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Resolving problems, finding solutions - Branislava Milosevic

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Presentation from ECF Europe 2019: https://europe.ecampaigningforum.com
In this interactive workshop you'll have the chance to co-create solutions to the issues that are on your mind. Well start by identifying common challenges. Then, using creative and coaching techniques, you will work in groups or individually to find solutions and individual plans of action. If you’re managing a digital programme or a digital project and you’ve come across an obstacle (a person, a process, a strategy or a budget) you will come out of this session with a boost of confidence and enthused because you’ll know what to do next. And you’ll meet some amazing colleagues who can help you on this journey. There will be post-its, there will be Sharpies, there will be flipcharts, there will be sitting wherever you feel comfortable. Certainly not your usual workshop but no weirdness either, promise! Everyone will be helped to feel welcome.

Published in: Government & Nonprofit
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Resolving problems, finding solutions - Branislava Milosevic

  1. 1. Resolving problems, finding solutions Branislava Milosevic @bubana
  2. 2. ● Almost twenty years working in the charity sector (CAFOD, Save the Children UK, World Animal Protection) ● Focus on digital (transformation) strategy, digital mobilisation, supporter engagement, CRM planning ● Clients include Open Democracy, The Brooke animal charity, Global Witness, Parkinson’s UK, Chatham House, Concern UK, Samaritans ● Ex-board member of Greenpeace ● NCVO trainer, CharityComms mentor ● Qualified executive coach and mentor for digital leads in the sector Hello, I’m Brani! 2
  3. 3. ● Problem solving by focussing on solutions ● You'll work with groups , we'll switch from one task to another very quickly ● You will experience the whole process, you can use it with your colleagues ● Invitation that you let everyone contribute ● Invitation to continue working with each other outside of this session/conference What we’re doing today 3
  4. 4. 5 minutes ● Individually: ○ Think about your work time ○ Write on post-its as things come to your mind, don’t analyse at this stage. Stick on the wall. Top issues 4
  5. 5. What are the unsatisfactory, suboptimal or hurtful situations you’ve experienced at work that occupy your mind right now? Top issues 5
  6. 6. 10 minutes ● All together: ○ Look at the issues on the wall ○ Group them by themes Top issues 6
  7. 7. 10 minutes ● Form groups: ○ Group around the theme that most appeals ○ If only one person is interested in a theme, they can work on their own or chose a theme where a group’s already formed Top issues 7
  8. 8. 10 minutes Come up with a joint scenario in a group ○ Bring in more colour and detail to this vision ○ Don’t consider what you could/should do to get there yet Describe in positive language e.g. ‘My colleague chats to me when they come into the office’ instead of ‘My colleague is not ignoring me anymore’ What would a dream be for you? 8
  9. 9. What would a dream be for you? 9
  10. 10. ● How do you know it’s happening? What would a dream be for you? 10
  11. 11. ● How do you know it’s happening? ● When you are in this dream scenario, what is going on with you? What would a dream be for you? 11
  12. 12. ● How do you know it’s happening? ● When you are in this dream scenario, what is going on with you? ● What is going on with people around you? What would a dream be for you? 12
  13. 13. On a scale from 1–10 where your future perfect is 10, where are you/your team/organisation now? Scaling 13
  14. 14. 15 minutes In groups - discuss ● What would move you one notch up on the scale? Creating solutions 14
  15. 15. 15 minutes In groups - discuss ● What would move you one notch up on the scale? ● Thinking about that, what are you already doing, even a tiny little bit? Creating solutions 15
  16. 16. 15 minutes In groups - discuss ● What would move you one notch up on the scale? ● Thinking about that, what are you already doing, even a tiny little bit? ● What can you do more of in the next two weeks? Creating solutions 16
  17. 17. Scaling 17 Rate your list of actions on a scale from 1–10 where 1 is ‘I’m not going to do this’ and 10 is ’I’m definitely doing this’
  18. 18. What is one main thing you're taking away from this session? Write it down on a post-it Reflect 18

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