Troubleshooting

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This presentation is designed to provide Sunnyside School District employees with basic troubleshooting tips to help with instructional technology.

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Troubleshooting

  1. 1. Troubleshooting Quick Fixes and Connectivity
  2. 2. Your District TLC (Z:) Drive <ul><ul><li>Click on &quot;Computer&quot; in your start menu. </li></ul></ul><ul><ul><li>Click &quot;Map Network Drive&quot; </li></ul></ul><ul><ul><li>Select the Z: Drive </li></ul></ul><ul><ul><li>Under &quot;Folder&quot; type in admintlc$ </li></ul></ul>admintlc$
  3. 3. Which one are you?
  4. 4. Troubleshooting <ul><li>Student Computers </li></ul><ul><li>Teacher Computers </li></ul>
  5. 5. Power Display Buttons -Security -Orientation -Tablet Wireless Card Reader NOTE: There Is NO available Disc drive
  6. 6. Wireless
  7. 7. Check WIFI Connection <ul><ul><li>For Windows 7 - The Basics </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Click on Bars </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><ul><li>Open Network & Sharing Center </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><ul><li>Make sure your LessWires2003 or SUSD Network is Connected </li></ul></ul>
  8. 8. Connection Problems? <ul><ul><li>Is the antenna switch turned on? </li></ul></ul><ul><li>  </li></ul><ul><ul><li>What is your signal strength? </li></ul></ul><ul><li>  </li></ul><ul><ul><li>  Are you connected to LessWires2003? </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Are teachers in other classrooms having connection problems? </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Have you logged off and tried to reestablish connections? </li></ul></ul>Good Very Bad
  9. 9. <ul><li>For Windows 7 </li></ul><ul><ul><ul><li>Right Click Bars </li></ul></ul></ul><ul><ul><ul><li>Open Network & Sharing Center </li></ul></ul></ul><ul><ul><ul><li>  Click Less Wires 2003 </li></ul></ul></ul><ul><ul><ul><li>Click on &quot;Wireless Properties&quot; </li></ul></ul></ul><ul><ul><ul><li>Make sure that the FIRST and the LAST boxes are checked </li></ul></ul></ul>Check WIFI Permissions
  10. 10. <ul><li>For Windows 7   </li></ul><ul><ul><ul><li>From the same&quot;Wireless Properties&quot; box, click on the &quot;Securities&quot; tab at the top of the page. </li></ul></ul></ul><ul><ul><ul><li>Click on the &quot;Advanced Settings“ button. </li></ul></ul></ul><ul><ul><ul><li>Make sure that the first button &quot;Specify authentication mode“ is checked. </li></ul></ul></ul><ul><ul><ul><li>The setting box should list &quot;User or Computer Authentication&quot; </li></ul></ul></ul>Permissions (Con't.)
  11. 11. WIFI - Student Computer Check wireless switch Right Click wireless in taskbar 1. 2.  Still nothing?      Hold Fn key down, push F5 4. Try connecting or  reconnecting to Lesswire2003 3.  
  12. 12. Back-up Plan:  The Ethernet Cable
  13. 13. Missing Files- Teacher <ul><ul><li>Missing drives and files are often the result of connection problems. </li></ul></ul><ul><li>  </li></ul><ul><ul><li>You can see if you are missing system drives by clicking &quot;My Computer&quot; </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Connections can be repaired by restarting your computer while you are connected to the blue Ethernet cable. </li></ul></ul>
  14. 14. Missing Files - Student Computers <ul><ul><li>For Students, missing  files and programs are often the result of connection problems. </li></ul></ul><ul><ul><li>Connections can be repaired by restarting your computer while you are connected to the blue Ethernet cable. </li></ul></ul>
  15. 15. Backup your Files!
  16. 17. Your Local Disk (C:) Drive <ul><ul><li>Create a folder for your files by clicking &quot;New Folder&quot;. </li></ul></ul><ul><ul><li>This is where you can store all of the files that you would like to take home. </li></ul></ul><ul><ul><li>Another option is to use a USB or “flash” drive </li></ul></ul>
  17. 18. USB Eject
  18. 19. USB Eject -Student Computer Click Once on icon Click on &quot;Safely remove mass storage device&quot;
  19. 20. Virus Scan <ul><ul><li>Virus Scan </li></ul></ul><ul><ul><ul><li>Green means Good </li></ul></ul></ul><ul><ul><ul><li>Orange DOESN’T always mean Bad. It may just mean you need an update. </li></ul></ul></ul>
  20. 21. Sound
  21. 22. Sound - Student Computer Right Click on Realtek HD Audio Manager, select Volume Control Make sure &quot;Mute all&quot; is unchecked, adjust volume as needed
  22. 23. Display Buttons Power Button Power Button LOCK Security – equivalent to Ctrl Alt Del Orientation Settings
  23. 24. Troubleshooting Resources <ul><ul><li>PowerPoint, Troubleshooting Guide and Posters/Lesson Plan ideas can be found on the TLC drive under the &quot;Troubleshooting&quot; folder </li></ul></ul>
  24. 25. The One to One Classroom ...
  25. 26. &quot;Back to the Future&quot; Activity <ul><ul><li>Goals </li></ul></ul><ul><ul><ul><li>To expand and clarify the vision of what the One to One initiative is all about </li></ul></ul></ul><ul><ul><ul><li>To identify opportunities and avenues for focused improvement </li></ul></ul></ul><ul><ul><ul><li>To guide purposeful actions and reduce wasted efforts </li></ul></ul></ul>
  26. 27. Your &quot;One to One&quot; classroom 2012 <ul><li>What will it look like? </li></ul>
  27. 28. <ul><ul><li>Collaborative &quot;White Board&quot;  </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Click on the link to try it out... </li></ul></ul><ul><li>  </li></ul><ul><ul><li>  http://dabbleboard.com/draw/famccormick/12112 </li></ul></ul><ul><li>  </li></ul><ul><li>Click Here to try Dabbleboard   </li></ul>
  28. 29. Now YOU try it! <ul><ul><li>Select ONE PERSON from your team to start a board </li></ul></ul><ul><ul><li>Go to www.dabbleboard.com  </li></ul></ul><ul><ul><li>Click on &quot;Get Started&quot;  </li></ul></ul><ul><ul><li>  Select &quot;Invite Others&quot; </li></ul></ul><ul><ul><li>Enter emails for each of the other people in your group. </li></ul></ul><ul><ul><li>Check &quot;Junk email&quot; folder </li></ul></ul>
  29. 30. Use Your Interactive Board to... <ul><ul><li>PROJECT THE FUTURE- Circa 2012 </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Draw a picture of what the perfect class might look like </li></ul></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><li>  </li></ul><ul><ul><li>Describe what someone would see in your perfect &quot;One to One&quot; classroom. </li></ul></ul>
  30. 31. &quot;Looking Back&quot; from the Future <ul><ul><li>Click on the &quot;Add Page&quot; link at the top of your board  </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Imagine yourself &quot;looking back&quot; from your perfect &quot;One to One&quot; classroom. </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Talk in the &quot;past tense&quot; </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Think about the issues, conversations, student, teacher and district work that made it all possible. </li></ul></ul><ul><li>  </li></ul><ul><ul><li>List some of the most important events that took place to make your perfect class. </li></ul></ul>
  31. 32. Send us your Dabbleboard! <ul><ul><li>Click the &quot;Save Online&quot; icon   </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Click on the &quot;Share+Chat&quot; button  </li></ul></ul><ul><ul><li>  Select &quot;Invite Others&quot; button </li></ul></ul><ul><li>  </li></ul><ul><ul><li>Enter my email... </li></ul></ul><ul><ul><ul><li>[email_address] </li></ul></ul></ul>
  32. 33. <ul><li>Vision Training </li></ul>Coming Attractions - Once we know the timeline for deployment
  33. 34. <ul><li>AZTech Standards </li></ul>Coming Attractions Click to view the current AZ Technology Standards Student Projects - Specific projects that integrate AZTech Standards for the 5th grade

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