BI, BPM and Your Future What  you need to know and  why
Calendars <ul><li>How many is enough? </li></ul><ul><li>How many is too many? </li></ul><ul><li>How about patient rosters?...
Multiple Data Sources <ul><li>You have an ambulatory practice and a hospital—probably two sets of patient records. </li></...
Whack-a-Mole <ul><li>Having more than one source for a single type of data can be like playing Whack-a-Mole </li></ul>
Which One Is Right? <ul><li>Do you know all of the sources? </li></ul><ul><li>What do you do if they differ? </li></ul><ul...
Business Intelligence (BI) <ul><li>Intelligence means Information  but </li></ul><ul><li>intelligence  has an added dimens...
For more than 60 years we have sought better “information systems” to help us keep track of our business better. Before th...
How is a data item different than a kernel of corn?
Why would you treat them the same way?
Data Management <ul><li>For more than 25 years, the ability to create business intelligence from your data has been develo...
What’s Missing? <ul><li>The troops are mobilized, equipped and trained </li></ul><ul><li>Morale is high </li></ul><ul><li>...
Without Consistency Purpose looks a lot like whim.
Your business, your accountability, your purpose. What do you need to know? What sources do you trust? Retrospective or pr...
Business Process Management (BPM) Your processes are inseparable from your data. Without understanding the data-process li...
Patient visit Laboratory test vitals age complaint other Order (chart#, test) specimen result Normal range The only way to...
KPIs and Their Uses <ul><li>What are you responsible for? </li></ul><ul><ul><li>The business </li></ul></ul><ul><ul><li>A ...
Everything is Related <ul><li>KPI’s provide a much better picture if they are related to one another. </li></ul><ul><li>St...
Bottom Line Processes Metrics (KPI) Analysis BI
Strategy The focus of all grand strategy must be the development of a prosperous, contented populace whose willing allegia...
WhiteLake Data Management Michael P. Meier http://www.m2dxtx.com
Upcoming SlideShare
Loading in …5
×

Bi, Bpm And Your Future

348 views

Published on

Why BI is NOT an I.T. initiative. Why Governance is NOT an I.T. initiative. Why you should learn to swim instead of waiting for a life preserver.

Published in: Technology, Business
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
348
On SlideShare
0
From Embeds
0
Number of Embeds
6
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide

Bi, Bpm And Your Future

  1. 1. BI, BPM and Your Future What you need to know and why
  2. 2. Calendars <ul><li>How many is enough? </li></ul><ul><li>How many is too many? </li></ul><ul><li>How about patient rosters? </li></ul>
  3. 3. Multiple Data Sources <ul><li>You have an ambulatory practice and a hospital—probably two sets of patient records. </li></ul><ul><li>You have radiology departments in the clinic and in the hospital—probably two more sets of patient records. </li></ul><ul><li>You may have a half dozen or more instances of a single patient within your data resource. </li></ul>
  4. 4. Whack-a-Mole <ul><li>Having more than one source for a single type of data can be like playing Whack-a-Mole </li></ul>
  5. 5. Which One Is Right? <ul><li>Do you know all of the sources? </li></ul><ul><li>What do you do if they differ? </li></ul><ul><li>Which one(s) can you rely on? </li></ul>
  6. 6. Business Intelligence (BI) <ul><li>Intelligence means Information but </li></ul><ul><li>intelligence has an added dimension— purpose . </li></ul>
  7. 7. For more than 60 years we have sought better “information systems” to help us keep track of our business better. Before that, for hundreds of years, we looked for better ways to generate, copy, file and retrieve the records that our businesses produced. In all of that time, we have failed to create business intelligence because we always treated data as a commodity rather than a resource.
  8. 8. How is a data item different than a kernel of corn?
  9. 9. Why would you treat them the same way?
  10. 10. Data Management <ul><li>For more than 25 years, the ability to create business intelligence from your data has been developing. </li></ul><ul><ul><li>Data Administration and Stewardship </li></ul></ul><ul><ul><li>Information Engineering </li></ul></ul><ul><ul><li>Data and Information Quality </li></ul></ul><ul><ul><li>Data Governance </li></ul></ul>
  11. 11. What’s Missing? <ul><li>The troops are mobilized, equipped and trained </li></ul><ul><li>Morale is high </li></ul><ul><li>All they need is Purpose </li></ul><ul><li>The purpose has to come from you . </li></ul>
  12. 12. Without Consistency Purpose looks a lot like whim.
  13. 13. Your business, your accountability, your purpose. What do you need to know? What sources do you trust? Retrospective or prospective? What are the hot spots and what are the ongoing needs?
  14. 14. Business Process Management (BPM) Your processes are inseparable from your data. Without understanding the data-process linkage it is not possible to get good BI about your business. Understanding your processes and how they compare to those of other, similar, businesses will allow you to evaluate the BI about your market. Can’t find the standard for comparison? Then be the standard. Make sure that your BI includes information about your business process performance (key process indicators/KPIs).
  15. 15. Patient visit Laboratory test vitals age complaint other Order (chart#, test) specimen result Normal range The only way to get efficient and effective production processes is to understand their interplay and the quality constraints that must be applied to inputs and outputs. Doing everything only once is the path to efficiency . Doing everything with an eye on the process customer is the path to effectiveness .
  16. 16. KPIs and Their Uses <ul><li>What are you responsible for? </li></ul><ul><ul><li>The business </li></ul></ul><ul><ul><li>A product </li></ul></ul><ul><ul><li>A service </li></ul></ul><ul><ul><li>A customer </li></ul></ul><ul><ul><li>A department </li></ul></ul><ul><ul><li>A project </li></ul></ul><ul><li>What do you measure? </li></ul><ul><ul><li>Revenues </li></ul></ul><ul><ul><li>Costs </li></ul></ul><ul><ul><li>Appointments/Visits </li></ul></ul><ul><ul><li>Staff availability </li></ul></ul><ul><ul><li>Satisfaction </li></ul></ul><ul><ul><li>Production </li></ul></ul><ul><ul><li>Completion </li></ul></ul>
  17. 17. Everything is Related <ul><li>KPI’s provide a much better picture if they are related to one another. </li></ul><ul><li>Staff availability compared to appointments and satisfaction is much more informative than any of those indicators alone. </li></ul>
  18. 18. Bottom Line Processes Metrics (KPI) Analysis BI
  19. 19. Strategy The focus of all grand strategy must be the development of a prosperous, contented populace whose willing allegiance […] is unquestioned. Sun-Tzu Information (intelligence) makes any of this possible. Without information (intelligence) there is no strategy—only stimulus and response.
  20. 20. WhiteLake Data Management Michael P. Meier http://www.m2dxtx.com

×