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UX Lifecycle Slides


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brief overview of UX Lifecycle developed by Howard Baines

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UX Lifecycle Slides

  1. 1.
  2. 2. User Experience<br />“User Experience encompasses all aspects of a<br /> user’s interaction with an organisation, <br />its productsand services.”<br />
  3. 3. The impact of User Experience<br />Who?<br />What?<br />Acquisition<br />Conversion<br />Retention<br />Growth<br />Service cost<br />Satisfaction<br />Referral<br />Customers<br />Employees<br />Members<br />Subscribers<br />Partners<br />Suppliers<br />Followers<br />