Soft Systems Methodology: A brief introduction

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A brief introduction on Soft Systems Methodology for a small group of researchers at Icesi University.

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Soft Systems Methodology: A brief introduction

  1. 1. SSM<br />>SoftSystemsMethodology<br />MarioAndrésLópez <br />
  2. 2. OBJECTIVE<br /><<br />WHOLE<br />PARTS<br />
  3. 3. The normal approach…<br />
  4. 4.
  5. 5. >PEOPLE.<br />
  6. 6. >Relationships<br />
  7. 7. >Interests<br />
  8. 8. >WorldViews<br />
  9. 9. ba              <br /> <br />
  10. 10.  <br />
  11. 11.  <br />
  12. 12. 𝜕y𝜕x tan−1<br /> <br />
  13. 13. ?<br />Howdowyoumeasurethat?<br />
  14. 14. Soft = Easy?<br />
  15. 15. Dilbert clip. (Removed)<br />
  16. 16. So, Whatistheproblemhere??<br />
  17. 17. Consultantisbossy and demanding<br />Thebossisstubborn<br />Marketing isstupid and useless<br />Theycan’tfind a name<br />Dilbertis in charge of theproject<br />Mostnames are taken<br />
  18. 18. Consultantisbossy and demanding<br />Thebossisstubborn<br />Marketing isstupid and useless<br />Theycan’tfind a name<br />Dilbertis in charge of theproject<br />Mostnames are taken<br />People’s ideas are overrated<br />No constructivecriticism<br />There’s a lot of stress<br />Peoplefeelingtoomuchpressure<br />Going in thewrongdirection<br />Mightend up in non sellingproducts<br />Productivityfalls<br />Peoplewhofeelsbad, peoplewhoworksbad<br />Competitivityfalls<br />I havetogoalongwithmyboss<br />I’mtheboss, I’malwaysright<br />I don’tcareaboutanotherthingotherthanmyjob<br />
  19. 19. Events<br />Consultantisbossy and demanding<br />Thebossisstubborn<br />Marketing isstupid and useless<br />Theycan’tfind a name<br />Dilbertis in charge of theproject<br />Mostnames are taken<br />People’s ideas are overrated<br />No constructivecriticism<br />There’s a lot of stress<br />Peoplefeelingtoomuchpressure<br />Facts<br />Going in thewrongdirection<br />Mightend up in non sellingproducts<br />Productivityfalls<br />Peoplewhofeelsbad, peoplewhoworksbad<br />Problems<br />Competitivityfalls<br />I havetogoalongwithmyboss<br />I’mtheboss, I’malwaysright<br />Paradigms<br />I don’tcareaboutanotherthingotherthanmyjob<br />
  20. 20. Whatit’sallabout…<br />Mental models<br />
  21. 21. Everyone has itsownvision<br />
  22. 22. Imagine a complexsystem<br />
  23. 23. Quality<br />On time<br />There’scustomersvision<br />Lowprice<br />
  24. 24. High profit<br />Productivity<br />There’stheownersvision<br />Lowcosts<br />
  25. 25. Imnotbeingpaidforthat<br />There’sthepeoplewho do thingsvision<br />It’snotmyresponsibility<br />I don’tliketoworkhere<br />
  26. 26. Be sustainable!<br />There’stheoutsidepeoplevision<br />Followthestandards!<br />Followthelaw!<br />
  27. 27. Sustainable<br />Profitable<br />Competitive<br />And there’ssomewherewewouldliketo be<br />Responsible<br />Market share<br />
  28. 28. Customers<br />Actors<br />Transformation<br />Wetalchaung<br />Owners<br />Environment<br />
  29. 29. Let’s try something…<br />CATWOE thisgroup.<br />

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