AODA Website Accessibility Compliance Webinar


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The Accessibility for Ontarians with Disabilities Act (AODA) was introduced in 2005. Over the past nine years, businesses and organizations in Ontario have been required to change certain practices at their physical locations to assist people with disabilities.

Now, as of January 1, 2014, guidelines for website compliance are mandatory, forcing many Ontario-based organizations - including universities and colleges - to ensure their sites are compliant with the new standards or face substantial fines.

This video is a recording of an online webinar conducted for Ontario universities and colleges about website accessibility compliance and what they will need to do to ensure that their website is compliant with the latest AODA accessibility laws in Ontario.

This free online webinar will inform you about:
• AODA and Ontario Laws
• Website Accessibility Requirements
• Strategies, Services and Solutions for Compliance

Published in: Education, Design, Technology
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  • We will spend 20 minutes covering these topics, and then will have 10 minutes to answer any of your questions.Please save all questions until the end of the presentation
  • BrowseAloud (, PowerMapper, Achecker, JAWSWe provide high-level web accessibility assessments to determine the effort required to bring your site up to codeWe offer strategic planning sessions with our clients to determine the optimal approach to achieving accessibility compliance for your websiteWe test our client’s websites for accessibility using automated and manual assessments and assistive technology including screen readersWe code with WCAG accessibility standards in mind and our web content management platform supports accessibility toolsWe provide recommendations in a full accessibility report and allow your team to perform the recommended changes to bring your site up to code.Then we offer follow-up testing and recurring testing services to ensure your site remains compliant post-launchWe have helped our clients achieve WCAG 2.0 compliance up to Level AAA for their websites
  • Due to our experience with web accessibility, we are uniquely positioned to offer a range of accessibility services, and have provided these services to a number of clientsMost recently, we have provided accessibility services for the following clients:
  • RCDSO is the college for all dental surgeons within the province of Ontario Their website features professional accreditation services for all their members
  • Web Accessibility refers to the inclusive practice of making websites usable by people of all abilities and disabilities. According to the W3C, the web is fundamentally designed to work for all people, whatever their hardware, software, language, culture, location, or physical or mental abilityAODA is the Accessibility for Ontarians with Disabilities Act (2005)Under AODA, all private and non-profit organizations and all public sector organizations will need to make their websites accessibleWCAG 2.0 is an internationally accepted standard for web accessibility developed by the World Wide Web Consortium (W3C), an international team of expertsWCAG sets out guidelines for organizations to make their websites more accessibleEach guideline has three levels of accessibility: A, AA, and AAALevel AAA is the highest level of accessibility
  • As of January 1st, 2014, guidelines for website accessibility compliance became mandatory, forcing many Ontario-based organizations to ensure their sites are compliant with the new standards, or face substantial fines. All public sector organizations, and private sector and non-profit orgs with 50 or more employees must conform to WCAG 2.0 Level A guidelines – this applies to new public-facing websites or sites that undergo a refresh (more than 50% of content is changed)So why is it important to meet the guidelines?
  • It’s the law – as of January 1st, 2014 Reach a wider audience – roughly 15% of the world’s population has a disability (1 billion people) and may have trouble accessing your websiteImprove your site’s findability index in Google and other search engines – Google rewards sites that comply with WCAG standards via higher search rankingsReduce your overall maintenance costs- studies show that accessible websites have a much lower average cost to maintain than non-compliant websitesNon-compliant websites may need to pay large fines Web Accessibility benefits millions of users with disabilities, but it also benefits people without disabilities, including people with changing abilities due to agingPeople with vision loss or low vision may need to use accessibility tools like screen readers (BrowseAloud, JAWS), refreshable Braille displays or large monitors or screen magnification softwarePeople with hearing loss often rely on captions, audio/text descriptions, or transcripts to interpret audio contentPeople with mobility or dexterity disabilities like muscular dystrophy or arthritis may be limited in their ability to use their hands, limbs, and other body parts and may require speech recognition software, specialized mouse, keyboard, or pointing device to navigate the web – all of which require additional time and focus to operatePeople with developmental and learning disabilities may be deterred from using websites that are overly complex, distracting, or poorly organized
  • Penalty for not meeting accessibility guidelines can result in fines of $50,000 per day for directors and officers and fines of up to $100,000 per day for the corporation
  • Create content using assistive technologies – start by making your zoom and size settings flexible, especially for text. If users cannot make the text larger, or if it causes the content to lose its structure, you may be preventing people with low vision from using your websiteStructured keyboard accessible content – a structured website is presented in a logical, predictable way that makes it easy for users to navigate. It uses pre-set styles to tell people using assistive technologies, like screen readers, what text is a heading, a bulleted list, or where there is a hyperlink. People should be able to use their tab key on the keyboard to navigate the content.Time Limits – allow the user to extend the time limit, if needed
  • Also try to avoid the use of CAPTCHAs, where possible. Instead, ask the user to answer a simple question, like whether fire is hot or cold, or provide an audio option. If you must use them, please ensure that a text alternative is provided (example: audio version)Colour Indicators – higher education websites will often colour-code different areas of the site by faculty. Need to be mindful of the colours chosen as some may be difficult to detect or distinguish by users with colour blindness or low visionUse simple terms and plain language to help users with learning or development disabilities understand your content. Level AAA: Use plain language on your website
  • Level AAA: Use plain language on your website – when text requires reading ability more advanced than the lower secondary education level after removal of proper names and titles, supplemental content, or a version that does not require reading ability more advanced than the lower secondary education level, is available.
  • What do the AODA requirements mean for Ontario Colleges and Universities? All private and non-profit organizations with 50 or more employees and all public sector organizations will need to make their website accessible under the Accessibility for Ontarians with Disabilities Act (AODA).Beginning January 1st, 2014, if you launch a new public website or refresh your existing site’s content by more than 50%, your site must conform to the WCAG 2.0, Level A accessibility guidelines.Beginning January 1st, 2021, all public websites and all web content on those sites published after January 1st, 2012 must conform with WCAG 2.0 Level AA accessibility guidelines (other than providing captions on live videos or audio descriptions for pre-recorded videos).
  • AODA Compliance Wizard: standards:Integrated Accessibility Standards Regulation (released June 2011) – includes 4 standards: Information and Communications Standard; Employment Standard; Transportation Standard; Design of Public SpacesAccessible Customer Service Standard (provide training for all staff which meets AODA Customer Service Standard; Offer alternative formats; Have policies and procedures in place)Built Environment Standard
  • Poor colour contrast between text and backgroundMissing text alternatives (ex: ALT tags)Missing text alternatives in PDF documents (ex: ALT tags)Use of Flash images or blinking images, which may cause seizures – any content that flashes more than three times in one second could cause a user with epilepsy to have a seizureUnclear descriptions on links – make sure your links state what they lead to so people using screen readers can easily scan the links on the page (ex: ‘Click here’ vs. ‘Click here for more information on prices’)Outcomes – most common problems are Accessible PDFs, missing ALT tags, colour contrast issues, headers, etc.
  • We can provide an accessibility review of your website to determine if you are in compliance with AODA. If your site is found to be in breach of compliance, we will recommend further action and outline the necessary steps needed to ensure complianceDuring the planning phase of a project, we offer information architecture services to ensure navigation is clear and clearly labelled, and that content has context and is accessible in multiple formatsDuring the development phase, we develop accessibility alternatives for content and assets (HTML 5/Flash) to ensure guidelines are met. Ex: using JavaScript and JavaScript alternatives simultaneously; Screen reader tools such as BrowseAloudOur quality review process includes ensuring that all images have ALT tags, all visual CAPTCHAs have audio alternatives, and all videos are captioned.
  • Expected question: what is the cost?Answer: we can provide a free accessibility analysis for you to determine the extent of WCAG Level A/AA/AAA infractions on your site. From there, we work together to come up with a budget depending on the complexity and size of your site
  • AODA Website Accessibility Compliance Webinar

    1. 1. Website Accessibility Compliance Webinar Understanding your AODA requirements, the accessibility laws that apply to your website, and how to achieve compliance
    2. 2. Today‟s Agenda 1. Moveable Online: Who We Are 6. Why is it Important? 2. Our Clients 7. What are the Most Common 3. Our Accessibility Services 4. Our Expertise on Accessibility 5. What is Web Accessibility (WCAG 2.0/AODA)? Accessibility Issues? 8. How Can We Help You? 9. Thank You
    3. 3. 1 – Moveable Online: Who We Are Web applications: Content Management Systems E-commerce Mobile e-procurement Professional Services: Accessibility Consulting Accessibility Testing Reporting
    4. 4. 2 – Our Clients
    5. 5. 3 – Our Accessibility Services Professional Services: Web Accessibility Assessment and Audits Accessibility Consulting Accessibility Testing Reporting Strategy
    6. 6. 4 – Our Expertise on Accessibility
    7. 7. Royal College of Dental Surgeons of Ontario (RCDSO) • Accessibility consulting • Accessibility testing services • Report on findings • October – November 2013
    8. 8. Independent Electricity System Operator (IESO) • Accessibility consulting • Accessibility testing services • Report on findings • November – December 2013
    9. 9. 5 – What is Web Accessibility? • AODA: Accessibility for Ontarians with Disabilities Act Web Accessibility • WCAG: Web Content Accessibility Guidelines • W3C: World Wide Web Consortium
    10. 10. 6 – Why is it Important? • An accessible site benefits millions of users • Users may not get the information they need from a non-compliant site • Users may be deterred from accessing your site if it is inaccessible to them
    11. 11. $100,000 fines per day for non-compliant corporations $50,000 fines per day for directors and officers
    12. 12. Meeting WCAG 2.0, Level A • Provide captions and text alternatives for images and multimedia Scholarship Applications Resources Contact Us Image123.gif image1.gif image2.gif image3.gif If a meaningful alternative (ALT) text has been provided, someone using a screen reader will hear: “Scholarship Applications Site Label”, followed by “Resources”, “Contact Us”. If no ALT text were provided, the screen reader may just read the file name associated with the image (e.g. image123.gif), or it might skip it as if it doesn‟t exist.
    13. 13. Meeting WCAG 2.0, Level A • Use strong contrast between text and background Too little contrast Sufficient contrast Text in this colour does not provide sufficient contrast against this background to be accessible for people with low vision. This combination of coloured text and background is accessible to people with low vision.
    14. 14. Meeting WCAG 2.0, Level A A • Make text resizing available • Create content that can be presented using assistive technologies without losing meaning (i.e. tables and charts) • Provide structured, keyboard-accessible content • Avoid time limits when asking users to provide a response or information Text Size: A A
    15. 15. Meeting WCAG 2.0, Level A • Avoid blinking images • Avoid the use of colour indicators • Help users find and navigate content by making links specific (not „click here‟) • Make tables and charts accessible to assistive technology
    16. 16. Meeting WCAG 2.0, Level AA Everything from Level A, plus new criteria, including: • Provide captions for all live audio content • Provide ability to resize text up to 200 percent without loss of content or functionality • Headings and labels describe topic or purpose • When errors are detected (e.g., form inputs), suggestions for correction are provided to the user
    17. 17. Meeting WCAG 2.0, Level AAA Everything from Level A & AA, plus new criteria, including: • Provide captions for all pre-recorded synchronized media and all prerecorded video-only media • All functionality of the content is operable through a keyboard interface • When an authenticated session expires, the user can continue the activity without loss of data after re-authenticating • Web pages do not contain anything that flashes more than three times in any 1 second period
    18. 18. Pro Tip Make your web content accessible at Level AA now This will reduce the amount of changes you‟ll have to make to your website down the road. It may also reduce the requests you receive for accessible formats or communications supports.
    19. 19. How do I know what I‟m required to do? • If you are unsure about the accessibility level you are required to meet, or by when, the Government of Ontario has prepared an AODA Compliance Wizard to help you:
    20. 20. 7 – What are the Most Common Accessibility Issues? 1. Poor colour contrast 2. Missing text alternatives 3. Inaccessible PDFs 4. Blinking images 5. Unclear link descriptions
    21. 21. 8 – How Can We Help You? 1. Accessibility Assessment 2. Information Architecture 3. Development 4. Quality Assurance
    23. 23. For inquiries, please contact: Armand D’Oliveira Business Development Manager Office: (416) 532-5690 ext. 229