your culture is anti-collaborative,
    you have (lots of) work to do
2    Danger
New collaboration tools will
  reinforce the cynicism
3
Personality impact collaboration
extroverts             introverts
    people    energy   ideas

      high    stress   low

       talk   method   write

      loud    noise    quiet

      75%     number   25%
Introverts can be your MVEs
 (most valuable employees)
10x to 50x better than the “average”
3
Introverts need quietness and
  freedom from distractions
Can’t concentrate and
         do their best work
E.g., may not want Yammer running continually
3
     Without trust and integrity,
introverts won’t give their best ideas
Will want time to contemplate.
Don’t want to give a heated answer.
E.g., they may not want to get into a
    shouting match at a meeting
3
 Introverts need space for creativity,
deep thinking, and high performance
E.g., they may not want to put the
document into Interact Teams yet
E.g., they may not want to
“work out loud” on Yammer
3    Summary
Personality impacts collaboration.
3    Summary
 Find an introvert at your work.
Learn how they collaborate best.
3   Danger
Decreasing performance by
 demanding collaboration
Closing Thoughts
Collaboration provides
 a significant opportunity
for improving performance
But remember that …

 1   Collaboration is not a silver bullet

 2   Culture constrains collaboration

 3   Personality impacts collaboration
Michael Sampson
@collabguy
michaelsampson.net
1 of 59

Recommended

Multitasking by
MultitaskingMultitasking
MultitaskingKanchan Bose
537 views13 slides
Systemic Thinking Tools for Social Impact by
Systemic Thinking Tools for Social ImpactSystemic Thinking Tools for Social Impact
Systemic Thinking Tools for Social Impacttheideahive
2.3K views12 slides
Multitasking by
MultitaskingMultitasking
Multitaskingnitikasethi
6.1K views13 slides
Implementing a Social Learning Platform from the Ground Up by
Implementing a Social Learning Platform from the Ground UpImplementing a Social Learning Platform from the Ground Up
Implementing a Social Learning Platform from the Ground UpSumeet Moghe
986 views70 slides
The World of Tomorrow: Why You're Probably Wrong About Everything by
The World of Tomorrow: Why You're Probably Wrong About EverythingThe World of Tomorrow: Why You're Probably Wrong About Everything
The World of Tomorrow: Why You're Probably Wrong About EverythingEli Silva
33.4K views43 slides
Deliberation That Matters: Realizing the Potential for Civic Intelligence by
Deliberation That Matters: Realizing the Potential for Civic IntelligenceDeliberation That Matters: Realizing the Potential for Civic Intelligence
Deliberation That Matters: Realizing the Potential for Civic IntelligenceDouglas Schuler
294 views3 slides

More Related Content

Viewers also liked

учимся читать by
учимся читатьучимся читать
учимся читатьLili Ekseulidze
480 views3 slides
1 2 здания и сооружения by
1 2 здания и сооружения1 2 здания и сооружения
1 2 здания и сооруженияMichaelMir
345 views38 slides
TP2 Evaluation of service concepts by
TP2 Evaluation of service conceptsTP2 Evaluation of service concepts
TP2 Evaluation of service conceptsIntelligent_Furniture
578 views22 slides
Does social media have an affect on seo by
Does social media have an affect on seoDoes social media have an affect on seo
Does social media have an affect on seoClark Davidson
236 views7 slides
Tutorial on Effective Reliability Program Traits and Management by
Tutorial on Effective Reliability Program Traits and ManagementTutorial on Effective Reliability Program Traits and Management
Tutorial on Effective Reliability Program Traits and ManagementAccendo Reliability
619 views9 slides
Esteem2012 by
Esteem2012Esteem2012
Esteem2012cbrach
196 views13 slides

Viewers also liked(18)

1 2 здания и сооружения by MichaelMir
1 2 здания и сооружения1 2 здания и сооружения
1 2 здания и сооружения
MichaelMir345 views
Does social media have an affect on seo by Clark Davidson
Does social media have an affect on seoDoes social media have an affect on seo
Does social media have an affect on seo
Clark Davidson236 views
Tutorial on Effective Reliability Program Traits and Management by Accendo Reliability
Tutorial on Effective Reliability Program Traits and ManagementTutorial on Effective Reliability Program Traits and Management
Tutorial on Effective Reliability Program Traits and Management
Esteem2012 by cbrach
Esteem2012Esteem2012
Esteem2012
cbrach196 views
Tutorial by Jeca Tatu
TutorialTutorial
Tutorial
Jeca Tatu201 views
Illustrating Poetry - Presentation Design by Jaclyn Martin
Illustrating Poetry - Presentation DesignIllustrating Poetry - Presentation Design
Illustrating Poetry - Presentation Design
Jaclyn Martin498 views
პრეზენტაცია 3 by Lili Ekseulidze
პრეზენტაცია 3პრეზენტაცია 3
პრეზენტაცია 3
Lili Ekseulidze335 views
Projeto I sarau da eja by Jeca Tatu
Projeto I sarau da ejaProjeto I sarau da eja
Projeto I sarau da eja
Jeca Tatu2.6K views
2011 RAMS Tutorial Effective Reliability Program Traits and Management by Accendo Reliability
2011 RAMS Tutorial Effective Reliability Program Traits and Management2011 RAMS Tutorial Effective Reliability Program Traits and Management
2011 RAMS Tutorial Effective Reliability Program Traits and Management
Accendo Reliability1.1K views
Nutrientes: El Agua (H2O) by Eli Caballero
Nutrientes: El Agua (H2O)Nutrientes: El Agua (H2O)
Nutrientes: El Agua (H2O)
Eli Caballero2.8K views
Usa western region country editable powerpoint maps with states and counties ... by SlideTeam.net
Usa western region country editable powerpoint maps with states and counties ...Usa western region country editable powerpoint maps with states and counties ...
Usa western region country editable powerpoint maps with states and counties ...
SlideTeam.net991 views
Replanejamento julho 2016 by Jeca Tatu
Replanejamento julho 2016Replanejamento julho 2016
Replanejamento julho 2016
Jeca Tatu1.6K views
Teste de psicopatia 01 by Byron Lanverly
Teste de psicopatia 01Teste de psicopatia 01
Teste de psicopatia 01
Byron Lanverly46.9K views

Similar to The Dangers of Pushing Collaboration Too Far

Collaboration: Something Old, Something Bold, Something Cold by
Collaboration: Something Old, Something Bold, Something ColdCollaboration: Something Old, Something Bold, Something Cold
Collaboration: Something Old, Something Bold, Something ColdMichael Sampson
9K views54 slides
Organization and teams creativity by
Organization and teams creativityOrganization and teams creativity
Organization and teams creativityAl-azhar University - faculty of commerce
2.3K views20 slides
Tom peters (management) by
Tom peters (management)Tom peters (management)
Tom peters (management)Muhammad Saleem
6.9K views29 slides
Managing Teams by
Managing TeamsManaging Teams
Managing TeamsJohn Felix
2.7K views111 slides
Multitasking by
MultitaskingMultitasking
MultitaskingThink Talent Servcies
512 views13 slides
Knowledge sharing and creative environment by
Knowledge sharing and creative environmentKnowledge sharing and creative environment
Knowledge sharing and creative environmentkokorzyc
2.7K views23 slides

Similar to The Dangers of Pushing Collaboration Too Far(20)

Collaboration: Something Old, Something Bold, Something Cold by Michael Sampson
Collaboration: Something Old, Something Bold, Something ColdCollaboration: Something Old, Something Bold, Something Cold
Collaboration: Something Old, Something Bold, Something Cold
Michael Sampson9K views
Managing Teams by John Felix
Managing TeamsManaging Teams
Managing Teams
John Felix2.7K views
Knowledge sharing and creative environment by kokorzyc
Knowledge sharing and creative environmentKnowledge sharing and creative environment
Knowledge sharing and creative environment
kokorzyc2.7K views
Teamwork masterclass course outline by John Dobbin
Teamwork masterclass course outlineTeamwork masterclass course outline
Teamwork masterclass course outline
John Dobbin861 views
Social Engineering: The Art and Science of Engaging Passive Candidates - Glen... by Jeremy Ott
Social Engineering: The Art and Science of Engaging Passive Candidates - Glen...Social Engineering: The Art and Science of Engaging Passive Candidates - Glen...
Social Engineering: The Art and Science of Engaging Passive Candidates - Glen...
Jeremy Ott1K views
Fishing for insight in a sea of social media slideshare by Feeling Mutual ltd.
Fishing for insight in a sea of social media slideshareFishing for insight in a sea of social media slideshare
Fishing for insight in a sea of social media slideshare
No. Great minds do NOT think alike. by Joe Gerstandt
No. Great minds do NOT think alike.No. Great minds do NOT think alike.
No. Great minds do NOT think alike.
Joe Gerstandt984 views
BB Triatmoko, SJ, MA, MBA, Emerging Management Issues and Challenges.pptx by ssuser3d9304
BB Triatmoko, SJ, MA, MBA, Emerging Management Issues and Challenges.pptxBB Triatmoko, SJ, MA, MBA, Emerging Management Issues and Challenges.pptx
BB Triatmoko, SJ, MA, MBA, Emerging Management Issues and Challenges.pptx
ssuser3d93044 views
diversity & inclusion (LA SHRM 2012) by Joe Gerstandt
diversity & inclusion (LA SHRM 2012)diversity & inclusion (LA SHRM 2012)
diversity & inclusion (LA SHRM 2012)
Joe Gerstandt883 views
Facilitating Complexity: A Pervert's Guide to Exploration by William Evans
Facilitating Complexity: A Pervert's Guide to ExplorationFacilitating Complexity: A Pervert's Guide to Exploration
Facilitating Complexity: A Pervert's Guide to Exploration
William Evans64K views
Psychological Safety: Creating conducive working environments for Designers t... by Sebabatso Mtimkulu
Psychological Safety: Creating conducive working environments for Designers t...Psychological Safety: Creating conducive working environments for Designers t...
Psychological Safety: Creating conducive working environments for Designers t...
Sebabatso Mtimkulu649 views
Re_THINK Spark by Cameron
Re_THINK SparkRe_THINK Spark
Re_THINK Spark
Cameron457 views
What They Didnt Know They Needed Ia Summit2010 by Amy Cueva
What They Didnt Know They Needed Ia Summit2010What They Didnt Know They Needed Ia Summit2010
What They Didnt Know They Needed Ia Summit2010
Amy Cueva508 views

More from Michael Sampson

Re-Thinking ROI for Office 365: Stop Trying to Save Time by
Re-Thinking ROI for Office 365: Stop Trying to Save TimeRe-Thinking ROI for Office 365: Stop Trying to Save Time
Re-Thinking ROI for Office 365: Stop Trying to Save TimeMichael Sampson
402 views77 slides
Measuring User Adoption by
Measuring User AdoptionMeasuring User Adoption
Measuring User AdoptionMichael Sampson
558 views35 slides
Re imagining Productive Work with Office 365 - at OSPUG October 2016 by
Re imagining Productive Work with Office 365 - at OSPUG October 2016Re imagining Productive Work with Office 365 - at OSPUG October 2016
Re imagining Productive Work with Office 365 - at OSPUG October 2016Michael Sampson
1.1K views17 slides
Taking a Strategic Approach to the Use of Microsoft Office 365 by
Taking a Strategic Approach to the Use of Microsoft Office 365Taking a Strategic Approach to the Use of Microsoft Office 365
Taking a Strategic Approach to the Use of Microsoft Office 365Michael Sampson
2.2K views88 slides
Change Management for Digital Transformation by
Change Management for Digital TransformationChange Management for Digital Transformation
Change Management for Digital TransformationMichael Sampson
3K views72 slides
Embracing IBM Verse: Moving Beyond Technology to Gaining Value by
Embracing IBM Verse: Moving Beyond Technology to Gaining ValueEmbracing IBM Verse: Moving Beyond Technology to Gaining Value
Embracing IBM Verse: Moving Beyond Technology to Gaining ValueMichael Sampson
2.3K views52 slides

More from Michael Sampson(20)

Re-Thinking ROI for Office 365: Stop Trying to Save Time by Michael Sampson
Re-Thinking ROI for Office 365: Stop Trying to Save TimeRe-Thinking ROI for Office 365: Stop Trying to Save Time
Re-Thinking ROI for Office 365: Stop Trying to Save Time
Michael Sampson402 views
Re imagining Productive Work with Office 365 - at OSPUG October 2016 by Michael Sampson
Re imagining Productive Work with Office 365 - at OSPUG October 2016Re imagining Productive Work with Office 365 - at OSPUG October 2016
Re imagining Productive Work with Office 365 - at OSPUG October 2016
Michael Sampson1.1K views
Taking a Strategic Approach to the Use of Microsoft Office 365 by Michael Sampson
Taking a Strategic Approach to the Use of Microsoft Office 365Taking a Strategic Approach to the Use of Microsoft Office 365
Taking a Strategic Approach to the Use of Microsoft Office 365
Michael Sampson2.2K views
Change Management for Digital Transformation by Michael Sampson
Change Management for Digital TransformationChange Management for Digital Transformation
Change Management for Digital Transformation
Michael Sampson3K views
Embracing IBM Verse: Moving Beyond Technology to Gaining Value by Michael Sampson
Embracing IBM Verse: Moving Beyond Technology to Gaining ValueEmbracing IBM Verse: Moving Beyond Technology to Gaining Value
Embracing IBM Verse: Moving Beyond Technology to Gaining Value
Michael Sampson2.3K views
Cultivating Collaborative Behaviour by Michael Sampson
Cultivating Collaborative BehaviourCultivating Collaborative Behaviour
Cultivating Collaborative Behaviour
Michael Sampson2K views
Developing a Strategic Approach to Microsoft Office 365 by Michael Sampson
Developing a Strategic Approach to Microsoft Office 365Developing a Strategic Approach to Microsoft Office 365
Developing a Strategic Approach to Microsoft Office 365
Michael Sampson4.4K views
Social Factors in Collaboration by Michael Sampson
Social Factors in CollaborationSocial Factors in Collaboration
Social Factors in Collaboration
Michael Sampson3.5K views
Collaboration on the Intranet: Keynote at Interaction 2013 Conference in Lond... by Michael Sampson
Collaboration on the Intranet: Keynote at Interaction 2013 Conference in Lond...Collaboration on the Intranet: Keynote at Interaction 2013 Conference in Lond...
Collaboration on the Intranet: Keynote at Interaction 2013 Conference in Lond...
Michael Sampson6.3K views
User Adoption Strategies: Part 2 by Michael Sampson
User Adoption Strategies: Part 2User Adoption Strategies: Part 2
User Adoption Strategies: Part 2
Michael Sampson2.2K views
User Adoption Strategies: Part 1 by Michael Sampson
User Adoption Strategies: Part 1User Adoption Strategies: Part 1
User Adoption Strategies: Part 1
Michael Sampson9.8K views
Encouraging and Facilitating Collaboration at Work by Michael Sampson
Encouraging and Facilitating Collaboration at WorkEncouraging and Facilitating Collaboration at Work
Encouraging and Facilitating Collaboration at Work
Michael Sampson3.7K views
You've Got Collaboration Tools - Now What? by Michael Sampson
You've Got Collaboration Tools - Now What?You've Got Collaboration Tools - Now What?
You've Got Collaboration Tools - Now What?
Michael Sampson1.9K views
Slides for NSW KM Forum in Sydney on December 2 by Michael Sampson
Slides for NSW KM Forum in Sydney on December 2Slides for NSW KM Forum in Sydney on December 2
Slides for NSW KM Forum in Sydney on December 2
Michael Sampson603 views
Session8 Collaboration B08 Michael Sampson by Michael Sampson
Session8 Collaboration B08 Michael SampsonSession8 Collaboration B08 Michael Sampson
Session8 Collaboration B08 Michael Sampson
Michael Sampson728 views
Five Keys to More Effective Virtual Team Meetings by Michael Sampson
Five Keys to More Effective Virtual Team MeetingsFive Keys to More Effective Virtual Team Meetings
Five Keys to More Effective Virtual Team Meetings
Michael Sampson1.8K views
2013: The Future of Collaborative Work by Michael Sampson
2013: The Future of Collaborative Work2013: The Future of Collaborative Work
2013: The Future of Collaborative Work
Michael Sampson792 views

Recently uploaded

3Q23_EN.pdf by
3Q23_EN.pdf3Q23_EN.pdf
3Q23_EN.pdfirhcs
15 views75 slides
Defcon Network.pdf by
Defcon Network.pdfDefcon Network.pdf
Defcon Network.pdfJesse Mauck
23 views4 slides
R. S GROUP.pptx by
R. S GROUP.pptxR. S GROUP.pptx
R. S GROUP.pptxitzrajeshsuthar
10 views14 slides
voice logger software aegis.pdf by
voice logger software aegis.pdfvoice logger software aegis.pdf
voice logger software aegis.pdfNirmal Sharma
48 views1 slide
Basic of Air Ticketing & IATA Geography by
Basic of Air Ticketing & IATA GeographyBasic of Air Ticketing & IATA Geography
Basic of Air Ticketing & IATA GeographyMd Shaifullar Rabbi
71 views27 slides

Recently uploaded(20)

3Q23_EN.pdf by irhcs
3Q23_EN.pdf3Q23_EN.pdf
3Q23_EN.pdf
irhcs15 views
voice logger software aegis.pdf by Nirmal Sharma
voice logger software aegis.pdfvoice logger software aegis.pdf
voice logger software aegis.pdf
Nirmal Sharma48 views
Nevigating Sucess.pdf by TEWMAGAZINE
Nevigating Sucess.pdfNevigating Sucess.pdf
Nevigating Sucess.pdf
TEWMAGAZINE27 views
Amazing Opportunities: PCD Pharma Franchise in Kerala.pptx by SaphnixMedicure1
Amazing Opportunities: PCD Pharma Franchise in Kerala.pptxAmazing Opportunities: PCD Pharma Franchise in Kerala.pptx
Amazing Opportunities: PCD Pharma Franchise in Kerala.pptx
SaphnixMedicure124 views
Gross_TownHall_Summit Conf 2023 BRC Intro slides.pptx by bradgallagher6
Gross_TownHall_Summit Conf 2023 BRC Intro slides.pptxGross_TownHall_Summit Conf 2023 BRC Intro slides.pptx
Gross_TownHall_Summit Conf 2023 BRC Intro slides.pptx
bradgallagher641 views
Imports Next Level.pdf by Bloomerang
Imports Next Level.pdfImports Next Level.pdf
Imports Next Level.pdf
Bloomerang161 views
Navigating EUDR Compliance within the Coffee Industry by Peter Horsten
Navigating EUDR Compliance within the Coffee IndustryNavigating EUDR Compliance within the Coffee Industry
Navigating EUDR Compliance within the Coffee Industry
Peter Horsten56 views
The Truth About Customer Journey Mapping by Aggregage
The Truth About Customer Journey MappingThe Truth About Customer Journey Mapping
The Truth About Customer Journey Mapping
Aggregage133 views
Super Solar Mounting Solutions 20230509(1).pdf by carrie55bradshaw
Super Solar Mounting Solutions 20230509(1).pdfSuper Solar Mounting Solutions 20230509(1).pdf
Super Solar Mounting Solutions 20230509(1).pdf
carrie55bradshaw13 views
Learning from Failure_ Lessons from Failed Startups.pptx by Codeventures
Learning from Failure_ Lessons from Failed Startups.pptxLearning from Failure_ Lessons from Failed Startups.pptx
Learning from Failure_ Lessons from Failed Startups.pptx
Codeventures14 views
Navigating the Complexity of Derivatives Valuation 📈 by ValAdvisor
Navigating the Complexity of Derivatives Valuation 📈Navigating the Complexity of Derivatives Valuation 📈
Navigating the Complexity of Derivatives Valuation 📈
ValAdvisor16 views
Netflix Inc. by 125071027
Netflix Inc.Netflix Inc.
Netflix Inc.
12507102713 views

The Dangers of Pushing Collaboration Too Far

  • 1. The Dangers of Pushing Collaboration Too Far Michael Sampson
  • 2. About Michael • Collaboration Strategist – Author – Workshop Leader – Analyst • Work with end-user organisations • Making Collaboration Work – Culture – Governance – Adoption
  • 7. none all
  • 8. none all ideal band
  • 9. Pushing Too Far … 1 Collaboration is not a silver bullet 2 Culture constrains collaboration 3 Personality impacts collaboration
  • 10. 1 Collaboration is not a silver bullet
  • 11. People have been collaborating for all of human history.
  • 12. 1 Micro-task collaboration can stifle initiative and breakthrough thinking
  • 13. project task autonomy meaning low purpose contribution
  • 14. 1 The current emphasis on finding experts could signal poor job design
  • 15. Our intranet allows us to find experts.
  • 16. Our intranet allows us to find experts. But that could mean: Our staff are undertrained. We have hired the wrong people. Our knowledge management system is broken. There are unclear expectations about job roles. People aren’t willing to make decisions.
  • 17. 1 Adding more people increases communication demands (and decreases time available for working)
  • 18. Frederick Brooks (1975) The Mythical Man-Month number of people n(n-1) =y 2 channels of communication
  • 19. Frederick Brooks (1975) The Mythical Man-Month number of people 5(5-1) = 10 2 channels of communication
  • 20. Frederick Brooks (1975) The Mythical Man-Month number of people 40(40-1) = 780 2 channels of communication
  • 21. 1 While crowds may have wisdom, they can also stimulate madness
  • 22. Tapping the wisdom of the crowd But “following the crowd” isn’t always positive: Financial crises Investment bubbles, e.g., housing, Internet Riots Groupthink
  • 23. 1 Summary Collaboration is an old idea.
  • 24. 1 Summary It’s not a silver bullet. Be intentional about its use.
  • 25. 1 Danger No appetite for collaboration when it’s really needed.
  • 27. 2 If the culture isn’t collaborative, new technology won’t help
  • 28. Groupware will .... not mysteriously transform organizations from collections of highly competitive loners to well integrated, cooperative groups of collaborators. Without careful planning for its introduction and the changes that this will entail, the impact of groupware will likely be quite limited. Successful groupware implementation will require both a careful assessment of the fit of the technology to the organization and a well designed training program to introduce this new technology and its potential to the organization members.
  • 29. Powerful VP in a discussion forum “I think that’s a dumb idea.” More broadly: “You aren’t paid to think.”
  • 30. 2 “Collaboration” will be different for different organisations
  • 31. Sharing not-fully-formed ideas Openness to the ideas of others Shared exploration of decisions Shared risk and reward
  • 32. Apple “We want excellent products. There is no problem with shredding someone in pursuit of excellent ideas.”
  • 33. Pixar Specially designed building—to create chance encounters and serendipitous meetings. And cross-training (common language)
  • 34. 2 A culture that values efficiency above all else will be poor at collaboration
  • 35. in-person online comprehension trust low cost social capital
  • 38. You need to find the right balance. Getting on a plane may be the best idea.
  • 39. 2 Summary Start with culture, not technology.
  • 40. 2 Summary If your culture is anti-collaborative, you have (lots of) work to do
  • 41. 2 Danger New collaboration tools will reinforce the cynicism
  • 43. extroverts introverts people energy ideas high stress low talk method write loud noise quiet 75% number 25%
  • 44. Introverts can be your MVEs (most valuable employees) 10x to 50x better than the “average”
  • 45. 3 Introverts need quietness and freedom from distractions
  • 46. Can’t concentrate and do their best work E.g., may not want Yammer running continually
  • 47. 3 Without trust and integrity, introverts won’t give their best ideas
  • 48. Will want time to contemplate. Don’t want to give a heated answer.
  • 49. E.g., they may not want to get into a shouting match at a meeting
  • 50. 3 Introverts need space for creativity, deep thinking, and high performance
  • 51. E.g., they may not want to put the document into Interact Teams yet
  • 52. E.g., they may not want to “work out loud” on Yammer
  • 53. 3 Summary Personality impacts collaboration.
  • 54. 3 Summary Find an introvert at your work. Learn how they collaborate best.
  • 55. 3 Danger Decreasing performance by demanding collaboration
  • 57. Collaboration provides a significant opportunity for improving performance
  • 58. But remember that … 1 Collaboration is not a silver bullet 2 Culture constrains collaboration 3 Personality impacts collaboration