How to Deal With Online Trolls, Jerks, and Bullies

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Recently, MarketingProfs interviewed Andrea Weckerle, author of the recently published book Civility in the Digital Age: How Companies and People Can Triumph over Haters, Trolls, Bullies and Other Jerks, for the Marketing Smarts podcast. She discussed tips for handling online bullies, jerks, and trolls. We took visual sketchnotes of highlights from the podcast.

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