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Corporate Presentation - May 2016

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Corporate Presentation: Data Consult, Worldnet, EXEO.

May 2016

Published in: Technology
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Corporate Presentation - May 2016

  1. 1. Corporate Presentation
  2. 2. Page 2 Leaders in Information & Communication Technology Leaders in Virtualization & Cloud Computing Leaders in IT Outsourcing & Cloud Solutions
  3. 3. © Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 3 Our Group Overview Founded in 1991, Data Consult delivers avant-garde, integrated ICT solutions in the Middle East and Africa regions. With over 150 highly skilled professionals dedicated to serving its clients, it has become a recognized industry leader, garnering more than 100 vendor and industry awards over the past two and a half decades. Data Consult success in Lebanon led to the opening of several branches around the world, namely in Ethiopia, Syria, Jordan, Saudi Arabia and Iraq. Founded in 2004, WorldNet is one of the leading ICT Enterprise Solutions provider in the end-to-end Virtualization and Cloud Computing, for local, regional and multinational companies in the Levant, North Africa, Pakistan and Gulf countries. WorldNet is well-known across the MENA region as a company focusing on Virtualization and Cloud Strategies. It has been acquired by Data Consult on March 15, 2016. Founded in 2012, Exeo was able to quickly position itself as a leading company in IT services, smart solutions and cloud. Exeo allowed its client to successfully work on their digital transformation, turning IT into a true business enabler. 100% vendor independent, Exeo has no commitment to promote any specific technology. Exeo provides innovative and tailored IT solutions that meet the needs of a geographically diverse business community.
  4. 4. © Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 4 Our Driving Force Expertise, Agility, Customer Centric We have over 25 years of experience in Information and Communication Technologies, we are one of a handful of organizations in the Middle East capable of managing multi-vendor, multi-geography and multicultural environments. Our mission is to provide our clients the latest technology advancements adapted to their exact needs. Our team of professionals share the same passion for technology and most importantly for quality service. This expert know-how paired with a continuous desire for innovation has contributed to our success over the years.
  5. 5. © Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 5 A Unique Customer Experience Expertise, Agility, Customer Centric A customer centric approach reflected in a superior customer satisfaction index. A team of: ● Consultants ● Experts ● Data integration specialists ● Engagement managers Offering clients tailored solutions aligned with their business needs. 150 professionals 100+ certified engineers 7 locations 40+ technology partners
  6. 6. © Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 6 Milestones Expanding, Evolving, Progressing
  7. 7. 7 Geographical Reach Our branches are present in 7 countries Lebanon Jordan Syria KSA Iraq Ethiopia UAE
  8. 8. © Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission Areas of Focus Security Customer Experience Hybrid Cloud & Digital Workspace Internet of Things Service Providers Digital Transformation - Public Cloud
  9. 9. Building and operating carrier grade networks: ➔ Optical Transport (SDH, DWDM) ➔ IP NGN & MPLS ➔ SP Wifi ➔ IPv6 ➔ EPC Areas Of Focus Service Providers 9 Service Providers
  10. 10. Building an end to end cyber security shield: ➔ Perimeter Security ➔ Next Generation Firewall ➔ Data Center Security & Micro Segmentation ➔ Content Security ➔ Denial of service protection ➔ Identity Management ➔ Secure Mobility ➔ Security Services: Penetration Testing & Vulnerability Assessment Areas Of Focus Security 10 Security
  11. 11. CustomerExperience The customer experience stack: ➔ KPI Management Portal ➔ CRM & service Management ➔ Workforce Optimization ➔ Speech Analytics ➔ Customer Collaboration ➔ Mobile Collaboration ➔ Video Communication ➔ Collaboration ➔ Recording & Quality Monitoring ➔ Unified Communication Areas Of Focus Customer Experience 11 Customer Experience
  12. 12. Building next generation data centers and automating workload distribution: ➔ The Mobile & Digital Workspace ➔ Software Defined Data Center ➔ Hyperconverged Infrastructure ➔ Private Cloud & Orchestration Areas Of Focus Hybrid Cloud & Digital Workspace 12 Hybrid Cloud & Digital Workspace
  13. 13. Developing Intelligent Business Applications capable of treating streams of data at rest or data in motion ➔ Cloud, fog, or mist computing ➔ End to end integration from the device / sensor, LPWAN, the mediation and to the development of the application Areas Of Focus Internet of Things 13 Internet of Things
  14. 14. Helping customers use digital technology to transform the way they work Services: ➔ Setup Customer Environments in the Cloud ➔ Migration of the Data to the Cloud ➔ Training & Adoption Services ➔ Develop Mobile & Web Business Applications Areas Of Focus Digital Transformation - Public Cloud 14 Digital Transformation - Public Cloud
  15. 15. © Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission ● MANAGED SERVICES ● DATA INTEGRATION ● SYSTEM INTEGRATION 15 Our Services
  16. 16. Managed Services 4 Categories: ➜ Routing & Switching ➜ LAN / WAN / Internet ➜ Network Performance ➜ Links Failure Detection & Remedy ➜ Latency & Jitter Monitoring Network Infrastructure Management 16 Proactive Monitoring (Logs, CPU, Memory, Temperature, FAN, etc.) Moves, Adds & Changes Full Devices Management Reporting and Analytics ➜ Private Cloud ➜ Servers ➜ Storage ➜ End User Devices ➜ SIEM ➜ Vulnerabilities Assessment & Patching ➜ Attacks Mitigation ➜ Penetration Testing ➜ End User Protection ➜ Compliance Automation ➜ Unified Communications ➜ Telepresence as a Service ➜ Contact Center ➜ Conferencing ➜ Voice Scripting System Infrastructure Management Managed Security Services Managed Collaboration Services
  17. 17. 17 Managed Services Engagement Depth MAC MS Proactive ESS AssistReactive Hardware Failures Software Bugs Reactive Support (Level 2-3) Move Devices Add Features Change Config (Level 2-3) Proactive Monitoring Network Performance & KPIs Full Devices Management (Level 1-2-3) Hardware Failures Software Bugs Reactive Support (Level 2-3) Hardware Failures Software Bugs Reactive Support (Level 2-3) Move Devices Add Features Change Config (Level 2-3)
  18. 18. © Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 18 Managed Services How we score For the past 2 years Data Consult maintained a CSAT ratio higher than 95% , which is a testament of the quality service being provided to its clients.
  19. 19. Data Consult Technology Partners Worldnet Tech Partners Exeo Tech Partners
  20. 20. © Copyright 2016 DATACONSULT All rights reserved. No part of this presentation in all its property may be used or reproduced in any form without a written permission 20 Recent Projects & Achievements Data Consult successfully deploys Cisco ACI at Alfa (a leading Telecom provider in Lebanon) & BankMed (one of the top 10 banks in Lebanon). Data Consult has been recognized by Cisco Systems as winners of the "Winner's Circle Competition" for year 2015 for achieving the highest services bookings in the MENA Region. Data Consult has been recognized by Cisco Systems for achieving Cisco Channel Customer Satisfaction Excellence! One of Worldnet state-of-art Workspace Virtualization project in Lebanon was at USEK University where they allowed students to run very Intensive Graphic and engineering applications from anywhere and on any BYOD device. This project was the first of its kind in the academic world outside of the US. Farnek, a leading Swiss facility management company, partnered with Exeo to roll out their TIME Attendance Solution across their offices in the UAE catering for more than 3,500 of their employees. Exeo partnering with Farnek
  21. 21. Thank you dcgroup.com

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