Dubai Presentation

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Dubai Presentation

  1. 2. Mobile Money Global Conference & Expo Intercontinental Hotel, Dubai November 1-2, 2011
  2. 3. Emerging Markets <ul><li>Regulations </li></ul><ul><li>Taxes </li></ul><ul><li>Banking Institutions </li></ul><ul><li>FX </li></ul><ul><li>Habits & Customs </li></ul>Emerging Markets Pose Unique Challenges <ul><li>Low Transaction Volume </li></ul><ul><li>Unbanked Population </li></ul><ul><li>Limited Access to Technology </li></ul><ul><li>Cash Society </li></ul><ul><li>Security </li></ul><ul><li>Infrastructure </li></ul>Several Countries All countries are different but share similar issues for M-Money/M-Payments
  3. 4. MNOs Agent Networks Link Users And M-Money Providers TECHNOLOGY – TELECOM INFRASTRUCTURE MNO’s BANKS UTILITIES REGULATORS AGENT NETWORK
  4. 5. Agents Face Certain Limitations To Be Solved By Distributors An efficient and large agent network requires a large capital investment and commitment to address all challenges To Be Effective In M-payment/ M-money - You Need Agents Big Cash Collection Effort Training for Agent Employees New Products Limited Working Capital Large Disbursed Sales Force Low Margin Products Small Transaction Amounts Lack of Technology At Point of Sale
  5. 6. Movilway decided to leverage Air time top up to build a network Movilway’s distribution network will reach 14 countries and 325,000 POS in 2012 <ul><li>Active in 10 Countries </li></ul><ul><li>68K active POS growing 15% monthly </li></ul><ul><li>350 employees </li></ul><ul><li>650,000 transactions daily </li></ul><ul><li>Largest distributor of electronic top-up in LATAM </li></ul><ul><li>Operational since April 2010 </li></ul><ul><li>Proprietary POS </li></ul><ul><li>Leading technology platform </li></ul>El Salvador Costa Rica Venezuela Colombia Brazil Uruguay Argentina Chile Peru Ecuador Panama Nicaragua Guatemala Mexico USA Dominican Republic Pto. Rico
  6. 7. Regional super agent offers several advantages <ul><ul><li>Economies of scale (Technology/POS) </li></ul></ul><ul><ul><li>Strong balance sheet CREDIT LINES </li></ul></ul><ul><ul><li>Regional deals with multinationals </li></ul></ul><ul><ul><ul><ul><ul><li>Cash Collection </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Agnostic M-Mobile Distribution </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><ul><li>Regional Deployment </li></ul></ul></ul></ul></ul><ul><ul><ul><ul><li>Create a franchise model for agents and distributors to increase reach by providing best practices adapted to local countries </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Strong player able to work with any bank </li></ul></ul></ul></ul><ul><ul><ul><ul><li>High level standards and team capable to meet supervisory standards & work with regulators </li></ul></ul></ul></ul>
  7. 8. Movilway Strategy Build an electronic payment network targeted to the unbanked population Agent by Agent- Distributor by Distributor PHASE 1 <ul><li>Air Time Top Up </li></ul><ul><li>Develop Agent Network </li></ul><ul><li>Deploy Technology </li></ul><ul><li>Implement Collection Process </li></ul>PHASE 2 <ul><li>More Products: </li></ul><ul><ul><li>Utilities </li></ul></ul><ul><ul><li>Lotteries </li></ul></ul><ul><ul><li>Electronic PINS </li></ul></ul><ul><li>More Services: </li></ul><ul><ul><li>Microfinance </li></ul></ul><ul><ul><li>Insurance </li></ul></ul><ul><ul><li>B2B </li></ul></ul><ul><li>Increase Agents Revenue </li></ul><ul><li>Enhance Agents Loyalty </li></ul><ul><li>Optimize Agents Reach </li></ul>PHASE 3 <ul><li>Cross Border Services: </li></ul><ul><ul><li>M-Wallets </li></ul></ul><ul><ul><li>Int. Remittances </li></ul></ul><ul><ul><li>Cross Border Payments </li></ul></ul><ul><li>Build Agent-Customer relationship </li></ul><ul><li>Adapt to international regulations </li></ul>
  8. 9. So how we address these issues…
  9. 10. Agent Support Is Essential Agents need to be supported by a reliable Back Office, Call Center and a Strong Collection Work Force <ul><ul><li>OFFERING MORE SERVICES AND PRODUCTS </li></ul></ul><ul><ul><li>Loyal / Profitable / Motivated </li></ul></ul>AGENT <ul><ul><li>Train Agents </li></ul></ul><ul><ul><li>Technology Update </li></ul></ul><ul><ul><li>Cash Collection </li></ul></ul><ul><ul><li>Work Force </li></ul></ul><ul><ul><li>Process Request </li></ul></ul><ul><ul><li>Reconciliations </li></ul></ul><ul><ul><li>Commissions </li></ul></ul><ul><ul><li>Back Office </li></ul></ul><ul><ul><li>Service Agents </li></ul></ul><ul><ul><li>Additional Training </li></ul></ul><ul><ul><li>Trouble Shooting </li></ul></ul>Call Center
  10. 11. Technology Has To Be Available And Easy To Use Technology at the point of sale is a key enabler of Mobile Money <ul><ul><li>Low Cost </li></ul></ul><ul><ul><li>Mobile </li></ul></ul><ul><ul><li>Reliable </li></ul></ul><ul><ul><li>Secure </li></ul></ul><ul><ul><li>Adjustable </li></ul></ul>Monitoring <ul><ul><li>Reports </li></ul></ul><ul><ul><li>Customized Interface </li></ul></ul><ul><ul><li>Alerts </li></ul></ul>Low Cost POS <ul><ul><li>Plus Multi-Access Points </li></ul></ul><ul><ul><li>Web </li></ul></ul><ul><ul><li>Cell </li></ul></ul><ul><ul><li>IVR </li></ul></ul><ul><ul><li>SMS </li></ul></ul>Support Platform “ State of Art” <ul><ul><li>UTIBA </li></ul></ul><ul><ul><li>NAP </li></ul></ul>
  11. 12. Working Capital ELECTRONIC PAYMENT PRODUCTS Generate foot traffic and high levels of revenue But they have low margins and agents prepay these products as often as they can not to tie up liquidity <ul><li>This leads to: </li></ul><ul><li>Increase Collection Costs </li></ul><ul><li>Out of stock inventory </li></ul><ul><li>Difficulty to Expand Products </li></ul>THE SOLUTION: Finance the Agent Microfinance Institutions Banks Agent
  12. 13. Sales Margin Profit Regular Product Top Up $225 $1,000 20% $200 $500 5% $25
  13. 14. Welcome to the -generation
  14. 15. Sample Solutions- UNIVERSITY <ul><ul><li>Developed and implemented a close payment loop in a university </li></ul></ul><ul><li>Students are able to: </li></ul><ul><ul><li>Pay Merchants </li></ul></ul><ul><ul><li>Cash In/Cash Out </li></ul></ul><ul><ul><li>P2P </li></ul></ul><ul><ul><li>Prepay Air Time and Other Utilities </li></ul></ul><ul><ul><li>Taxis/Parking </li></ul></ul><ul><ul><li>Planned: Remittance/Mobile Money Transfer </li></ul></ul>Acquire merchants / Acquire students / Acquire services - Wallet
  15. 16. Conclusion <ul><li>Agents are key for any M- Wallet initiative, a well positioned Distributor will enable the introduction of a solution </li></ul><ul><li>Movilway has implemented one of the largest Agent Distribution networks in LATAM, that is agnostic to any electronic payment product </li></ul><ul><li>Multiple providers and partners are required, for products, financing, regulation, technology and distribution. </li></ul><ul><li>We believe in a partnership! </li></ul>
  16. 17. THANK YOU

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