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  2. 2. Presentation Outline Definition Models Timeline of Development Types of e-Commerce Advantages & Disadvantages Future Trends
  3. 3. Introduction: In the emerging global economy, e-commerce has increasingly become a necessary component of business strategy and a strong catalyst for economic development. It has revolutionized relationships within organizations and those between and among organizations and individuals.
  4. 4. Economy relationship:
  5. 5. What is E-Commerce ? • Electronic commerce, commonly known as e-Commerce, consists of the buying and selling of products or services over electronic systems such as the Internet and other computer networks. • In shopping, banking, stocks, airline booking, movie rentals.
  6. 6. What forces are fueling e-commerce? • economic forces • marketing and customer interaction forces • technology
  7. 7. TYPES OF E-COMMERCE • business-to-business (B2B) • business-to-consumer (B2C) • business-to-government (B2G) • consumer-to-consumer (C2C) • mobile commerce (m- commerce).
  8. 8. Business-to-consumer: In which organizations provide information online to customers, who can in turn place orders and make payments via the internet. • It allows customers to make enquiries about products, place orders, pay accounts, and obtain service support via the Internet. • It is the second largest and the earliest form of e-commerce. • Eg.,…
  9. 9. Business-to-government: It is generally defined as commerce between companies and the public sector. i.e for public procurement, licensing procedures, and other government-related operations. Mobile commerce: Commerce through wireless technology such as cellular telephones and PDAs. Japan is seen as a global leader in m- commerce.
  10. 10. Model
  11. 11. MODEL
  12. 12. Timeline 1979-Michael Aldrich invents online shopping 1981- First online B2B transaction (Thomson Holidays) 1989-“Peapod” online grocery shopping 1994- First online bank opens 1995- Ebay and Amazon begin 2000- Dot-com investment bust 2005- Youtube launched 2011- eCommerce& online retail estimated at $197 billion 12% inc. from 2010
  13. 13. Pros v. Cons - Customer Advantages Convenience Endless choices Less hassle Disadvantages Security issues Customer service
  14. 14. Pros v. Cons - Business Advantages Worldwide business No/less advertising costs Easier order process Savings in cost Disadvantages More competition Technology problems
  15. 15. Conclusion E-Commerce… Is continuing to grow, develop and draw more profits. Has clear advantages and disadvantages for customers and businesses E-Commerce is forecasted to grow by 12% in 2011