Key terms people

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Key terms people

  1. 1. People Key Terms Leadership & Management • Authoritarian Leadership: This style of management means that one person makes the decisions. • Democratic Leadership: This style of management allows employees to take part in decision making. • Laissez Faire Leadership: Employees are left to make many of the decisions rather than receiving clear instructions. • Delegation: Giving others the authority to undertake a task. • Hierarchy: An organisation in which power and responsibility are built up in layers with the most powerful at the top. • Line Manager: A worker’s immediate superior. • Span of Control: The number of people or departments that a person has under their command. Remuneration • Bonuses: Additional amounts of money above normal pay as a reward for good work. • Commission: Payment relating to the number of sales made, often calculated as a percentage value of sales. • Fringe Benefits: Non monetary rewards given as incentives to employees. (perks) • Minimum Wage: The lowest sum an employer can legally pay an employee. • Performance Related Pay: Pay related to the effectiveness of the employee. • Salary: A system of pay based on an annual income, paid monthly or weekly, that may not lay down the num- ber of hours to be worked. • Wage: Payment for work usually paid weekly. People Key Terms Leadership & Management • Authoritarian Leadership: This style of management means that one person makes the decisions. • Democratic Leadership: This style of management allows employees to take part in decision making. • Laissez Faire Leadership: Employees are left to make many of the decisions rather than receiving clear instructions. • Delegation: Giving others the authority to undertake a task. • Hierarchy: An organisation in which power and responsibility are built up in layers with the most powerful at the top. • Line Manager: A worker’s immediate superior. • Span of Control: The number of people or departments that a person has under their command. Remuneration • Bonuses: Additional amounts of money above normal pay as a reward for good work. • Commission: Payment relating to the number of sales made, often calculated as a percentage value of sales. • Fringe Benefits: Non monetary rewards given as incentives to employees. (perks) • Minimum Wage: The lowest sum an employer can legally pay an employee. • Performance Related Pay: Pay related to the effectiveness of the employee. • Salary: A system of pay based on an annual income, paid monthly or weekly, that may not lay down the num- ber of hours to be worked. • Wage: Payment for work usually paid weekly.
  2. 2. People Key Terms Recruitment & Human Resources • Equal Opportunities: Treating all employees equally regardless of race, gender or disability. • Job Description: A document which outlines the responsibilities and duties expected of an employee. • Job Specification: Document which outlines the requirements, qualifications and expertise required from a person to do a specific job. • Labour Turnover: The number of employees leaving a firm over a period of time. • Recruitment: An attempt to increase the number of employees. • Redundancy: When an employee loses their job because they are no longer needed. • Selection: A process of choosing the best person for a job. • Grievance: Possible disputes caused by workers having a grievance with the firm. • Health and Safety: Regulations to ensure the health and safety of employees. • Industrial Action: The action taken by employees to slow down or halt the production of goods or services. • Picketing: Employees support industrial action by protesting outside their work place. • Strikes: Industrial action where employees refuse to work. • Trade Union: A group of workers who join together to ensure that their interests are protected. • Training: The teaching of skills and the application of knowledge for work. • Unemployment: People who are willing and able to work but cannot find a job. • Working Practices: The expected way for workers to carry out a job, possibly written down in formal rules and regulations. Motivation Theory • Herzberg’s Theory: Motivation of employees through pay and hygiene factors. • Maslow’s Theory: The motivation of employees through the hierarchy of needs. • McGregor’s Theory: The theory of management in which workers are defined as theory X or theory Y. • Taylor’s Theory: The time and motion study. Employees are treated like machines. • Job Satisfaction: Enjoyment from completing a job. People Key Terms Recruitment & Human Resources • Equal Opportunities: Treating all employees equally regardless of race, gender or disability. • Job Description: A document which outlines the responsibilities and duties expected of an employee. • Job Specification: Document which outlines the requirements, qualifications and expertise required from a person to do a specific job. • Labour Turnover: The number of employees leaving a firm over a period of time. • Recruitment: An attempt to increase the number of employees. • Redundancy: When an employee loses their job because they are no longer needed. • Selection: A process of choosing the best person for a job. • Grievance: Possible disputes caused by workers having a grievance with the firm. • Health and Safety: Regulations to ensure the health and safety of employees. • Industrial Action: The action taken by employees to slow down or halt the production of goods or services. • Picketing: Employees support industrial action by protesting outside their work place. • Strikes: Industrial action where employees refuse to work. • Trade Union: A group of workers who join together to ensure that their interests are protected. • Training: The teaching of skills and the application of knowledge for work. • Unemployment: People who are willing and able to work but cannot find a job. • Working Practices: The expected way for workers to carry out a job, possibly written down in formal rules and regulations. Motivation Theory • Herzberg’s Theory: Motivation of employees through pay and hygiene factors. • Maslow’s Theory: The motivation of employees through the hierarchy of needs. • McGregor’s Theory: The theory of management in which workers are defined as theory X or theory Y. • Taylor’s Theory: The time and motion study. Employees are treated like machines. • Job Satisfaction: Enjoyment from completing a job.

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