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(yes) SharePoint and Other Collaborative Tools:   The Future of Intranets?
[object Object],[object Object]
why? ,[object Object],a place to interact
agenda analysis strengths weaknesses framework six steps sharepoint “ the future” collaboration interaction
2001 ,[object Object],ferris research
2004 ,[object Object],ferris research
2007 ,[object Object],collaboration success
2007 ,[object Object],[object Object],collaboration success
??? ,[object Object]
steps Develop a Vision  on the Business  Reasons for  Deploying SharePoint 1 Get the Technical Implementation Right 2 Lead People to Develop Competence in the Various Tools 3 Develop Shared Agreements on SharePoint Practices 4 Avoid the Pitfalls of Earlier Collaboration Technologies 5 Cultivate the Practices of Collaboration 6
first Develop a Vision  on the Business  Reasons for  Deploying SharePoint 1
first costs upfront licensing initial consulting fees ongoing salary/overhead behavioural change costs
[object Object],[object Object],first
first ,[object Object]
first goals new market entry enhance customer service faster time-to-market raise process visibility
first next action articulate engage explore colleagues executives tangible intangible case studies peers
second Get the Technical Implementation Right 2
second complex mechanics upgrades dependencies inter-relationships
second option 1 business partner
second option 1 business partner white papers presentations reference sites mvp
second option 2 microsoft consulting
second option 2 microsoft consulting expertise methodologies direct lead quality review
second option 3 internal experts
second option 3 internal experts training long-term skills transfer ongoing costs
second next action discover commitment identify written + heart capabilities evidence internal people
third Lead People to Develop Competence in the Various Tools 3
third email years of use emotional connection ingrained habits work style
third ,[object Object]
third ,[object Object],Provide common conceptual training on SharePoint 1 Create and publicise a SharePoint sandbox 2 Capture and disseminate best practices 3
third task 1 conceptual training tools relationships tool efficacy old vs. new
third task 2 SharePoint sandbox playground non-business try things out templates
third task 3 best practices forum spread learning resolve problems
third next action cultivate foster encourage practices sharing competence passion learning exploration
fourth Develop Shared Agreements on SharePoint Practices 4
fourth “ send me an email”
fourth “ put it in SharePoint”
fourth group individual vs. vs.
fourth common agreements essential wiki vs. Word discussion vs. email timeliness explicit
fourth next action discuss agree approach style options ideas
fifth Avoid the Pitfalls of Earlier Collaboration Technologies 5
fifth pitfall 1 wide creation rights
fifth pitfall 2 no design docs
fifth pitfall 3 dead applications
fifth pitfall 4 disconnected design
warning “ SharePoint won’t solve the missing human factors of collaboration”
fifth next action examine plan mitigations strategy history disasters
always Cultivate the Practices of Collaboration 6
always
always collaboration toolsets
always collaboration practices collaboration toolsets
always collaboration practices collaboration toolsets changing
always collaboration practices collaboration toolsets durable changing
always practice 1 shared outcomes
always practice 2 interdependence
always practice 3 personal trust
always practice 4 celebrate conflict
always next action teach expect model integrity highness practices benefits practices resolution
recap Develop a Vision  on the Business  Reasons for  Deploying SharePoint 1 Get the Technical Implementation Right 2 Lead People to Develop Competence in the Various Tools 3 Develop Shared Agreements on SharePoint Practices 4 Avoid the Pitfalls of Earlier Collaboration Technologies 5 Cultivate the Practices of Collaboration 6
analysis strengths it’s from microsoft
analysis strengths it’s from microsoft long feature list vendor endurance desktop tools integration partner availability
analysis weaknesses it’s from microsoft
analysis weaknesses it’s from microsoft infrastructure requirements migration complexity linked investment decisions all or nothing
“ the future” collaboration interaction web2.0 at work community expertise engagement “ we” > “i” frequent and rich expression vs. invisibility wisdom of crowds global talent war all encompassing
converse ,[object Object],[object Object],[object Object],[object Object]

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