Experient Canada Core Capabilities


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Summary of core Experient Canada Services

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Experient Canada Core Capabilities

  1. 1. Experient Canada Overview
  2. 2. Who is Experient?
  3. 3. Value Proposition <ul><li>Experient Competitive Differentiators </li></ul><ul><ul><li>100% Event Focused </li></ul></ul><ul><ul><li>Scalability </li></ul></ul><ul><ul><li>Customized Solutions </li></ul></ul><ul><ul><li>Leveraged Purchasing Power </li></ul></ul><ul><ul><li>Technologies, Systems & Process Integration </li></ul></ul><ul><ul><li>Geographic Coverage: Canada & USA Resources </li></ul></ul>We help bring people together to drive their business.
  4. 4. Experient Strategy Vision (Where we are headed) Perfecting the event experience Mission (Why we exist) Helping bring people together to drive business Goals (“What we do”) Be our clients’ and suppliers’ best business partners Deliver distinct event experiences and innovative solutions Protect and grow our base business Expand into new markets Deliver highest quality efficiently Be the thought leader in the event marketplace Values (How we conduct business) LEADERSHIP EXCELLENCE RESPONSIBILITY RESPECT INTEGRITY Be an employer of choice
  5. 5. Background Information <ul><li>Company Founded in 1970 </li></ul><ul><li>500+ Employees </li></ul><ul><ul><li>220 in Event Management </li></ul></ul><ul><ul><li>100+ CMP Designations </li></ul></ul><ul><ul><li>9 North American CVB Housing Bureaus </li></ul></ul><ul><ul><li>20 Advisory Board Members </li></ul></ul><ul><li>2008 Statistics </li></ul><ul><ul><li>3,297 Hotel Contracts </li></ul></ul><ul><ul><li>2.3M Room Nights </li></ul></ul><ul><ul><li>$439M Room Revenue </li></ul></ul>
  6. 6. Sample ‘09 Quarterly Business Review Results <ul><li>98.6 CSAT (Customer Satisfaction) </li></ul><ul><li>47 hotel contracts processed </li></ul><ul><li>128 meetings w/ $2.5M Meeting Spend, w/ $525K Savings </li></ul><ul><li>10.5% room rate savings </li></ul><ul><li>9.7% food & beverage savings </li></ul><ul><li>$675K negotiated cancellation savings </li></ul><ul><li>89% sourcing requests responded to in 1 day </li></ul>
  7. 7. Our Reach
  8. 8. Core Services <ul><li>Strategic Sourcing - much more than Site Selection </li></ul><ul><li>Registration Management </li></ul><ul><li>Social Media Solutions </li></ul><ul><li>Meeting Planning & Logistics </li></ul><ul><li>SMMP </li></ul><ul><li>Attendee Management </li></ul><ul><li>Lead Retrieval Systems </li></ul><ul><li>Session Tracking </li></ul><ul><li>Interactive Show Services </li></ul>
  9. 9. Strategic Sourcing …. Much more than Site Selection <ul><li>Five Key Components: </li></ul><ul><li>Research </li></ul><ul><li>Site Selection </li></ul><ul><li>Site Inspection </li></ul><ul><li>Contract Management </li></ul><ul><li>Post Program Analysis </li></ul>
  10. 10. Sourcing Differentiators <ul><li>More comprehensive </li></ul><ul><li>More hands-on </li></ul><ul><li>More consultative </li></ul><ul><li>You can concentrate on the big strategic picture </li></ul><ul><li>Sourcing revenue can offset other integrated services cost </li></ul>
  11. 11. Meeting Planning & Logistics <ul><li>Extension of your internal team </li></ul><ul><li>100+ CMP designations </li></ul><ul><li>Industry leaders in best practices for: </li></ul><ul><ul><li>pre-planning solutions, </li></ul></ul><ul><ul><li>onsite customer service efficiency and </li></ul></ul><ul><ul><li>post program statistical analysis and financials </li></ul></ul>
  12. 12. <ul><li>Registration Systems </li></ul><ul><li>Designed to meet your needs </li></ul><ul><li>Integrated into existing on-line branding </li></ul><ul><li>Connectivity- onsite, marketing, lead retrieval </li></ul><ul><li>Comprehensive reporting and data analysis tools </li></ul><ul><li>Web enabled with 24/7 access - view, download </li></ul><ul><li>Extensive standard and custom report library </li></ul><ul><li>Real-time, encrypted credit card processing </li></ul>
  13. 13. Housing Services <ul><li>Unified, seamless 1-step process with registration </li></ul><ul><li>Communication with hotels & AAAS </li></ul><ul><li>Monitor contracted room rates </li></ul><ul><li>Evaluate booking patterns </li></ul><ul><li>Attrition & Sold Out Nights Management </li></ul><ul><li>Weekly reports </li></ul>
  14. 14. Attendee / Lead Management <ul><li>Track delegate flow </li></ul><ul><li>Innovative Marketing Techniques </li></ul><ul><li>State of the art equipment </li></ul><ul><li>B ar code, mag stripe or RFID technology </li></ul><ul><li>Track Training CEUs or CECs </li></ul>
  15. 15. Enterprise Meeting Management
  16. 16. Why Select Experient? 100% Event Focus Buying Power Expertise Metrics & Reporting Custom Solution Scalability Canadian Resources Thought Leadership
  17. 17. For more detail or a complimentary contract analysis contact: Morrison MacKenzie National Director of Sales - Canada T- 905-564-9797 C-416-984-3500 [email_address]