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Rick Wilson Keynote Miva Merchant Conference 2012

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This slide deck was presented by Rick Wilson, President and COO of Miva Merchant at the 2012 Miva Merchant Conference.

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Rick Wilson Keynote Miva Merchant Conference 2012

  1. 1. Rick Wilson, President and COOKEYNOTE
  2. 2. Rick Wilson, President and COOKEYNOTE
  3. 3. Ecommerce is Back
  4. 4. A Growing US Market (+12% in 2011) of $218B US Online Retail Forecast $279 $259 $240 $218 $197 $176 (in billions) $157 2009 2010 2011 2012 2013 2014 2015 Revenue $157 $176 $197 $218 $240 $259 $279 % Change 11% 13% 12% 10% 10% 8% 8%
  5. 5. Miva Merchant is the 4th Largest Ecommerce Platform Ecommerce Distribution in Top 100,000 Sites TheFind Upfront Yahoo Store Magento Miva Merchant Volusion osCommerce AspDotNetStorefront Miva Merchant VirtueMart Zen Cart * Builtwith.com “Ecommerce Usage Statistics February 2012”
  6. 6. Ecommerce Marketplace Websphere ATG NetSuite completeness of functionality MIVA MERCHANT Magento Volusion Shopify Yahoo Store Amazon Ebay Paypal pricing
  7. 7. Recent Mentions • Top Ten Ecommerce Technology company in 20121 • 1 of 25 Ecommerce Players in Forrester SMB Overview2 • 2012 Top Ecommerce Solution Firm3 • Third Best SEO Shopping Cart Software4 1. Forrester “Market Overview: SMB eCommerce Solutions”, July 2010 2. Builtwith.com “Ecommerce Usage Statistics February 2012 3. International Business Times, February 2012 4. Topseos.com, March 2012
  8. 8. New Distribution Partners
  9. 9. Miva Empresa 5.15 • More than 40% faster than previous versions • MySQL caching • Compiler optimization • Connection management
  10. 10. Shipping Rules
  11. 11. Shipping Rules
  12. 12. Shipping Rules
  13. 13. Shipping Rules
  14. 14. Packaging Rules
  15. 15. Packaging Rules
  16. 16. Pack by Quantity
  17. 17. Pack by Weight
  18. 18. New Shipping Integrations
  19. 19. Packaging Boxes
  20. 20. Print UPS Label
  21. 21. Support • Integrated Hostasaurus support • Resolution focus • World-class support commitment
  22. 22. New Support Enhancements • 24/7/365 phone support • VIP Support (Dedicated/Enterprise)
  23. 23. Customer Training Tools • Merchant Tutorials (now free) • Developer Training Series 1 & 2 • Store Owner Training Series (coming soon) • Updated end user documentation • New API docs and www.mivascript.com
  24. 24. Hosting Platform • Cisco blades • EMC storage array • VMWare Enterprise Cisco Certified Computing System Cluster
  25. 25. Hosting Benefits • Better performance • Advanced redundancy • Lowered support burden
  26. 26. Enterprise Solution
  27. 27. What is an Enterprise Customer? • $5M or more in online retail sales or • Part of an existing large enterprise or • High growth business
  28. 28. Enterprise Customer Challenges • Hosting • Development & coding standards • Business process automation
  29. 29. Hosting • Scalability • Control • Uptime/SLA Hosting
  30. 30. Development • Quality of build • Deployment of infrastructure Hosting • PCI / regulatory standards • Corporate controls Development process
  31. 31. Business Process Automation • Shipping fulfillment • ERP / accounting integration Hosting • CRM / sales process integration Business Development Process Automation
  32. 32. Enterprise CustomerSymptom of Failure: Hosting Symptom of Failure:• Man hours • Downtime• Manual processes • Broken site Enterprise Customer Business Development Process Automation Symptom of Failure: • Low conversion rate • Unexpected results
  33. 33. Miva Merchant Bringing it all together with our enterprise solution Enterprise Customer
  34. 34. Client Highlights
  35. 35. SeV Mini-basket/checkout
  36. 36. Helmet City Invoice Page
  37. 37. TRX Mobile Mobile product page
  38. 38. BTO Sports Facebook (SearchSpring)
  39. 39. Spill 911 Navigation
  40. 40. Royal Swimming Pools Quotes Management
  41. 41. WagginTails.com Insparq
  42. 42. Direct Fix Videos
  43. 43. Haan Blog header
  44. 44. Professional Services
  45. 45. Professional Services • Site Development • Data Work • Custom Programming
  46. 46. Professional Services for Web Developers • Interactive Agencies • Special Needs • Unique Custom Programming
  47. 47. Fixed Price Professional Services
  48. 48. Mobile Commerce
  49. 49. Social Commerce
  50. 50. Site Audit
  51. 51. Smart Designs Floor Plan #1 #1 Floor Plan Floor Plan #1 #3 Floor Plan Smart Smart Design #1 Design #2
  52. 52. Sponsors Presidential Senator Ambassador
  53. 53. THANK YOU

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