Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Case Study - Enabling rapid growth while maintaining unparalleled service

207 views

Published on

One of the nation’s largest healthcare networks and one of New York’s largest private employers.

Published in: Business
  • Login to see the comments

  • Be the first to like this

Case Study - Enabling rapid growth while maintaining unparalleled service

  1. 1. Enabling rapid growth while maintaining unparalleled service CASE STUDY Case-1026 © 2017, Sutherland Global, Inc. All rights reserved.
  2. 2. One of the nation’s largest healthcare networks and one of New York’s largest private employers. ABOUT THE CLIENT Case-1026 © 2017, Sutherland Global, Inc. All rights reserved.
  3. 3. THE CLIENT CHALLENGE The client needed to improve their revenue collections and bolster its footing in an increasingly competitive market. They looked to achieve rapid growth through mergers and acquisitions but worried that a decrease in operational efficiencies may lead to failure. Case-1026 © 2017, Sutherland Global, Inc. All rights reserved.
  4. 4. Case-1026 © 2017, Sutherland Global, Inc. All rights reserved. The Sutherland Transformation Scaled A/R recovery offerings in conjunction with their growth targets Provided onsite staffing where needed Increased support from 10 to 200+ trained personnel
  5. 5. PARTNERSHIP RESULTS + NY healthcare network Case-1026 © 2017, Sutherland Global, Inc. All rights reserved. OF THE CLIENT’S AVAILABLE ACCOUNTS70% OF THEIR MEDICAID A/R RECOVERY BUSINESS, IN ADDITION TO COMMERCIAL AND MEDICAID LINES OF BUSINESS. 100% Sutherland now handles: The client continues to meet aggressive growth targets while maintaining unparalleled standards of service excellence.

×