#SPSKC SharePoint Roles And Responsibilities (2010 and Beyond)


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View the webcast of this presentation here: http://vimeo.com/8135334

Session Overview:
SharePoint roles and responsibilities have long been a mystery for many organization. This presentation focuses on team building strategies centered around SharePoint role definition for SharePoint 2010, managing information gaps that exist within SharePoint delivery teams, and the trickle down effect that the Open Government Initiative poses for SharePoint adoption throughout the US.

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#SPSKC SharePoint Roles And Responsibilities (2010 and Beyond)

  1. 1. SharePoint Saturday <br />Charlotte<br />Topic: <br />Transitioning into SharePoint Careers<br />Presented by: <br />Shadeed Eleazer, MCTS<br />6:00pm – 7:00pm             Networking Ho<br />7:00pm – 7:15pm             Group Overview/ Introductions <br />7:15pm – 7:30pm Group Sign-Ups/ Open Discussion    <br />7:30pm – 8:15pm             Craig Jester  – Content Types <br />8:15pm – 8:30pm             Closing Remarks <br />Sponsors:<br />Emagination (Food/Location)<br />Corasworks (Site Resources)<br />
  2. 2. SharePoint Saturday KC<br />Topic: <br />SharePoint Roles and Responsibilities<br />Presented by: <br />Shadeed Eleazer, MCTS<br />
  3. 3. Meet the Speaker<br />US Navy Veteran <br />Co-founder Baltimore SharePoint User Group <br /><ul><li>Build, Test, Configure, and Deploy SharePoint Solutions
  4. 4. Extensive enterprise SharePoint backup and recovery experience
  5. 5. SharePoint Cloud Services support
  6. 6. Configuration management and SharePoint policy, process and procedure implementation</li></li></ul><li>Meet the Speaker<br />
  7. 7. Meet the Speaker<br />US Navy Veteran <br />Co-founder Baltimore SharePoint User Group <br /><ul><li>Build, Test, Configure, and Deploy SharePoint Solutions
  8. 8. Extensive enterprise SharePoint backup and recovery experience
  9. 9. SharePoint Cloud Services support
  10. 10. Configuration management and SharePoint policy, process and procedure implementation</li></li></ul><li>Meet the Speaker<br />US Attorney General Eric Holder<br />
  11. 11. Introduction (Continued) <br />Baltimore SharePoint User’s Group Documenting Science of Collaboration www.baltimoresug.org http://collaborpedia.com/blogs<br />
  12. 12. SPS KC Twitter Hashtag <br />#spskc<br />Real time SPSKC updates: http://search.twitter.com<br /> My profile: www.twitter.com/mrshadeed<br /> Approved “Tweet”: Viewing @mrshadeed Webcast on SharePoint Roles and Responsibilities. #spskc <br />
  13. 13. Follow: @baltsharepoint <br /> @mrshadeed <br />http://slideshare.net/mrshadeed<br />
  14. 14. SharePoint Roles and Responsibilities <br />Objectives<br />Review The Evolution of SharePoint Roles and Responsibilities <br />Deliver strategies for “Managing the Gray areas” <br />Identify challenges that impact SharePoint 2010 and beyond <br />
  15. 15. Basic Definitions <br /><ul><li>SharePoint Roles – Job Titles that professionals assume
  16. 16. SharePoint Responsibilities – The tasks and actions performed under that role.
  17. 17. Power User – Member of an organization who functions in a role of liaison for group of end users as defined by governance plan aka (Site coordinator/Site Contributor)</li></li></ul><li>Managing the Gray Areas <br /> The Evolution of SharePoint Roles<br />
  18. 18. Managing the Gray Areas <br />
  19. 19. Q&A: Questions and Actions: <br /><ul><li>What gray areas exist within your SharePoint team?
  20. 20. What team-building strategies does your management implement to clear gray areas?
  21. 21. Is there a common proficiency level amongst SharePoint professionals within your organization?
  22. 22. What 5 skillsets should every SharePoint professional possess?
  23. 23. Who is the ‘top’ SharePoint professional within your business unit and what skills can be taught to improve team strength?</li></li></ul><li>Developer<br />Administrator <br />Deployments <br />Integration <br />End-User Support <br />Documentation <br />= Areas of Responsibility. <br />
  24. 24. Common Skillset Matrix: <br /> Defined skillsets that all members of SharePoint team maintain: <br /><ul><li> Improves flexibility within SharePoint team
  25. 25. Helps internal staffing professionals
  26. 26. Enhances communication between roles on SharePoint team
  27. 27. Managing deliverables becomes easier for Project Management Office
  28. 28. Helps establish clear guidelines/delineation within Governance plan </li></li></ul><li>Common Skillset Matrix: <br /><ul><li>Maintain the ability to install, configure SharePoint
  29. 29. Maintain their own virtual environment
  30. 30. Have working knowledge of the development and application management tools that they support. i.e. Visual Studio, SharePoint Designer, Content Deployment Wizard
  31. 31. Develop a “Hello World” webpart </li></ul>What other common skillsets can be grouped within this Matrix?<br />
  32. 32. Managing the Gray Areas <br />Every SharePoint Administrator Should: <br /><ul><li>Maintain a basic understanding of .Net framework
  33. 33. Shift from “Network Admin” to “Application Administrator”
  34. 34. Have a solid comprehension of what solutions are deployed within environment
  35. 35. Develop ability to test or deploy all solutions released by Dev team into your environment </li></ul> Areas of Focus: <br /><ul><li>Eliminate “out-of-the-box” from vocabulary
  36. 36. Learn branding/styling aspects, page layouts</li></li></ul><li>Managing the Gray Areas <br />Every SharePoint Developer Should: <br /><ul><li>Demonstrate an understanding of native SharePoint webparts and functionality BEFORE writing code
  37. 37. Review API of trending Social Media apps to meet upcoming integration demands </li></ul>Areas of Focus: <br /><ul><li>Increase transparency in development process.
  38. 38. Tap into the business needs of end users when developing solutions</li></li></ul><li>Managing the Gray Areas <br />Every SharePoint Technical Lead Should: <br /><ul><li>Maintain and encourage Skillset Common Denominator Matrix for all members of team.
  39. 39. Host peer-to-peer code/implementation review
  40. 40. Establish a knowledge base for each team (Dev, Infrastructure, Design, PMO)</li></ul>Areas of Focus: <br /><ul><li>View top notch performers as specialists not experts
  41. 41. Establish skillset criteria for cross-training </li></li></ul><li>Managing the Gray Areas <br />Every SharePoint PM Should: <br /><ul><li>Walkthrough the architecture of environment w/ Architect before managing project
  42. 42. Learn SharePoint from hands-on perspective</li></ul>Areas of Focus: <br /><ul><li>Read SharePoint deployment case studies </li></li></ul><li>Tomorrow’s Challenges<br />Open Government Initiative<br /><ul><li>1/21/09 – Pres. Obama signed Transparency and Open Govt. initiative
  43. 43. Federal govt. adopting new policies for inbound and outbound social media
  44. 44. Responsibility left to CTO of Federal Agencies to implement individual strategies with limited guidelines today
  45. 45. How does SharePoint play a role in Open Government?</li></li></ul><li>Tomorrow’s Challenges<br />Open Government Initiative’<br />
  46. 46. Tomorrow’s Challenges<br />Trickle-Down Adoption<br />Social Media Policies adopted by Federal Government <br />Local /State Government /Law Enforcement Branches <br />Institutions (Medical, Educational) <br />
  47. 47. Challenges (Cont.) <br /><ul><li>Vivek Kundra
  48. 48. Pres. Obama’s Federal CIO
  49. 49. Launched 5 Open Gov Objectives</li></li></ul><li>Cybersecurity<br />Social Media in Federal Government<br /><ul><li>Inbound Sharing – Allowing public to collaborate to influence internal processes.
  50. 50. Outbound Sharing – Federal engagement on public/commercial social media websites.
  51. 51. Inward Sharing – Sharing of internal organizational documents thru internal collaboration (SharePoint) portal and internal wikis.
  52. 52. Outward Sharing – Inter-institutional Sharing – enables Federal Government info to be shared with external groups, state/local govts, law enforcement, large corps</li></li></ul><li>Q&A: Questions and Actions: <br /><ul><li>Has your organization started planning for social media?
  53. 53. What is your familiarity with trending social media apps?
  54. 54. What policies would you suggest if social media integration happened today?
  55. 55. How would you educate your end users on policies concerning social media?</li></li></ul><li>In Review : <br /><ul><li>Roles will continue to evolve. Defining and documenting roles is the best safeguard
  56. 56. Use a Common Skillset Matrix to strengthen the foundation of team knowledge
  57. 57. Gray areas exist. Cross training and knowledge sharing will fill those gaps.
  58. 58. Open government’s embrace of social media will impact the SharePoint community. Prepare your organization now.
  59. 59. This presentation will be available at: www.slideshare.net/mrshadeed</li></li></ul><li>Recommended Reading<br /><ul><li>Guidelines for Secure Use of Social Media by Federal Depts and Agencies </li></ul>http://management.energy.gov/documents/SecureSocialMedia.pdf<br /><ul><li>United States Air Force New Media Guide</li></ul>Cited to provide guidance to address new cases of social media usage for the Federal government (2.80 MB Download)<br />http://www.af.mil/shared/media/document/AFD-090406-036.pdf<br /><ul><li>SharePoint Projects – Roles and Responsibilities </li></ul>http://www.ericharlan.com/Moss_SharePoint_2007_Blog/sharepoint-projects-roles-and-responsibilities-a108.html<br />(Available as .PDF – over 9,000 views) <br />
  60. 60. Sources<br />For more information:<br />ShadeedEleazer<br />mr.shadeed@gmail.com<br />
  61. 61. Thank You<br />