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Motivation & job satisfaction


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Motivation & job satisfaction

  2. 2. MOTIVATION FacilitatorEmmanuel Emeh
  3. 3. MOTIVATION Content- Characteristics Of Effective Team Members- Motivation: Definition- Theories And Proponents In The Study Of Motivation And Job Satisfaction- Herzberg And Maslow’s Research Findings- The Motivation Circle- Passion Revisited- Job Satisfaction- Whole Brain Thinking- Mentorship Model- Q&A
  4. 4. MOTIVATION Characteristics of effective team members• Team members – Individual commitment – Co-operation and support – Sense of purpose and urgency – Address disagreements constructively – Willing to contribute specialist skills – Ability to gain respect & enhance group’s reputation – Wants the team to achieve its goals - Effective teams need Effective Team Members
  5. 5. MOTIVATION The challengeHow do you stimulate team members to give their very best at every given time?
  7. 7. MOTIVATION Motivation is……The overall subject of what drives us
  8. 8. MOTIVATION Class Exercise : Identify their MotivationsAdam and Eve: Disobeyed GodCain: Killed AbelResidents of Babel: Built first high-riseAbraham: followed without questioningJacob: Longest ApprenticeJoseph: Righteous even in a lawless landMoses: Mission MindsetSamson: Romance with the EnemyPaul of Tarsus: Suffered for the Gospel keeperSaul: The Kingdom is mine MentalityDavid: The weeping King
  9. 9. MOTIVATIONInteractive Session Share with theclass about timeswhen you had felt good/bad about your Job
  10. 10. MOTIVATIONOverview of Theories andProponents in the study of Motivation & Job Satisfaction
  11. 11. MOTIVATIONTop Nine Theories on Motivation
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  19. 19. MOTIVATION Our FocusHerzberg and Maslow Research findings
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  22. 22. MOTIVATION Intrinsic & Extrinsic FactorsIn-trin-sicInward , inwardly < intra- , within1 belonging to the real nature of a thing; not dependent onexternal circumstances; essential; inherent2 located within, or exclusively of, a partEx-trin-sicFrom without, outer, without1 Not really belonging to the thing with which it is connected; notinherent2 Being, coming, or acting from the outside;Extrinsic refers to that which, coming from outside a thing, is notinherent in its real nature [ the extrinsic advantages of wealth]
  23. 23. MOTIVATION 4 Kinds of Motivation: Why we do the things we do POSITIVE Motivation towards a goal Someone wants you to do it INTRINSIC You want to do it “Write this retort and “I really want to writeEXTRINSIC you get a bonus” this report!” “Write this retort or “I really don’t want you get fired!” to write this report!” NAGATIVE Motivation away from something
  24. 24. MOTIVATION Introduction to The Hygiene TheoryDescription• We have basic needs (hygiene needs) which, when not met, cause us to be dissatisfied. Meeting these needs does not make us satisfied - it merely prevents us from becoming dissatisfied.• The hygiene word is deliberately medical as it is an analogy of the need to do something that is necessary, but which does contribute towards making the patient well (it only stops them getting sick).
  25. 25. MOTIVATION There is a separate set of needswhich, when resolved, do make us satisfied.These are called Motivators
  26. 26. The ResearchIn these studies employees whereasked what pleased and displeasedthem about their work.Herzberg found that the factorscausing job satisfaction (andpresumably motivation) weredifferent from those causing jobdissatisfaction.
  27. 27. He developed the motivation-hygiene theory to explain theseresults.He called the satisfiers motivatorsand the dissatisfiers hygienefactors, using the term "hygiene" inthe sense that they are consideredmaintenance factors that arenecessary to avoid dissatisfaction butthat by themselves do not providesatisfaction.
  28. 28. MOTIVATION The Research 2• People were asked about times when they had felt good about their work. It was discovered that the key determinants of job satisfaction were Achievement, Recognition, Work itself, Responsibility and Advancement.• We also found that key dissatisfies were Company policy and administration, Supervision, Salary, Interpersonal relationships and Working conditions.
  29. 29. MOTIVATIONHierarchy of Needs: Motivators and Hygiene Theory Five needs system which account for most of our Behavior Self- Actualization Pursue Inner Talent Creativity. Fulfillment Self – Esteem / Ego Status Motivators Achievement. Mastery. Recognition. respect Belonging. Love Friends. Family. Spouse. lover Safety Hygiene Factors Security. Stability. Freedom from Fear (Dissatisfiers) Basic (physiological) Food. Water. Shelter. warmth
  30. 30. MOTIVATION The Observation If the company resolved the “DISSATISFIERS”,they would not create SATISFACTION.
  31. 31. MOTIVATIONIt is not Physical Strength
  32. 32. MOTIVATION Example 1• You need to be paid on time each month so you can pay your bills.• If you are not paid on time, you get really unhappy.• But when you get paid on time, you hardly notice it.• Question: What factor is your salary?
  33. 33. MOTIVATION Example 2•On the other hand, when your supervisorgives you a pat on the back, you feelgood.•You dont expect this every day and dontespecially miss not having praise all of thetime.•Question: What factor is the pat on theback?
  34. 34. MOTIVATIONUsing it Interactive Session• Give examples and differentiate between hygiene needs and motivator needs.• Ensure you address motivator needs when getting someone to do something.• Attacking hygiene needs may be effective when trying to stop them doing something.Defending• Beware of the person giving you what you really need. Ask Whats in it for them?• Discuss the above statementAgain we ask:• What is your Motivation?
  35. 35. MOTIVATION Top Factors Affecting Job Attitudes Leading to Dissatisfaction Leading to Satisfaction •Company policy • Achievement •Supervision • Recognition •Relationship w/Boss • Work itself •Work conditions • Responsibility •Salary • Advancement •Relationship • Growth w/Peers The theory argues that the opposite of satisfaction is notdissatisfaction, but rather, no satisfaction. Similarly, the opposite of dissatisfaction is no dissatisfaction.
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  37. 37. MOTIVATION The motivation cycle…  Motivated teams  Involvement starts perform well and when a group of work hard to achieve 1. individuals come 5. together to share a objectives, deliver Motivation Involvement and develop common objective 4. Recognition 2. Commitment  Recognition of that  Commitment begins success brings 3. when the team starts to about motivation Success give priority to the achievement of the  Commitment and objectives achieving the objectives brings positive result…points the way to developing high performance teams. WHERE ARE YOU OR THINK YOU ARE IN THIS CIRCLE?
  38. 38. MOTIVATIONClass Exercise: What do you do best?
  39. 39. MOTIVATION Flashback on Ilorin’s Class Exercise Passion – If people around you can’tfeel it, then you probably don’t have it.
  40. 40. MOTIVATION What are you Passionate about? ‘I have no special talents. I am onlypassionately curious.’ - Albert Einstein Passion
  41. 41. MOTIVATIONAwards, Recognitions and Job Satisfaction
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  43. 43. MOTIVATION Whole Brain Thinking RIGHT LEFT EMOTIONAL LOGICAL Pictures Words Wholes Parts Relationships Specifics Synthesis AnalysisSimultaneous thinking Sequential thinking Tire free Tire bound CHARACTER COMPETENCE
  44. 44. MOTIVATION RIGHT, LEFT AND WHOLE BRAIN THINKINGUsing Brain Biology To Balance Your Recognition Strategy
  45. 45. MOTIVATION Avoiding “Left Brain” Thinking•Research has shown that cash, gift certificates and lifestyleitems are ineffective recognition vehicles. Biologically, theydon’t work.•If that is the case, why is it they will be the most oftenmentioned items when employees are asked “What wouldyou like to receive for recognition”?•The answer lies in Maslow’s research. Maslow showed thathumans are driven by unfilled needs, not by unfilled wants.There is a difference in the two.• Wants - Transient desires that provide only short-termgratification and temporary behavior change when filled.• Needs - Deep desires that provide long-term fulfillment andpermanent attitude change when filled.
  46. 46. MOTIVATION Examples of conflicting wants and needs in our own lives1. A 16 yr old boy inherits N300,000 from his grandmother.He wants to buy a car with it. What he needs to do is save itfor his education.2. I inherit N300,000 and love to fish. What I want is a boat.What I need to do is save it for retirement.3. A 6yr old is given N100 in a grocery store. She wants tobuy sweets. What she needs is more nutritious food, suchas an apple.•Employees may “want” cash, gift certificates or householdgoods if surveyed, but research shows they are poorvehicles for recognition.
  47. 47. We all need help in our Motivation to give more
  48. 48. MOTIVATION Get and use Energy/Power WordsGet A Boost!
  49. 49. MOTIVATION“If You Aren’t Fired With Enthusiasm, You Will Be Fired With Enthusiasm”
  50. 50. MOTIVATION Motivation is a Journey, not a Destination• Everything begins with a thought…• What you think determines who you are…• Who you are determines what you do…• What you do often, becomes a habit…• Habits determine your lifestyle…• Lifestyle determines your destiny…• Your destiny determines your legacy.
  51. 51. MOTIVATIONThe Result...Job Satisfaction!