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Developing a competitive cloud portfolio how when and where Capgemini mark Skilton cloudslam2012


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Mark Skilton provides thought leader talk at Cloudslam 2012 explaining the Cloud Computing approach to cloud orchestration and services management in a multi-cloud environments.

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Developing a competitive cloud portfolio how when and where Capgemini mark Skilton cloudslam2012

  1. 1. May 30 2012 14.20-14.50pm Room B Mark Skilton, Director, Strategy Office, Global Infrastructure Services Technical Led, Global Government Cloud Portfolio, GPS Co-Chair, Cloud Computing Work Group, The Open Group Member, ISO JC38 UK Mirror +44 7787 692197 Twitter @mskilton Developing a Competitive Cloud Portfolio - How, When and Where v2
  2. 2. | Infrastructure Services AGENDA  Introduction • Capgemini and the Cloud  Establishing the right Vision for the Cloud Ecosystem • How to Identify the Business Portfolio Fit • Where and when to accelerate transition to on demand Products and services  Capgemini Cloud Service Orchestrator • Framework • Case studies Cloudslam2012 Mark Skilton May 2012 2© 2012 Capgemini. All rights reserved.
  3. 3. | Infrastructure Services Disruption and transformation dominate the technology landscape © 2012 Capgemini. All rights reserved. Disruption Forces 2011 2015 41 Cloud Services 150 63% 18% 19% 65% 28% 8% 40% 54% 11% 39% CAGR „15/‟11 Public cloud SI Service provider cloud Client on-premise cloud Source: Forrester, Everest SI Service provider cloud „11 %Total CAGR „15/‟11 41% 49% 36% 51% 18% 69% 4% 32% 18% 54% Dynamic applications services Dynamic BPO services Dynamic infrastructure services Total = $7.5bn Cloud-based integration Buyer preferences are moving to on-demand, pay-per-use & “as a Service” models Market Development of disruptive industrialized low-unit cost business models Industry Undifferentiated traditional OS services are increasingly commoditized Services 3 Cloudslam2012 Mark Skilton May 2012
  4. 4. | Infrastructure Services DeliversDelivers The Cloud delivers increased agility and an accelerated speed to market © 2012 Capgemini. All rights reserved. IT Agility Financial Transformation New Business Models Increased Speed to Market Business Process Transformation Investment Optimisation Offered “as a service” Scalable and Elastic Accessible through the network Pay Per Use Shared / Multi-tenant Service Integration / Service Orchestration Private CloudTraditional IT Public Cloud RightCloud Requires Enables 4 Cloudslam2012 Mark Skilton May 2012
  5. 5. | Infrastructure Services Capgemini are pioneers in the Cloud space © 2012 Capgemini. All rights reserved.  Internally focussed on back office transactions.  Strives for cost reduction  Uses operational performance, standardization to boost flexibility and agility.  Seeks sharing/synergies as in „X‟ aaS  Driven by efficiency and effectiveness of IT systems Inside-Out The evolution of IT systems Customers Suppliers Partners Social Website  Externally focussed on front office activity in the marketplace.  Customer-centric, joined-up service  Reduce time, cost and complexity.  Pay-as-you-go  Integrate with social and business network, improve customer engagement to boost outcomes.  Driven by the service and the business. Outside-In The revolution of business capabilities Market IT Application SecurityBorder Back Office IT Cost Reduction and Process Automation Front Office IT Market and Information Value Producing Web & Cloud Services Innovation in business models Inside-Out Outside-In From The Cloud: Time for Delivery. The Question is not “If”, but “How, Where & When” Andy Mulholland, Capgemini, February 2012 5 Cloudslam2012 Mark Skilton May 2012
  6. 6. | Infrastructure Services AGENDA  Introduction • Capgemini and the Cloud  Establishing the right Vision for the Cloud Ecosystem • Identifying the Business Portfolio Fit • Where and when to accelerate transition to on demand Products and services  Capgemini Cloud Service Orchestrator • Framework • Case studies Cloudslam2012 Mark Skilton May 2012 6© 2012 Capgemini. All rights reserved.
  7. 7. | Infrastructure Services Understanding the Strategic Infrastructure context 7© 2012 Capgemini . All rights reserved. Cloudslam2012 Mark Skilton , May 2012 Infrastructure has moved into an enabling architecture across “multi platforms”. Many vendors I‟m seeing in the market are differentiating on this. By that we can run on many different devices and OS‟s. This leads to Multiple Platform capabilities (Windows, Linux, Proprietary etc) Many developments are occurring in Standards and modularization of hardware devices and Software services such as virtualization and SaaS. Systems Integration is becoming converged networks , converged servers, converged storage, converged, apps, converged processes. Systems Integration becomes more complex if moving across data and services between multiple providers and services. Service Orchestration is the convergence hub to engage different needs of technology in a stepwise migration. Business Infrastructure is this, infrastructure to enable business (not just IT) Enabling Business to interact and evolve Enabling Business to migrate and transform Many commercial and social collaborations are across multiple devices and platforms Complexity in many services, interfaces an technology standards. Traditional On-Premise Enterprise Technology can not deliver solutions into todays ecosystem How to get growth in the ecosystem through channels and User Experience is underpinned by agile infrastructure Many customers and providers are seeking how to get growth in their ecosystem through channels and better user experience. Being able to understand the products and catalogs to enable on-demand rapid services is enabled through a Service Orchestrator framework that managed core ecosystems services such as security, provisioning, on- boarding, metering , service levels, performance, innovation and integration. Enabling Business to grow and compete Business aims challenges Infrastructure Engineering Technology Context Many organizations by end 2012 will have multiple Cloud services on and off premise (Gartner)
  8. 8. | Infrastructure Services How to identify the Business Portfolio Fit  Cloud enables solutions fit across the whole enterprise portfolio, not just commoditization Cloudslam2012 Mark Skilton May 2012 8© 2012 Capgemini. All rights reserved. Cloud Enabled Enterprise PortfolioRightcloud TM
  9. 9. | Infrastructure Services Where and When to accelerate the use of Cloud enabled on-demand Products and Services Cloudslam2012 Mark Skilton May 2012 9© 2012 Capgemini. All rights reserved.
  10. 10. | Infrastructure Services But enabling adoption will need Standards Governance Requirements Cloudslam2012 Mark Skilton May 2012 10 © 2012 Capgemini. All rights reserved.
  11. 11. | Infrastructure Services We see the evolution of a Hybrid business that incorporates a Orchestration of Portfolio services Cloudslam2012 Mark Skilton May 2012 11© 2012 Capgemini. All rights reserved.
  12. 12. | Infrastructure Services AGENDA  Introduction • Capgemini and the Cloud  Establishing the right Vision for the Cloud Ecosystem • Identifying the Business Portfolio Fit • Where and when to accelerate transition to on demand Products and services  Capgemini Cloud Service Orchestrator • Framework • Case studies Cloudslam2012 Mark Skilton May 2012 12© 2012 Capgemini. All rights reserved.
  13. 13. | Infrastructure Services Capgemini provides Business Infrastructure Services © 2012 Capgemini. All rights reserved. THE CHALLENGE By 2014, the traditional outsourcing marketing will be in decline THE MARKET Cloud computing is growing at about 40% CAGR THE OPPORTUNITY Businesses are hungry to reap the benefits of cloud but ill-equipped to implement #1 for Cloud Enterprise1 #1 for Client Satisfaction2 #3 Global Infrastructure Outsourcer3 Capgemini‟s Infrastructure Services capability enables us to develop, orchestrate and deliver cloud services across public and private platforms including our own cost-effective infrastructure-as-a-service. Passion for Technology  Cost reduction  Reliability  Scalability  Carbon reduction  Expertise  Process  Transformation  Roadmap planning Infrastructure Cloud Services Bringing the benefits of the cloud to Capgemini and our clients  Multi-tenant cloud services  Dynamic-IT  Services integration and orchestration Infrastructure Outsourcing Services Building on a long-standing reputation for effective outsourcing  Global IT-service operations  On-demand IT services  Legacy IT Infrastructure Transformation Services Delivering end-to-end cloud consulting and implementation services  Infrastructure transformation expertise  Projects capability  IP-enabled global expertise 1. EquaTerra, “Outsourcing 2009, Service provider performance in the UK”, Lee Ayling, Jef Loos, 23 November 2009 2. The Black Book of Outsourcing, “2009 Green Outsourcing Survey” 3. Forrester, “The Forrester Wave™: Global IT Infrastructure Outsourcing, Q1 2011,” Bill Martorelli, Wolfgang Benkel, 11 March 2011 Transformation and Innovation Global Scale; Global Delivery Mission Critical System Responsibility 13 Cloudslam2012 Mark Skilton May 2012
  14. 14. | Infrastructure Services Service Orchestrator is a Cloud enabled Ecosystem for multi-sourcing and Delivery of Business Infrastructure 14© 2012 Capgemini All rights reserved. Cloudslam2012 Mark Skilton May 2012 Integration across multiple Devices & Platforms Multiple development environments Multiple Resource Environments Integrated Ecosystem Group Platforms ISV Platforms Vertical Industry Platforms Microsoft Vmware EMC Openstack/ Eucalyptus Rackspace Amazon Rackspace Hosting Security Service Automates many common Services Vertical Market Cloud Platforms & Solutions Integrates Social Networks Integrates Markets Integrates Business processes Integrated Channels Integrated multi-cloud B2B G2B B2C
  15. 15. | Infrastructure Services Clients trust us to run and transform their business © 2012 Capgemini. All rights reserved.  Our track record in ably managing mission critical systems means that our clients can benefit from productivity gains, security and resilience  Proven processes, methodologies and frameworks for solutioning and delivery of mission critical engagements We are trusted with Mission Critical systems  Comprehensive global-scale portfolio of services across the full Infrastructure spectrum demonstrating true end-to-end capability  With 40+ years Infrastructure Management experience, we have applied Capgemini and industry best practice across our global organization ensuring our clients benefit from rapid speed of adoption as well as reduced costs and risks  Capgemini Rightshore™ methodology means having the right resource, at the right place, at the right time for our clients, leading to a reduced Total Cost of Ownership We scale and deliver globally  Strong and independent global partnerships enable us to deliver innovative solutions and transform our client‟s businesses with the support of industry leading technology companies  Rightcloud model offers a highly industrialized, robust and flexible infrastructure and services platform that simplifies the transformation from legacy systems to agile, scaleable cloud services  Business-led approach to transformation based on the following principles: • Business outcome orientated • Independent - not product or technology biased • Value and effectiveness based methodology with cost effective solutions We transform and innovate 15 Cloudslam2012 Mark Skilton May 2012
  16. 16. | Infrastructure Services Capgemini Service Orchestrator - an integrated Ecosystem Framework  An integrated framework for Infrastructure Services  Focus on two stepwise lifecycles • Service Delivery • Infrastructure Sourcing  Offers a Hybrid Cloud experience • RightCloud TM • Choice of Public, Private, Hybrid Hosting • Supports Catalog usage and  Supported by adoption migration services for Customers and for Partner ISVs • Infra Strategy planning • Security assessment • Risk Assessment • Benchmarking • Performance Assessment • Workload analysis • Transition services 16© 2012 Capgemini - Internal use only. All rights reserved. Cloudslam2012, Mark Skilton, May 2012 RightCloud TM
  17. 17. | Infrastructure Services Capgemini Storage as a Service  Strategic Partnership with EMC  Capability includes Big Data and Storage services  Focus on three major services • Hosting • Storage • Recovery  Able to develop Template based Application Deployments 17© 2012 Capgemini All rights reserved. Cloudslam2012 Mark Skilton May 2012
  18. 18. | Infrastructure Services Our Value Proposition: delivering value to your business © 2012 Capgemini. All rights reserved.  Reduce capital expenditure by more than 50%  Flexible and agile IT resource available on demand eliminates capital cost of upfront resource requirement.  Provision of budgetary flexibility to fund innovation initiatives. Capital Expenditure Reduction  Operational expense reduced by at least 25%  Lower Total Cost of Ownership through efficient utilization and automation.  Reduction in resource required to manage extensive infrastructure. Operational Expenditure Reduction  Improved quality driven by service integration across an in-house, single-sourced or multi-sourced IT service.  Improved decision making capability through enhanced reporting, processes and procedures.  Reduced cost of service delivery releases non-discretionary spend. Integrated Quality Service  Reduced carbon emission resulting in lower power and cooling costs  Reduced e-waste by extending the lifecycle of IT infrastructure  Greener work environment for your employees. Environmentally Considerate Service  Technology aligned to business requirements.  Productivity gains through enhanced time and location access to appropriate corporate data.  Increased end-user satisfaction as mobility and device familiarisation provide quality of life benefits. Productivity & Satisfaction Gains Capgemini‟s outstanding reputation, broad repertoire of technology know-how and expertise in business consultancy and infrastructure services provides assurance that we remain firmly focussed on business outcomes 18 Cloudslam2012 Mark Skilton May 2012
  19. 19. | Infrastructure Services We bring value to clients by leveraging our global capabilities © 2012 Capgemini. All rights reserved. Advise & Plan Design Implement Infrastructure Strategy & Architecture Infrastructure Strategy Data center strategy Service Integration & Orchestration ITIL Process & tools Advisory and Implementation Security, Regulation and Compliance Security Advisory and Audit Risks Assessments Infrastructure Optimization, Consolidation, Virtualization Datacenter Fabric Design Automation & Technology Virtualisation End User Computing Office Automation & BPOS/Google, Windows & AD, BYOD, Messaging, Identity & Access mgmt Network & UCC Voice and Network Design and Build Data Management & Storage Data Management solutions, Disaster Recovery & BCP Storage Consolidation, Cloud Storage 19 Cloudslam2012 Mark Skilton May 2012                     
  20. 20. | Infrastructure Services Helping profitability through enhanced agility and productivity © 2012 Capgemini. All rights reserved. We are a leader in developing and providing Sustainability services across Infrastructure, Applications. Consulting and BPO. We work for 75% of the top 20 private and public utilities We globally service 14 out of 15 of the world‟s largest car manufacturers We have helped Tata Steel reduce production costs consistently for 14 years and counting We work with thousands of clients in every sector, in every region For HM Revenue & Customs, we process around 9 million self- assessment tax forms, 5 million tax credits, and deal with 32 million taxpayers every year We have pioneered „as-a- service‟ in the enterprise and continue to innovate in the cloud arena 20 Cloudslam2012 Mark Skilton May 2012
  21. 21. The information contained in this presentation is proprietary. ©2012 Capgemini. All rights reserved
  22. 22. | Infrastructure Services Mark Skilton Global Director, Cloud Strategy of Capgemini  Mark Skilton is a Global Director, Technical Design Authority, Cloud Services, Capgemini Infrastructure Services and global Technical lead for the global Government cloud service. He is also Co-Chair of the Cloud Computing Work Group at The Open Group, an International Standards Body. Mark's current responsibilities at Capgemini include global lead for the Government Cloud strategy development and service offer portfolio design and center of excellence development. He is also the author of the Capgemini University Cloud Computing Global Education Course. Mark is a recognized expert on Cloud Computing. His recent publications include editor of the "Cloud Computing for Business - the Open Group Guide". Contributing Case Study Author on Cloud Computing for Industry in the 2nd Edition "Handbook of Outsourcing and Off-shoring"; author the "Building Cloud Computing ROI" in British Computer Society Annual Journal 2011 and syndicated in, ZDnet, Computerweekly, CloudComputingJournal, Reuters, Forbes and others. He has spoken internationally on the subject of Cloud Computing and a invited speaking on industry panels. Recent speaking engagements through Capgemini and The Open Group include EU Digital Agenda Forum, CloudExpo, UP conference and CloudSlam . His current interests are Cloud Metrics and Monetization strategies; leading the Cloud Interoperability and Portability Initiative in The Open Group and Cloud Ecosystem Visualization Languages. Mark has been a guest lecturer at the Information Systems Management ISM Masters Degree Program at Warwick University Business School. He is a Graduate of Sheffield and Cambridge Universities and holds an MBA from Warwick Business School. Cloudslam2012 Mark Skilton May 2012 22© 2012 Capgemini. All rights reserved.