Ensim Unify Crm Demo 20090204

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Demonstration provisioning of Hosted CRM Dynamics 4.0 using Ensim Unify Service Provider Edition

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Ensim Unify Crm Demo 20090204

  1. 1. <ul><li>Unify and Hosted CRM Dynamics 4.0 </li></ul><ul><li>Marcel Kardol </li></ul><ul><li>Managing Director EMEA </li></ul><ul><li>[email_address] </li></ul>Ensim Confidential & Proprietary
  2. 2. Ensim Unify and Microsoft Dynamics CRM 4.0 <ul><li>Unify CRM Dynamics 4.0 connector released in 12-2007 </li></ul><ul><li>Allows service providers to manage CRM alongside other hosted services with a centralized provisioning system </li></ul><ul><li>Benefits from all Ensim Unify features </li></ul><ul><ul><li>White-label / reseller capabilities </li></ul></ul><ul><ul><li>Self management control panels </li></ul></ul><ul><ul><li>Resource management </li></ul></ul><ul><ul><li>Delegated administration </li></ul></ul><ul><ul><li>Metering/monitoring </li></ul></ul><ul><li>Specific CRM features managed by Unify </li></ul><ul><ul><li>Default currency settings (per organization/user) </li></ul></ul><ul><ul><li>Locale setting (per user) </li></ul></ul><ul><ul><li>User role (per user) </li></ul></ul><ul><ul><li>Maximum number of users (per organization) </li></ul></ul>Ensim Confidential & Proprietary
  3. 3. Unify CRM Demo: create Organization Ensim Confidential & Proprietary
  4. 4. Unify CRM Demo: create Organization Ensim Confidential & Proprietary
  5. 5. Unify CRM Demo: create Organization Ensim Confidential & Proprietary
  6. 6. Unify CRM Demo: create Organization Ensim Confidential & Proprietary
  7. 7. Unify CRM Demo: create Organization Ensim Confidential & Proprietary
  8. 8. Unify CRM Demo: Organization Admin creates user Ensim Confidential & Proprietary
  9. 9. Unify CRM Demo: Organization Admin creates user Ensim Confidential & Proprietary
  10. 10. Unify CRM Demo: Organization Admin creates user Ensim Confidential & Proprietary
  11. 11. Unify CRM Demo: Organization Admin creates user Ensim Confidential & Proprietary
  12. 12. Unify CRM Demo: Organization Admin creates user Ensim Confidential & Proprietary
  13. 13. Unify CRM Demo: user control panel with direct access to Hosted CRM Dynamics Ensim Confidential & Proprietary
  14. 14. Unify CRM Demo: the CRM workplace is enabled Ensim Confidential & Proprietary
  15. 15. Hosted CRM Deployment Scenario 1 <ul><li>Default: Shared Hosting model </li></ul><ul><li>This offering model is typically the model which is described in the CRM documentation for service providers. </li></ul><ul><li>This model is for organizations with a limited number of users ( max 25-50 users ). </li></ul>Ensim Confidential & Proprietary
  16. 16. Hosted CRM Deployment Scenario 2 <ul><li>Under research : </li></ul><ul><li>Dedicated virtual hosts in shared environment </li></ul><ul><li>Virtualize the application servers of CRM </li></ul><ul><li>dedicate one SQL virtual instance to these virtual hosts </li></ul><ul><li>This separate 'virtual platform' could be dedicated to external partners allowing them to implement CRM customizations for their customers. </li></ul><ul><li>As such the CRM customizations should only impact the customers of the partner </li></ul>Ensim Confidential & Proprietary
  17. 17. Ensim Confidential & Proprietary Copyright © 2009 All rights reserved

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