The document discusses SAGE Journals Online's focus on user-centered design and their next generation online product. SAGE organizes by global market segment and has a dedicated development and support team. They also conduct in-house research and consult advisory boards. The next version of SAGE Journals Online is being designed in partnership with academics and undergoes user consultation and review of concepts and prototypes throughout development to serve current research needs with agile navigation features like hideaways, keyword search, tagalong navigation, and image view options.