Performance Indicator Mrd1

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MEDRECON 2011 - Presented to 500 delegates all over India on 11th and 12th Feb 2011. Dr. G. D. Mogli appreciated and his comments are below Innovative session for the students and professional on how to attract the Hospital management towards Medical Records by presenting informations like this on paper.

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Performance Indicator Mrd1

  1. 1. PERFORMANCE INDICATOR <ul><li>Deenadayalan Sekar </li></ul><ul><li>BCA, DMRS, PGDHM </li></ul><ul><li>Certified course in patient Confidentiality JCIA,USA </li></ul><ul><li>Subject Matter Expert – Different IT Companies </li></ul><ul><li>Setup & Solution Provider for Medical Records with 12 Years of Experience in Corporate Health Care Industry </li></ul>Defining & Improving the Quality Of Healthcare
  2. 2. WHAT IS PERFORMANCE INDICATOR? A performance indicator is a measurement designed by a reasoning process to determine whether or not a service objective has been met.  It serves as a yard stick to measure the effectiveness of achieving the objective or how well the objective has been accomplished.
  3. 3. PERFORMANCE INDICATOR’s – are the most essential things to evaluate for each and every department in the Healthcare Industry. It helps us to set our own targets to improve the services thereby improving performance of each department.
  4. 4. <ul><li>PERFORMANCE INDICATOR’s – </li></ul><ul><li>Guidelines for measuring performance indicator in Medical Records Department </li></ul><ul><li>Appointment System </li></ul><ul><li>Average Time Taken for walk in patient Files issued to OPD (In Minutes) </li></ul><ul><li>Completion of claim forms </li></ul><ul><li>Deficiency Records Percentage </li></ul><ul><li>Duplicate copy of Medical Records Issued to Patient / Patient Relatives Within 24 Hrs </li></ul><ul><li>ICD Coding Completion </li></ul><ul><li>Statutory Compliance </li></ul>
  5. 5. Ref: www.qualityindicators.ahrq.gov , www.punjabhealth.co.in , www.euro.who.int
  6. 6. Ref: www.qualityindicators.ahrq.gov , www.punjabhealth.co.in , www.euro.who.int
  7. 7. Ref: www.qualityindicators.ahrq.gov , www.punjabhealth.co.in , www.euro.who.int
  8. 8. Ref: www.qualityindicators.ahrq.gov , www.punjabhealth.co.in , www.euro.who.int
  9. 9. Ref: www.qualityindicators.ahrq.gov , www.punjabhealth.co.in , www.euro.who.int
  10. 10. Ref: www.qualityindicators.ahrq.gov , www.punjabhealth.co.in , www.euro.who.int
  11. 11. Ref: www.qualityindicators.ahrq.gov , www.punjabhealth.co.in , www.euro.who.int
  12. 12. MEASUREMENT ANALYSIS?
  13. 16. Ref: www.qualityindicators.ahrq.gov , www.punjabhealth.co.in , www.euro.who.int Revenue Oriented Indicators Simple case study, Pregnant lady approx expenses for treatment. If XYZ hospital is treating for her complete gestational period (Amount of Revenue Generation). If patient discontinues the treatment then it is pure negligence of the hospital and certainly affects the revenue of the hospital.
  14. 17. ANY QUESTIONS?

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