Efficient Assistant

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Qualitative Executive skills

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Efficient Assistant

  1. 1. Executive Assistant’s KRAs Dr.Raj Mohan http://www.man2succeed.org
  2. 2. Positive Personality -1 Learn your job Acquire relevant skills Be observant Do your job Do a little more Show the capacity to take responsibility
  3. 3. Positive Personality -2 Be tactful and polite Improve yourself everyday Improve your liking towards your job Set out to please your boss Use spare time wisely Seize the opportunity
  4. 4. BE’s of a BEE -1 Be ALERT – Look for opportunities to express yourself Be SINCERE – Worship your work Be POSITIVE – Know where you want to go – Plan to that extent Be SYSTEMATIC – Take one step at a time, but keep going steadily
  5. 5. BE’s of a BEE -2 Be CONFIDENT – Believe yourself and what all you do Be PERSISTENT – Know that your goal may just be at the next step Be A STUDENT – Knowledge is power Be TEMPERATE – Avoid anything in excess, which may spoil you
  6. 6. BE’s of a BEE -3 Be GENEROUS – Let your fine thought be “The other Men” Be CHEERFUL – Even in “Hot Water” be like a kettle and sing BE YOURSELF – Bring out the best in you.
  7. 7. BEEs Avoid POLITICS GOSSIPS BACK BITING
  8. 8. Qualities of an Assistant Involvement and Dedication Punctuality Sincerity Cleanliness Confidence Maintaining Secrecy Friendly approach – politeness Patience and tolerance Creative thinking Sense of social responsibility
  9. 9. Above Board….. tips Analyse your boss and act accordingly Be conversant with office procedures, rules and regulations Improve record keeping, office systems to suit your office requirements
  10. 10. Above Board….. tips Submit suggestions to boss for discharging his duties better but do not insist on implementation right away Relieve executive stress Ensure presentable appearance of office
  11. 11. Above Board….. tips Dress smartly but properly and be cheerful Not only control your own emotions, but help boss in controlling his emotions Be punctual
  12. 12. Communication commandments 1. Be sure of what you wish to communicate and why? 2. Be clear in the use of language 3. Watch how much you communicate 4. Use adequate medium 5. Provide the right climate
  13. 13. 6. Listen attentively 7. Watch out for unintentional communications 8. Remember that communication is a two way process 9. Be sure your actions do not contradict your communication 10.Avoid short communication
  14. 14. “A person who has a cat by the tail knows a whole lot more about cats than someone who has just read about them” - Mark Twain

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