Tale of the Knowledge Organization In an Age of Wicked Problems

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The traditional expert organization is on a melting iceberg. There are 3 strategies to continue living on icebergs. The better option is to learn to swim. This presentations takes both a traditional look at expert organizational survival and a transformative look.

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  • Look for another melting icebergPush others off of yoursInvade other’s
  • Massive Priority and Power Shift and Dislocation
  • Life and performance breakthroughs – a race of super humansGlobal thermostat on behavior
  • Globally integrate economic system – no more islands of dictatorships or free markets
  • From a scarcity mindset to one of abundance
  • Open transparent – governance rises to overtake governmentThe idea of a nation state will become obsolete in a distributed economy and worldPower centers around common platforms
  • 1889Digital camera in 1975January 19 – 2012 bankruptcy – 131 years
  • iPod – 2001iPhone - 2007
  • 1993 from $50 million USD to over $10 billion2001 Goldcorp Challenge
  • Tale of the Knowledge Organization In an Age of Wicked Problems

    1. 1. Tale of the Expert OrganizationIn An Age of Wicked Problems 1
    2. 2. 2
    3. 3. What is a Wicked Problem?The term „wicked‟ is used, not in thesense of evil, but rather its resistance toresolution.Moreover, because of complexinterdependences, the effort to solve oneaspect of a wicked problem may reveal orcreate other problems. 3
    4. 4. • Experts are not who we think they are.• Expertise is not where we think it is.• The future of the expert organization is radically changing. 4
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    14. 14. SpeedComplexity Scale 14
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    17. 17. The Big Picture - STEEP• Social• Technological• Economic• Environmental• Political 17
    18. 18. Social• Millennial shift• Massive urbanization (27 mega cities)• Traditional organizations rapidly decline• Cyber infrastructures the new battle ground• Traditional social nets become scarce 18
    19. 19. Technological• Most cancer, HIV strains and brain disorders - CURED• RFID and the Internet of Things• Singularity – 2029• Surveillance – Global Glass House• Neuroscience and human performance• Virtual Worlds (Augmented, Simulated)• Security – the Petraeus Condition 19
    20. 20. Economics• Lingering effects of the Great Reset• New hybrid capitalism• European recession vicious cycle• World divided into Microsoft, Apple & Google (possibly Amazon)• Rise of the BoP (1 billion)• Limits to growth: China and India• The wealth gap increases• South America rises 20
    21. 21. Environment• Abundant clean energy• Abundant healthy food• Abundant clean water• Agroecological science• Climate instability – the need to go from reactive to adaptive solutions• Regional conflicts over water & food 21
    22. 22. Political• Democracy reinvented (Gutenberg)• The nation state is obsolete• First nation with open democracy• Current hot spots remain hot• Trans-national entities (governance)• China‟s annexation of Africa• Russian nationalism reassertion• EU collapses 22
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    27. 27. If Creating Standards is the Bubby Whip of Today? 27
    28. 28. What Do Standards People Contribute?• Safe and reliable decisions• Confidence• Protection• Raise public expectations• Guide for companies• Incentivize good behavior• Accelerate the adoption of innovation• Improve our quality of life 28
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    30. 30. Gutenberg Revolution = Expert Organizations 30
    31. 31. Stable ControlFilters & Barriers Silo‟d Opaque 31 31
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    33. 33. Temporary DistributedEasily Accessible Connected Transparent 33 33
    34. 34. New Questions vs. New AnswersTraditional EmergingCreate CurateStocks FlowsSelf generate Crowd sourceMass audience Niche audiencesOwn Open sourceProtect CombinePush PullContent Context (Platform)Waterfall Agile 34
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    36. 36. From Content to Context and Access• Network • TED, mindshift• Learning • TED, Kahn Academy, Zappos, mindshift• Curate • iTunes, Amazon, Netflix, Flipboard• DIY • Apple Genius Bar, Youtube, Meetup 36
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    39. 39. SECI Model 39
    40. 40. No Idle Asset 40
    41. 41. 6000 41
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    43. 43. “If you dont cannibalize yourself, someone else will.” – Steve Jobs 43
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    46. 46. • University • Kahn Academy• R&D Lab • TED, IDEO, FoldIt• Britannica • Wikipedia• Curriculum • Agile, Github• Subject specific expertise • TED, Netflix• Proprietary • Linux, Apache• CSA, UL, ETL… • EBay, Amazon• Workshop, Classroom • Genius Bar, Kahn Academy 46 46
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    48. 48. Thank you. 48

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