Mention our strategic partnership with IATA here? Some additional airline clients (TAME, Air Pacific)? Definitely highlight Sentosa, as Mike Barclay will have addressed the group the night before… Which other clients to highlight?The last phrase will be a teaser of sorts – “as I describe our approach to change and development, I hope it becomes clear what kind of leader is a good fit for us (and what kind is not)…”
“I’m a consultant and all consultants love models – so I feel compelled to share at least one with you today. This eight-step model developed by Harvard Business School professor John Kotter describes a pattern that we often see when supporting large-scale transformations…”
“To provide a good example of the kind of large-scale change that we do, and Kotter describes, we have to look no farther than the host of this summit – IATA…”
New Processes / Approaches to support new leadership, adapt to new environmentAnother key message: large-scale change takes time, especially when you aim to transform the culture and the systemsConclude this slide with a quick summary of key outcomes:IATA has driven results – e-ticketing is the best exampleIATA is building leaders internally – the two recent Senior Vice President appointments (AleksPopovich and AyazHussain) were change agents in the ICL/I-LEAD programs – and both worked at the second level as a coach IATA is more relevant to the industry – serving as an effective lobbying arm on ongoing issues like taxes as well as on unexpected crisis situations like the Icelandic volcanic ashIATA is leading the industry in areas where we are appropriate to drive – such as the environment
This Arrow Electronics story builds on the Etihad story about engagement driving sales!
Rationally = with their job; Emotionally = with their company
Global Aviation Human Capital Summit 2011
Developing Leaders and Driving Change Robert (Bob) Weiler Managing Partner 3 November 2011| IATA Global Aviation Human Capital Summit Delivering Results Developing Leaders Aligning Organizations