Getting started with Mobile Learning in your organization


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Getting started with Mobile Learning in your organization

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  • With advances in web technology, mobile devices and wireless networks, mobile connection is not just a trend anymore and instead has become a standard ubiquitous platform. People demand anytime, anywhere access to communication, information, learning and performance support. Learning Management System (LMS) vendors are quickly adapting to meet mobile requirements, but these solutions may be costly and viewed as a low priority in this rough economic landscape. What can your organization do in the meantime to deliver practical information to a scattered employee base and begin measuring value and build a business case for mobile learning? With an obvious business need to deliver timely learning content and performance support, we will show how you how you can rapidly develop and deploy a low cost way of delivering supplemental mobile learning to be delivered to employees’ mobile devices.
  • Learning used to look like this…..
  • Corporate training used to look like this….
  • [Top 10]So in conclusion we have put the following ‘Top 10’ to help describe the features and benefits that we will get from the ELITE project –  (Rarely do you have time to go through each of these points in detail but below are some of the key points for each – you can pick the ones to refer to depending on the audience, time, etc. ) Hosted web-service solution - lower technical costs for client, automatic updates. Desktop Learning Widget - simple interface to all learning content, available at all times. Similar to Google Desktop or Search bar. Personalised learning experience - Context is King! - Learning content appropriate to the the task they are working on and the device they have in their hand. Digital Rights Management = Identity Authentication + Encryption - More flexible purchase options including rental, pay-per-view, etc. Peer-to-Peer content distribution - lower cost for delivery of rich media content (Skype is free due to the low costs of Peer-to-Peer communication)Multi-platform delivery - related to Context, system will intelligently synch content to devices and keep track of user activity. Creation of communities of practice using Social Networking - Better connectivity to co-workers/friends etc, “a problem shared is a problem halved!”Incorporating informal learning into formal learning process - Better able to track and review informal learning. Statistics state that up to 80% of all workplace learning takes place informally but it is difficult to track and review. Real-time ‘Coach’ view / Dashboard - Online monitoring plus communication tools will enable coach/mentor to have a real time view of formal and informal learning activities. Transferable Profiles - User will be able to move their education and training records from one system to another throughout their education and career.
  • Most of us would agree that today’s training or learning strategy is based on more of a learning 2.0 mindset. We are not going to dive to deep into this in this session but we would like to show you how mobile learning is a perfect tool for a learning 2.0 strategy
  • For me one of the key differences between 1.0 and 2.0 is the realization that learning is not a single event.
  • Ok now here is where we are at how is add mobile learning going to help me reach my learner and support my learning 2.0 strategy
  • "Mobile phones are the future of computing, and they are ideally suited for accessing Web services....(The mobile phone will be:)-the device most likely to subsume the PC's computing and informational dominance-the most functional and accessible device for conducting Web search-the natural gateway to Web 2.0 platform applications and services"--E-Week, October 2008 (link)
  • Here is a profile taken slightly out of context and borrowed from an excellent article I read to make a point about today's learner. This is from an article called “Are You Ready for Mobile Learning?”By Joseph Rene Corbeil and Maria Elena Valdes-CorbeilREAD OUT LOUDJason, a 19-year-old college freshman, woke up early Friday morning to download this week's U.S. History podcast to his iPod. As he got into his car for the one-hour commute to campus, he put in his earbuds and began to listen to his professor's test review session. The lecture ended as he entered the student parking lot.Before exiting the car, Jason received a text message on his phone from Paula, his study partner. She had some questions and wanted to meet up with him in the library before the test. He pulled out his laptop and backpack before locking the car door. By the time he reached the library, Paula was already connected and online at her favorite table. She was busily transferring the professor's lecture notes from the course Web site to her pen drive. "What's the answer to question number three?" she asked as Jason sat down."I don't know," he answered; "Why don't you Google it to find out?""I've got a better idea," she responded. "Why don't you IM the professor? He's online right now."Professor Davis was on his way back to his office from Media Services when a familiar chime let him know that someone was IMing him. He pulled out his phone and read the message...he then typed the response, "Call me." Ten seconds later, his cell phone rang."Hello?""Hi, Dr. Davis. Jason and I are in the library and we are having a hard time answering question number three.""Are you in front of your computer?" Dr. Davis asked."Yes, we are.""Go to this week's lecture notes and review the section on Western Expansion. You'll find what you are looking for there.""Thanks a lot," Paula answered. "We'll see you in class.”
  • That was a look at a typical collage student situation… once they graduate where do they go
  • Ok we know who they are and where we are at. Ok before we answer that lets make sure we are all on the same page as far as learning or training basic strategies
  • Mobile learning offers AccessibilityNot all of our learners are sitting at a desk or in one place all of the time.Mobile phones have the ability you to be with you at all timesReview at time when works best for learner   Availability Just in time – information at you finger tips When I have the time Adaptability Options for content types Another way to extending the learning opportunity Training or learning should not be about one point of impact. We are always looking for ways to re-enforce what we are learning or keep information top of mind. 
  • This tools are available on most mobile devices. I would venture to say that you are currently using these tools on your desktop PC Instant messaging Out to learner Reminders of training Tips and tricks  From Learner back to corporate Poling or voting Contest or quiz Email Search Internet browsing Phone 
  • Earlier we established that the mobile phone is the new computerWhat makes a computer productive is its applications. There are a lot of applications available today that are an effective part of a training strategy
  • In this case, the red dot can represent an event or concept.
  • Story……Pocket card interactiveMy touch championUsed mobile device to capture
  • Engaging learnerApply knowledgeTeam Share Identifying
  • Involvement = Engagement Ownership
  • Public Domain
  • Getting started with Mobile Learning in your organization

    1. 1. Jeff Tillett<br /><br />@mojotillett<br />
    2. 2. Mobile Learning<br />Finally learning that can keep up with me…AND…JUST IN TIME! <br />
    3. 3. Outline<br /><ul><li>Why Mobile Learning?
    4. 4. What is Mobile Learning?
    5. 5. How does mobile fit in to what I am doing now
    6. 6. Costs, Do I have to spend a lot of money to get going
    7. 7. What to consider when delivering mobile content.
    8. 8. How to develop low cost mobile learning content.</li></li></ul><li>Why Mobile Learning?<br />
    9. 9.
    10. 10.
    11. 11. Training<br />Learning<br />Performance Support<br />Just in time learning<br />Formal Training Delivery<br />Learner<br />Learner<br />
    12. 12. Learning 2.0<br />Structured Learning<br />Informal Learning<br /><ul><li> WBT, ILT, Virtual Class
    13. 13. Top-Down, Push
    14. 14. Centralized Content
    15. 15. Taxonomies
    16. 16. Company Experts
    17. 17. Scheduled and Planned
    18. 18. Localized Search
    19. 19. Blogs, Wikis, Forums
    20. 20. Self-Service, Pull
    21. 21. User-Generated Content
    22. 22. Tags
    23. 23. Community Experts
    24. 24. Real-Time, On-Demand
    25. 25. Google-Like Search</li></li></ul><li>TrainingLearning<br />Informal<br />Social (Tribal)Mobile<br />Learning 2.0<br />
    26. 26. Learning<br />
    27. 27. You Are Here!<br />
    28. 28. Tools for learning 2.0The New Computer<br />
    29. 29. A few statistics to consider…<br />
    30. 30. "There are over one billion people in emerging markets who will never access the Internet using a PC.”<br />-- Adobe CEO ShantanuNarayen, on stage at CTIA, September 2008<br /> <br />
    31. 31. "Most new internet users will be in developing countries and will use mobile phones."<br />--The Economist, <br />September 2008<br />
    32. 32. Are You Ready for Mobile Learning?<br />
    33. 33. Today’s Student is Mobile<br />
    34. 34. Are you ready for your new audience?<br />
    35. 35. Your New Audience?<br />Meet Lisa<br />21 yrs old (millennial)<br />Friends - Social Networks<br />School – Blogs, wikis<br />Her office – Mobile device<br />…just graduated.<br />Lisa is now looking for a job perhaps at your company<br />80 Million Millennials<br />First Generation raised on Intranet<br />Born between 1976 and late as 2000<br />
    36. 36. How do we reach them?<br />
    37. 37. Mobile learning offers <br />Accessibility<br />Availability<br />Adaptability<br />
    38. 38. Got tools?<br />Basic features<br />Instant messaging<br />Email<br />Internet browsing<br />Search<br />Phone<br />
    39. 39. Applications<br />
    40. 40. Harnessing Citizen Journalism<br />
    41. 41. How did T-Mobile do it?<br />
    42. 42. Getting Started<br /><ul><li>Proof of Concept Pilots
    43. 43. Enterprise-wide Solution Vendor Demos</li></ul>Chalk (RIM) // only for Blackberry<br />OnPoint// 10 person pilot on personal devices. (Blackberry and Windows…promising Android this month)<br />Develop Mobile Strategy<br />Training (internal) Focus on Top Web-enabled Devices<br />Communication (internal, external)<br />
    44. 44. Mobile Learning Examples<br />
    45. 45. Mobile Pocket Card #1 (MPC)Retail Compensation Reference <br />Accessible from LMS WBT and Sales Training portal<br />Features:<br /><ul><li> Vertical scrolling content
    46. 46. Single image sized for mobile</li></li></ul><li>Mobile Pocket Card #2 (MPC)<br /><ul><li> Web-like navigational reference card.
    47. 47. Accessible during training program.
    48. 48. Javascript form forwards to phone number</li></ul>Authoring Tool:<br /><ul><li> Adobe Fireworks
    49. 49. HTML
    50. 50. Javascript form</li></li></ul><li>Mobile Pocket Card #3 (MPC) Retail Thinking Lifetime Customer Reference<br />Accessible on SOLD<br />Features:<br /><ul><li> Web-like navigational buttons.
    51. 51. Strong visuals and images.
    52. 52. MP3 (audio) files </li></li></ul><li>Mobile Pocket Card #4 (MPC)Nokia / T-Mobile Game Reminder<br />Emailed to Retail Pilot Group<br />Features:<br /><ul><li> Repurposed from vendor content
    53. 53. Web-like navigational buttons.
    54. 54. Strong visuals and images.</li></li></ul><li>OEM Learning Apps<br />EASY T0 – SET UP MOTOBLUR<br />ACCOUNTS<br />ENLARGE<br />WATCH THE EASY TO VIDEO<br />HOME<br />NEXT SESSION<br />
    55. 55. Web Based delivery <br />Better web experience <br />SharePoint / enterprise tools<br />YouTube and other video streaming services<br />LMS integration<br />short codes & barcode scanning<br />
    56. 56. Mobile Video and Web<br />Push to devices<br />Engaging and fun content <br />Tips and app spotlights<br />Pull from device (potentially)<br />Community contests<br />User testimonies<br />
    57. 57. Uncover the Hidden Talent<br />User Generated Mobile Content<br />Traditional Learning<br />Innovative Learning<br />One Way (Push)<br />Two Way (Sharing)<br />
    58. 58. The Big Picture<br /><br />
    59. 59. UGC Moving Parts<br />People (Learners drive)<br />User contest around best practices<br />Event or Interview<br />Testimony<br />Feedback<br />Way to capture the video<br />Way to deliver the video<br />Video Library on your intranet (download or stream)<br />Push to mobile devices<br />Feedback mechanism<br />
    60. 60. Build a Energized Community<br />
    61. 61. Things to consider<br />What needs to be mobile and why?<br />What value will it add to the user?<br />Strip away anything that doesn’t support these goals.<br />Test early, test often!<br />
    62. 62. Resources & Links <br />The Mobile Learning Edge – Gary Woodill, ED.D.<br />Mobile Learning - Clark Quinn<br /><br /><br />People to follow<br />Clark Quinn<br />Gary Woodill, ED.D.<br />Jay Cross<br />Judy Brown<br />David Metclaf<br />TomiAhonen<br />
    63. 63. Jeff Tillett<br /><br />@mojotillett<br />