3. Solving Perpetual Challenges
CUSTOMER PROFITABILITY
BUSINESS INTELLIGENCE
RETURN ON MARKETING
STRATEGY EXECUTION
MARKETING SCALABILITY
BUYING PROCESS ACCELERATIONPipeline
Accountability
Knowledge & Process
Flexibility & Discipline
Goals
Alignment
Predictive
Persuasion
Attribution of Contribution
Keep Customers
Drive Company
MARKETING OPERATIONS
SOLUTIONS
PERPETUAL
CHALLENGES
4. The Journey to Maturity
Sustained Marketing Effectiveness
What’s
Possible?
Provable
Repeatability EndurabilityConsistency
Workflow Measurability Efficiency
Where
We’re
Heading
Where
We’re At
Alignment AccountabilityAgility
Predictable Impactful
5. Chief Marketing Officer
Analytics
MO Leader /
Chief of Staff
Performance
Management
Actionable
Insight
Revenue &
Growth
Marketing
Transformation
Marketing
Technology
Budget/PlanCampaigns/Leads
Sales Alignment Governance
Shared ServiceChannel Ops
Benchmarking
VoC
Process
Change
Capabilities
IT Alignment
Data
Metrics & KPIs
Knowledge
Web Ops
CoEInnovation Adoption
Organizing for the Future
Other Direct Reports
(PM, MC, PR, SM, EM, CM)
? ? ? ? ?
6. How to Stay in Touch
Phone/Text: 408-421-2421 (m)
E-mail: gary.katz@renesas.com/gary.katz@mopartners.com
Follow me on Twitter: @garymkatz
Connect with me on LinkedIn: www.linkedin.com/in/garykatz/
Friend me on Facebook: www.facebook.com/garymkatz
Read www.mopartners.com/blog
Join Marketing Operations Partners and Marketing Operations
Future Forum LinkedIn Groups