Click tale wordpress integration_instructions

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Click tale wordpress integration_instructions

  1. 1. WordPress Integration Instructions – August 2013 – www.ClickTale.com - P a g e | 1 ClickTale WordPress Integration Instructions This is a step-by-step visual guide to integrating the ClickTale Tracking Code into a WordPress website. This is the manual method, which does not require any plugins. Note – This document has been written for WordPress version 3.4.2. The process may look somewhat different in other versions of WordPress. Functionality was tested up to WP version 3.5.2. Table of Contents CLICKTALE WORDPRESS INTEGRATION INSTRUCTIONS........................................................................................................1 STEP 1 – ACCESS YOUR WEBSITE’S ADMINISTRATION DASHBOARD AND OPEN THE “APPEARANCE” MENU.......................................................1 STEP 2 – CLICK THE “EDITOR” MENU OPTION ....................................................................................................................................2 STEP 3 – CLICK THE “HEADER” TEMPLATE FILE (HEADER.PHP) ...............................................................................................................2 STEP 4 – COPY THE TOP PART OF YOUR CLICKTALE ACCOUNT’S TRACKING CODE........................................................................................3 STEP 5 – PASTE THE TOP PART OF THE TRACKING CODE BELOW THE <BODY> TAG IN THE HEADER FILE..........................................................3 STEP 6 – CLICK THE “UPDATE FILE” BUTTON TO SAVE THE HEADER FILE...................................................................................................4 STEP 7 – CLICK THE “FOOTER” TEMPLATE FILE (FOOTER.PHP)................................................................................................................4 STEP 8 – COPY THE BOTTOM PART OF YOUR CLICKTALE ACCOUNT’S TRACKING CODE .................................................................................5 STEP 9 – PASTE THE BOTTOM PART OF THE TRACKING CODE ABOVE THE </BODY> TAG IN THE FOOTER FILE ..................................................5 STEP 10 – CLICK THE “UPDATE FILE” BUTTON (ABOVE) TO SAVE THE FOOTER FILE.....................................................................................5 Step 1 – Access your website’s administration dashboard and open the “Appearance” menu.
  2. 2. WordPress Integration Instructions – August 2013 – www.ClickTale.com - P a g e | 2 Step 2 – Click the “Editor” menu option. Step 3 – Click the “Header” template file (header.php).
  3. 3. WordPress Integration Instructions – August 2013 – www.ClickTale.com - P a g e | 3 Step 4 – Copy the top part of your ClickTale account’s tracking code. Note: The images show ClickTale code type Balkan. The process is the same for code type Atlas. Step 5 – Paste the top part of the tracking code below the <BODY> tag in the header file.
  4. 4. WordPress Integration Instructions – August 2013 – www.ClickTale.com - P a g e | 4 Step 6 – Click the “Update File” button to save the header file. Step 7 – Click the “Footer” template file (footer.php).
  5. 5. WordPress Integration Instructions – August 2013 – www.ClickTale.com - P a g e | 5 Step 8 – Copy the bottom part of your ClickTale account’s tracking code. Step 9 – Paste the bottom part of the tracking code above the </BODY> tag in the footer file. Step 10 – Click the “Update File” button (above) to save the footer file. Repeat these steps for every template used on your WordPress site. Your site should now be sending recordings to your ClickTale account. Check that recordings are added. Thank you! Have a useful experience with ClickTale.

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