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Building high performance organizations

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A Game to help people understand what it takes to build high performance organizations. The presentation only works with the game materials: https://agilepainrelief.com/notesfromatooluser/2015/11/building-high-performing-organizations-game.html

Published in: Leadership & Management
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Building high performance organizations

  1. 1. Building High Performance Organizations Is there a Strategy? Building High Performance Organizations Game by Agile Pain Relief Consulting is licensed under a  Creative Commons Attribution-ShareAlike 4.0 International License
  2. 2. Hope is not a Strategy
  3. 3. –Monty Python - The Spanish Inquisition “Our chief weapon is surprise...surprise and fear...fear and surprise....”
  4. 4. “ Improve Wisdom of the Crowd Resilience Respond to Change Sense Benefits
  5. 5. Sample Round 5 min Background 5 min 6 Rounds 10-15 min Debrief
  6. 6. Organizational Improvement Team
  7. 7. Goal
  8. 8. Visualize Your Work
  9. 9. Map Your Portfolio • Work Collaboratively • Find Current Work In Progress • Categorize and Map
  10. 10. Portfolio Kanban Walls
  11. 11. Our Kanban Wall
  12. 12. Role Cards • Take In Order • Private to You
  13. 13. Smallest Online Bookstore
  14. 14. Game Setup • Take a Persona Card (keep it secret) • Feature Cards place in Portfolio • Operational Cards Shuffled and Face down • $10,000 in monopoly money shared among team • Setup Bank • Each round represents 4 Sprints
  15. 15. Round 1. Purchase Features 2. Place in Product Backlog 3. Purchase Operational Activities 4. Commit to Features 5. Gremlins
  16. 16. Round Part II 6. Work Completed 7. Customer Satisfaction 8. Record Money 9. Return Cards 10.Retrospective
  17. 17. Sample Round Purchase Features • Recommendations Engine $2,400 • potential value $7,500 • Story Points 30 • Wishlist $2,000 • potential value $5,000 • Story Points 10
  18. 18. Sample Round Place in Product Backlog • Team POs order • Wishlist, then Recommendations Engine
  19. 19. Sample Round Purchase Operational Activities • Draw Three Cards • Purchase: Backlog Refinement - $600 and two fewer Story Points completed this round • Recommendations Engine Split into 3 parts
  20. 20. Sample Round Commit to Features • Wishlist • All three Recommendation Engine Parts
  21. 21. Sample Round Gremlins • Draw Two Cards • Regression - reduce capacity by 5 story points • Dark Work - reduce capacity by 5 story points
  22. 22. Sample Round Work Completed • -2 Story Points for Backlog Refinement • -10 for two Gremlins • Work Completed - 40 its (base) - (2 Backlog Refinement + 10 Gremlins) = 28 pts
  23. 23. Sample Round Work Completed II • 28 Story Points complete • Record which Features complete (in order) - Wishlist (10). Recommendations Engine I (10) • Incomplete Recommendations II (2 its remain) and III (10 points remain)
  24. 24. Sample Round Customer Satisfaction • Wishlist – die roll: 3 – 75% of Customer Value $5,000 = $3,750 paid. • Recommendation Engine part I – die roll: 2 – 50% of Customer Value $2,500 = $1, 250 paid
  25. 25. Sample Round End • Spent $5,000 • Received $5,000 • Note Permanent Changes in Capacity (None) • Retrospective
  26. 26. Risk - Bankruptcy
  27. 27. Round 1. Purchase Features 2. Place in Product Backlog 3. Purchase Operational Activities 4. Commit to Features 5. Gremlins
  28. 28. Round Part II 6. Work Completed 7. Customer Satisfaction 8. Record Money 9. Return Cards 10.Retrospective
  29. 29. Gremlins
  30. 30. Weathervaning Exec Short Term Client Story • Mitigated by - PO Empowered to say No
  31. 31. Regression • Partial Mitigation • Why Agile - Quality? • Improve Engineering Practices
  32. 32. Support Issue • Partial Mitigations • Walking Portfolio Kanban Wall with Team • Cross-Skilling
  33. 33. Just Work Harder • Mitigation - Pro-social bonuses
  34. 34. Dark Work aka Shadow IT • Partial Mitigation - Walking the Portfolio Kanban Wall • Full Mitigation - Clarified the Vision with Your Team
  35. 35. Micromanagement • Mitigation - Coaching Executive Mindset
  36. 36. Team Member Borrowed or Poached • Partial Mitigation - Cross Skilling
  37. 37. Not My Work • Partial Mitigation • Cross Skilling • Pro-Social Bonuses
  38. 38. Operational Activities
  39. 39. Backlog Refinement
  40. 40. Lean U/X
  41. 41. Concept Prototype Validate Internally Test Externally Learn from user behavior Iterate Just the UX process #LeanUX | @jboogie
  42. 42. Power to Say NO
  43. 43. Hire an Additional Team
  44. 44. Work In Progress Limits
  45. 45. Clarify Vision
  46. 46. Clarify Why Agile - Quality • Collaborative Strategy Deployment • Hoshin Kanri
  47. 47. Karl Scotland - @kjscotland - #abe15 http://availagility.co.uk Increase revenue Reduce costs Reduce churn LetValueFlow BeFirstto Market GivetheBestUser Experience Reporting DevOps Product Ownership Hack Days DecreaseLead Time IncreaseNPS Increase Throughput DecreaseSupport Cases Increase% innovation
  48. 48. Karl Scotland - @kjscotland - #abe15 http://availagility.co.uk
  49. 49. Coach Mindsets
  50. 50. Team Level Bonuses
  51. 51. Pro-Social Bonuses
  52. 52. Debrief • Hindsight is 20/20 • Fragile • Risks • Many trumps One
  53. 53. References • Game Posted - agilepainrelief.com • Lean UX: https://agilepainrelief.com/product-owner-resources- and-references#usability • Kanban: https://agilepainrelief.com/scrummaster-resources- and-references#kanban • Prosocial Bonuses: https://agilepainrelief.com/scrummaster- resources-and-references#pay-for-performance • Portfolio Management: https://agilepainrelief.com/scrummaster- resources-and-references#portfolio-management

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