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User Experience & Human Computer Interaction Design

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Einblick und Überblick in User Experience und Interaction Design
Weitere Infos_ http://mprove.de/script/14/mediale/

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User Experience & Human Computer Interaction Design

  1. 1. USER EXPERIENCE HUMAN-COMPUTER INTERACTION DESIGN Matthias Müller-Prove mprove.de • @mprove ! Mediale Hamburg / 19.9.2014
  2. 2. Photo: cc mprove http://www.23hq.com/mprove/photo/13388194
  3. 3. Photo: mprove.de
  4. 4. Photo: mprove.de
  5. 5. Photo: mprove.de
  6. 6. Photo: mprove.de
  7. 7. Photo: mprove.de
  8. 8. Photo: cc mprove http://www.23hq.com/mprove/photo/4903842
  9. 9. Photo: mprove.de
  10. 10. Photo: mprove.de
  11. 11. Photo: mprove.de
  12. 12. Photo: mprove.de
  13. 13. Photo: mprove.de
  14. 14. Photo: mprove.de
  15. 15. Photo: mprove.de
  16. 16. USABILITY „GEBRAUCHSTAUGLICHKEIT“ ISO 9241-210 Extent to which a product can be used by specified users to achieve specific goals with effectiveness, efficiency and satisfaction in a specified context of use.
  17. 17. Effektivität und Effizienz Photos via Douglas Engelbart
  18. 18. Zufriedenheit
  19. 19. cc richevenhouse http://www.flickr.com/photos/richevenhouse/1907021773
  20. 20. USER EXPERIENCE „NUTZERERFAHRUNG“ ISO 9241-210 a person’s perceptions and responses that result from the use or anticipated use of a product, system or service
  21. 21. UXHH.DE ! User Experience Roundtable Design Thinking Hamburg Service Design Drinks ••• World Usability Day am 13.11. in Hamburg Photo cc mprove http://www.23hq.com/mprove/photo/7984373
  22. 22. EINIGE METHODEN DES INTERACTION DESIGN
  23. 23. User Research und Personas http://flickr.com/photos/andjohan/159436290/
  24. 24. Concept Workshops Photo: mprove.de
  25. 25. Sketching Photo mprove.de
  26. 26. Donna Maurer http://slideshare.net/donnam/information-architecture-introduction Wireframes
  27. 27. Usability Tests Photo cc K2_UX http://www.flickr.com/photos/k2_ux/8446525229/
  28. 28. Customer Journey • Apple Store Jungfernstieg cc mprove http://www.23hq.com/mprove/photo/11111998
  29. 29. think versions http://bvd.se/blossa-glogg/
  30. 30. INTERACTION DESIGNER … sind spezialisiert darauf, Produkte und Dienstleistungen verständlicher zu machen, um damit die Kundenzufriedenheit und Kundenbindung zu erhöhen.
  31. 31. V ELEN DANK @mprove mprove.de/script/14/mediale/ ! Mediale Hamburg / 19.9.2014 I Photo: mprove.de

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