het verhaal van het library learning centre & de living campus

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  • FILMPJE MARINA
  • MobilityWorking together of working isolatedcreative – more the same – like a process / unique or predicableIndependent from timeIndependent from placeIn communication – talking or hearingIn knowledge – bringing or collection
  • Is this the behaviour you want – does it fit the vision about work that you have
  • craftsman
  • tutor
  • The person that inspire
  • het verhaal van het library learning centre & de living campus

    1. 1. 1Library Learning Centre - educate – innovate - createTU Delft Libraryas a vital linkLiesbethMantel/headofOpenSpaces11april2013
    2. 2. 2Library Learning Centre - educate – innovate - createfacts & figures (1)Delft University of Technologystudents4 DRI’s> Technical University> 17,300Health, Environment,Infrastructures & Energy< 3000 scientists&Open Courseware iTunes U - MOOCShttp://www.flickr.com/photos/gerardstolk/3977322074
    3. 3. 3Library Learning Centre - educate – innovate - createfacts & figures (2)personnellibrary staff 92 ftesupporting staff 25 ftelocationscentral librarydedicated faculty library Architecture & map roomhttp://www.flickr.com/photos/gerardstolk/5059260567
    4. 4. 4Library Learning Centre - educate – innovate - createfacts & figures (3)collection42 km storage capacity876,000 monographs – 55,000 e-books17,300 journals (95% online)35,500 open access publications28,000 TU Delft photos & videoshttp://www.flickr.com/photos/mgas/5597696678
    5. 5. 5Library Learning Centre - educate – innovate - createtowards a Library Learning CentreTU Delft Library as the vitallink between research andeducation at TU Delft Universityfive years ago our wish was:
    6. 6. 6Library Learning Centre - educate – innovate - createresearch 2007-2008 (1)http://www.flickr.com/photos/gerardstolk/5042183055survey – brainstorm - interviewssmall scale survey in the building (10 students) and on campus (30 students)striking: difference between involvement and student satisfactionwishes: better coffee, seats, power outlets, more scanners & printersinterview colleagues (25)wishes: fun!, Starbucks, 24/7, high tech, the place to be, living room
    7. 7. 7Library Learning Centre - educate – innovate - createresearch 2007-2008 (2)and more.....more interviews with stakeholders, students and staffbrainstorm sessionsdesk researchanalysis of the environmentwebbased visualisationhttp://www.flickr.com/photos/tudelftlibrary/5488703744
    8. 8. 8Library Learning Centre - educate – innovate - createVU MediaExperiencehttp://www.flickr.com/photos/moqub/2115633136
    9. 9. 9Library Learning Centre - educate – innovate - createhogeschool Utrecht - Mediatheekhttp://www.flickr.com/photos/moqub/2115660262
    10. 10. 10Library Learning Centre - educate – innovate - createhttp://www.flickr.com/photos/moqub/2554898587Avans hogeschool - Xplora
    11. 11. 11Library Learning Centre - educate – innovate - createhttp://www.flickr.com/photos/moqub/2555729924Avans hogeschool - Xplora
    12. 12. 12Library Learning Centre - educate – innovate - createambition:question for Alares:support others within TU Delft Library in thedevelopment of an ambition that the Libraryis positioned as an educational and inspiringlearning environment where users like to come and stayhttp://www.flickr.com/photos/spag85/3697750068
    13. 13. 13Library Learning Centre - educate – innovate - createhttp://www.flickr.com/photos/davidking/4493463584education is much group work, faculty offer not enough space –the Library can certainly take a rol in providing group work spacesemployee ICTin the free week the Library is the place to be seen. It has a socialfunction. Some people spend almost all day in the coffee cornerstudent TBMthe TU Delft is a place where the latest technologies are inventedand developed. These developments may very well find a platformin the new LibraryEmployee FMVG
    14. 14. 14Library Learning Centre - educate – innovate - create
    15. 15. 15Library Learning Centre - educate – innovate - create
    16. 16. 16Library Learning Centre - educate – innovate - create
    17. 17. 17Library Learning Centre - educate – innovate - create
    18. 18. 18Library Learning Centre - educate – innovate - create
    19. 19. 19Library Learning Centre - educate – innovate - create7 keywordsflexibleknowledge advisorcutting edgetreasuryindividual studyingattractiveliving room
    20. 20. 20Library Learning Centre - educate – innovate - createindividual studyingkeep the same number of study placesspecial rules during exam weekshttp://www.flickr.com/photos/tudelftlibrary/5164178370
    21. 21. 21Library Learning Centre - educate – innovate - createflexibleorganising events, easy change-over of tables, chairs and otherequipmenteasier to change in the futurehttp://www.flickr.com/photos/moqub/8624520424
    22. 22. 22Library Learning Centre - educate – innovate - createattractivecreate a one-day stay (great coffee)http://www.flickr.com/photos/tudelftlibrary/7608558706reasons for a visit, more than books (workshops, Human Library)exhibitions, lectures, meeting point
    23. 23. 23Library Learning Centre - educate – innovate - create
    24. 24. 24Library Learning Centre - educate – innovate - create
    25. 25. 25Library Learning Centre - educate – innovate - createcutting edgehttp://www.flickr.com/photos/mgas/5597699414experiment - pilotdon’t be afraid to fail
    26. 26. 26Library Learning Centre - educate – innovate - createliving roommeeting pointhttp://www.flickr.com/photos/tudelftlibrary/5526689448lively, sustainable furnitureneutral area for faculties and more diverse
    27. 27. 27Library Learning Centre - educate – innovate - createknowledge advisor1 information deskhttp://www.flickr.com/photos/mgas/5597696414offline and online help (skype, msn – facebook, twitter)AYL about math
    28. 28. 28Library Learning Centre - educate – innovate - createtreasuryreading room in central placehttp://www.flickr.com/photos/tudelftlibrary/7733502852exhibits – mystery object
    29. 29. 29Library Learning Centre - educate – innovate - createNew identity?work together with other libraries, including public librarieslearn to deal with our target groupshttp://www.flickr.com/photos/tudelftlibrary/7733480768connect with local organisations, both at campus and in Delftlast year of project in search for nicheget the outside world in... and bring our world back to the user
    30. 30. 30Library Learning Centre - educate – innovate - createweblog – under construction exhibition – campain: imagine this
    31. 31. 31Library Learning Centre - educate – innovate - createhttp://www.flickr.com/photos/tudelftlibrary/5526664578this experience makes us anexpert in creating comfortable andinspiring study and work spacesstudygive presentationswork togetherrelax
    32. 32. 32Library Learning Centre - educate – innovate - createliving campus:transformingspaces
    33. 33. 33Library Learning Centre - educate – innovate - create
    34. 34. 34Library Learning Centre - educate – innovate - createthe persona’s of the TU Delftscientists – 4 persona’sstudents – 4 persona’ssupporting staff – 8 persona’shttp://www.flickr.com/photos/xesc/5825279570
    35. 35. 35Library Learning Centre - educate – innovate - createstap 1c r i t e r i aProfileer je organisatie opde volgende criteria:• mobiliteit• samenwerken ofgeïsoleerd• creatief of procesmatig• tijdsafhankelijk• zenden of ontvangen• kennis halen of brengenSelecteervertegenwoordigers.BasKrikke,LiesbethMantelenPietvanRosmalen
    36. 36. 36Library Learning Centre - educate – innovate - createstap 2i n t e r v i e wBekijk op basis van detijdsbesteding alle scoresop de criteria.Wat doen ze en vooralwaarom!BasKrikke,LiesbethMantelenPietvanRosmalen
    37. 37. 37Library Learning Centre - educate – innovate - createstap 3h e r o v e r w e g e nMet de visie op werken inhet achterhoofd gaan wenog eens kritisch kijkennaar de scores op decriteria.Is de score ook wat weaan gedrag wensen in decontext van de visie?BasKrikke,LiesbethMantelenPietvanRosmalen
    38. 38. 38Library Learning Centre - educate – innovate - createstap 4v i s u a l i s e r e nBeschrijf de nieuwepersona’s en visualiseer descore op de criteria.Door visualisatie blijft ervoldoende ruimte overvoor individueleherkenning.BasKrikke,LiesbethMantelenPietvanRosmalen
    39. 39. 39Library Learning Centre - educate – innovate - createpersona 1.ik ben verplaatsbaarja, tussen gebouwenik maak mijn productalleenmijn product isaltijd hetzelfdehet proces isvoorspelbaarik maak mijn productmet deadlineszendenontvangt van collega’skennisontvangt de kennis
    40. 40. 40Library Learning Centre - educate – innovate - createpersona 2.ik ben verplaatsbaarnee, ik ben waar het team isik maak mijn productsamenmijn product isaltijd hetzelfdehet proces isvoorspelbaarik maak mijn productmet deadlineszendenontvangt van collega’s en zendt naar teamkennisontvangt de kennis
    41. 41. 41Library Learning Centre - educate – innovate - createpersona 3.ik ben verplaatsbaarneeik maak mijn productalleenmijn product issoms hetzelfde, soms andershet proces isvoorspelbaarik maak mijn productmet beperkingen van fysieke locatiezendennaar klantenkennisontvangt de kennis
    42. 42. 42Library Learning Centre - educate – innovate - create
    43. 43. 43Library Learning Centre - educate – innovate - create
    44. 44. 44Library Learning Centre - educate – innovate - create
    45. 45. 45Library Learning Centre - educate – innovate - create
    46. 46. 46Library Learning Centre - educate – innovate - create
    47. 47. 47Library Learning Centre - educate – innovate - create
    48. 48. 48Library Learning Centre - educate – innovate - create
    49. 49. 49Library Learning Centre - educate – innovate - create
    50. 50. 50Library Learning Centre - educate – innovate - create
    51. 51. 51Library Learning Centre - educate – innovate - createhttp://www.flickr.com/photos/mhall209/2093970057the “Summer tent”all staff are welcomein the Library towork, meet eachother and takeworkshopsworkshops:• straatjutten• stop having meetings• getting things doneaskingstudents whattheir idealstudy space is
    52. 52. 52Library Learning Centre - educate – innovate - createliving campus: 5 areas of focusflexible attractive (in-outside) available & accessiblemeeting point good facilitiesgive peopleownership,allowalternativesdiversityIs it safe?Clean?Intimacy?Anything to do?Daylight?May I, can I?Is it open?Can I get thereeasiliy?Who will Imeet? Is thischill & hip?ICTsanitaryelectricityall ok?
    53. 53. 53Library Learning Centre - educate – innovate - createhttp://www.flickr.com/photos/guido_otero/5058927510Living Campus“camping guide”place to relaxultimate silentstudy spaceprojectroomplace to workwith colleaguesnice chairs andgood coffee
    54. 54. 54Library Learning Centre - educate – innovate - createhttp://www.flickr.com/photos/bobvanvliet/2839050383Living Campusgetting there• cooperation / co-creation with other TU Delft services• working in right order: from strategy to tactics to operations• guided by “social innovation”
    55. 55. 55Library Learning Centre - educate – innovate - createTU Delft Libraryeducate – innovate - createfacebook.com/tudelftlibrarytwitter.com/tudelftlibrary

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