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Your Customers are Talking To You and About You on Social Media
In this age of social media, you can instantly know what your customers are thinking — because they are talking online. They are also speaking directly to you on your owned social channels. So, how do you make sense of all these conversations and use them to help your business succeed?
NetBase Social Intelligence gives you the metrics you need to monitor and act on activity across the entire social web as well your owned digital channels such as Facebook and
Twitter. You can use NetBase to apply social insights to business problems such as brand analysis, advertising and sponsorship campaigns, competitive analysis, campaign tracking, issue and risk management, and more.
NetBase’s Social Web solutions give you access to hundreds of millions of social media sources across the entire social web – all captured the moment they are published. Tapping into smart analysis from NetBase’s proprietary Natural Language Processing (NLP) engine, you can create dashboards that deliver metrics that really matter to your business. You can know what your customers like or dislike about your campaign so you can adjust strategy, or measure the net sentiment and passion intensity associated with your brand.
Download this Social Intelligence Solution Sheet to find out what makes NetBase Social Intelligence so unique!