System of web-based technologies that provide rapid and agile collaboration, information sharing, and integration capabilities for the extended enterprise. Web 2.0 or social medial for business. – My focus Defense AcquisitionNew technologies are coming online that allow us to do things we weren’t able to do before things like Collective intelligence – Using technology to bring people together along with their knowledge, opinions, and ideas.
DoD needs to once again harness the power of Internet technologies to develop and field the next generation of defense systems
Enterprise 2.0 is using these collaborative tools within and across organizations.
Competing budgets, programs, and bureaucrats.
This was four years ago. . . Has the Acquisition Community joined the Information Age yet?
DoD has made progress embracing Web 2.0 – Mostly external focused – Recruiting and Public Affairs.
More oversight, More documents, more reviews, more reports, more metrics = more bureaucracyEnterprise 2.0, if implemented properly, gets the right information to the right people, quickly and effectively
How many of you have used a wiki other than Wikipedia?
Studies shows it’s more accurate than Encyclopedia BritannicaHow many have visited the Wikipedia page for their program? How accurate? How clear relative to your other products/docs/briefs?Would you consider updating your program’s Wikipedia page?
Uses MediaWiki, the same software as WikipediaThe DOD fails to connect the dots all the time in Defense Acquisition.CIA and NGA, have developed training programs to provide time to integrate social software tools into analysts' daily work habits. The courses stress immersion in the tools and instructors encourage participants to work on a specific project in Intellipedia. The courses also expose participants to social media technologies on the Internet.State Dept has Diplopedia also using MediaWiki
ACQuipedia managed by John Hickok at DAU. ACQuipediawas created, updated and maintained collaboratively by DAU SMEs within the five business field areas. In the future community members may be invited to participate in the upkeep and currency of articles. User accounts in ACC will have rights to suggest contributions to ACQuipedia articles. Those suggestions require editor review and approval before the contribution is added.DoDTechipedia Launched Oct 08 by USD(AT&L), DDR&E, ASD/NII, and DITCTo promote a collaborative culture, DoDTechipedia also supports blogging, with threads categorized under each of the original Technology Areas. Blogs are intended to be the center for informal information sharing between users. Not only can users share thoughts, but they can also meet others with similar interests developing networks within the community. DoDTechipedia blogs are controlled by blog owners who provide regular postings. While any user can comment on a blog entry, only the blog owner can post an entry. DoDTechipedia is always looking for additional blog owners.
Capture all the program knowledge in a single location and update regularly.
Emails may be easy, universal, and good for private communication, but the are only point-to-point, not searchable, silos of knowledge, and a significant % is of no value. Using a network drive may limit access to all intended users and doesn’t allow effective version control.
IBM http://www.ibm.com/blogs/zz/en/JNJ http://jnjbtw.com/Sun CEO Jonathan Schwartz http://blogs.sun.com/jonathan/67 Corporate Blogs http://www.debbieweil.com/blog/list-of-67-big-brand-corporate-blogs/
Inform public of latest news, policies, upcoming events. . . Check periodically or subscribe to receive updates
Contributors from across OSD staff (and the Services and Agencies). You all are testifying on the Hill, speaking at conferences like this one, but how well are you communicating to the full acquisition community?
Maintain a chronological diary of major program events. Keep the entire community informed, facilitate discussion, and provide searchable historical records for easy reference.
Keith Teare is a Silicon Valley tech CEO who started or co-founded many startups, two of which achieved billion dollar valuations, EasyNet, one of Europe’s first ISPs founded in the UK in 1994 and RealNames founded in Palo Alto in 1998 to create a multi-lingual naming system for Domain Name Servers (DNS).
There’s also Yammer, a microblog for a company or organization – Hosted on Yammer’s secure site, not your company’s servers.
Bill Gates joined Twitter a few months ago and has over 650,000 followersIn May 2009, NASA Astronaut Mike Massimino used Twitter to send updates, the first time Twitter was used by anastronautin space
You can follow established lists like @PeteModi/DoD to view dozens of Twitter users posts with a single click
Any interested stakeholder in the acquisition or DoD community could follow a program. Online community could see trending topics and learn of latest news fast!
PEOs demanding their approval before reports are sent up the chain need to rethink status reporting. Gen Cartwright, VCJCS is an active blogger and demands those with the answers respond directly to his blog and not waste time going through their chain of command
#16 on Alexa rankings for US.LinkedIn: Average age of user is 41 with a household income of $110K. 80% college grads, 6.5% are EVP/SVP/VP, 12 million unique visitors in Jun 09.GovLoop – 23,000 federal and state employees.LinkedIn brings the separation gap from 6° to 2°. Like other social networking sites, LinkedIn allows you to connect with people you know. However, it has one distinct benefit—it also allows you to see the degree of separation between you and others with whom you are not yet connected. This allows you to discover who your connections are connected with, and many times they’re just the people you need to know! LinkedIn is primarily for corporate professionals. Sites like Facebook mainly cater to people looking to have fun, post pictures, take quizzes, etc. After all, the site was created by college kids for enjoyment purposes. Most people do not use Facebook as a business tool, and most members aren’t on there to network or build their brand. However, LinkedIn was created for business professionals. Almost everyone on LinkedIn is a member of the white-collar business world, which not only helps you to reach a large audience, it helps you to reach your target audience. LinkedIn can lead to quality introductions. When you are trying to land a big account or grow your business, sometimes all it takes is an introduction to the right person. LinkedIn addresses this very need. It has a unique tool that allows you to ask people you are connected with to connect you with people they know in a professional way. A quality introduction like this is a great way to get your foot in the door and gives you more credibility than a cold call would. LinkedIn can help you reconnect with alumni and colleagues. LinkedIn has an extensive and comprehensive search engine that will allow you to locate and reconnect with past colleagues and peers. Who knows what company your old roommate from college works for, or what quality connections your long-lost coworker can offer you? These old relationships can be revived with LinkedIn, helping you to network and build your brand. LinkedIn is a professional site. Because it was designed specifically for the business professional, LinkedIn users follow good business manners. Unlike the other social networking sites, you won’t have to weed your way through party pictures and drunken status updates in order to reach your target audience.
Director of National IntelligenceJoint Worldwide Intelligence Communications SystemAnalysts have access to all components of the Intelligence CommunityGreat situational awareness across DoD and IC Agencies
You can also integrate RSS into MS Outlook or Internet Explorer.
Leveraging the mass collaboration enabled by Web 2.0 technologies to achieve business goals.
Who Wants to Be A Millionaire?Instead of giving your resident expert a project or issue to work, tap a larger crowd of people
Netflix Prize, is an ongoing open competition for the best collaborative filtering algorithm that predicts user ratings for films, based on previous ratings. The competition is held by Netflix, an online DVD-rental service, and is opened for anyone (with some exceptions). The grand prize of $1,000,000 is reserved for the entry which best shows Netflix's own algorithm for predicting ratings by 10%. Netflix provided a training data set of over 100 million ratings that more than 480,000 users gave to nearly 18,000 movies, which is one of the largest real real-life data sets available for research. The related forum maintained by Netflix has seen lively discussions and contributed a lot to the success of this competition. InnoCentive, started in 2001, crowdsourcesresearch and development for biomedical and pharmaceutical companies, among other companies in other industries. InnoCentive provides connection and relationship management services between "Seekers" and "Solvers." Seekers are the companies searching for solutions to critical challenges. Solvers are the 185,000 registered members of the InnoCentive crowd who volunteer their solutions to the Seekers. Anyone with interest and Internet access can become an InnoCentive Solver. Solvers whose solutions are selected by the Seekers are compensated for their ideas by InnoCentive, which acts as broker of the process.
The ACC describes the broad capabilities the Army will require to apply finite resources to overcome adaptive adversaries in an era of complexity and uncertainty. The concept puts into operational terms Army Chief of Staff Gen. George Casey's vision of balancing the Army to win today's wars while describing how the future Army will fight.McMaster furnished the draft to the Small Wars Journal to generate awareness and encourage dialogue through its discussion board. This is the first time TRADOC has "crowdsourced" a document, and more than 100 comments were posted in response to the draft ACC.Along with this non-traditional method, McMaster has also sought input from Army fellows, joint and international partners, educators and experts in the field, not just from leaders within TRADOC.
Submit ideas and get a DoD response within 30 daysTap expertise outside the normal defense industryFaster than FAR process!Uses Other Transactions Authority (OTA) contracts to minimize admin burden
Modeled after Daren Brabham’s Crowdsourcing Process.We do this with RFIs, but limited.
Overcome traditional silos and operate as a seamless global organization.
Google Reader/Alert – Customize news via RSSLinkedIn – Setup an account, build your networkTwitter – Follow people, organizations, newsGoogle Docs – Develop a document with others