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Busting Out of Your Cubicle (ALA 2013)

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Are your library’s brainstorming sessions more like… brain droughts? M.J. D’Elia and Robin Bergart of Innovative Bootcamp (University of Guelph) will show you activities and strategies you can use to teach your library how to be a more creative organization. As academic libraries face new technologies, shifting priorities, and ever-increasing competition for resources, they must learn to respond creatively to problems. Innovation and organizational creativity know-how are critical to success. Leave this active, hands-on session electrified!

Published in: Education

Busting Out of Your Cubicle (ALA 2013)

  1. 1. Busting Out of the Cubicle: Your Creative Self At Work M.J. D’Elia Robin Bergart https://www.surveymonkey.com/s/acrlac13programevaluation
  2. 2. M.J. Learning & Curriculum Support Instructor (Entrepreneurship) Twitter: @mjdelia
  3. 3. University of Guelph
  4. 4. Innovation boot camp innovationbootcamp.wordpress.com
  5. 5. goals • Demystify innovation • Introduce four mindsets • Meet new people • Have fun
  6. 6. Robin User Experience Librarian
  7. 7. four mindsets • Collaborator • Anthropologist • Cross-Pollinator • Experimenter
  8. 8. collaborator network
  9. 9. collaborator (hallmarks) • Coax people out of their silos • Cultivate a broad network • Form multi-disciplinary teams
  10. 10. collaborator (example)
  11. 11. explain this! activity
  12. 12. explain this! (set up) • Find a partner –Partner “A” and Partner “B” • Grab one bag of Lego per pair
  13. 13. explain this! (Partner A) • Select 15-20 pieces • Build an interesting structure –Do not mix the sets or trade pieces • Time: 3 minutes
  14. 14. explain this! (Partner A) • Explain your structure –Use a topic from the next slide • Time: 2 minutes
  15. 15. list “A” (explain this!) • Publishing • Nutrition • The circus • Hollywood • Moon excavation
  16. 16. explain this! (Partner B) • Select 15-20 pieces • Build an interesting structure –Do not mix the sets or trade pieces • Time: 3 minutes
  17. 17. explain this! (Partner B) • Explain your structure –Use a topic from the next slide • Time: 2 minutes
  18. 18. list “B” (explain this!) • Military • The ocean • Comics • Mexican food • Thunder
  19. 19. explain this! (debrief) • Lego Serious Play • Mind stretch • Signaling something different
  20. 20. collaborator (application) • Build teams with tasks • Work with the willing • Listen and learn • Be more playful
  21. 21. anthropologist observe
  22. 22. anthropologist (hallmarks) • Observe in the field • Pose questions • Challenge common wisdom
  23. 23. anthropologist (example)
  24. 24. visual deck activity
  25. 25. visual deck (materials) • Image deck • Lined sticky note • Something to write with
  26. 26. visual deck (instructions) • Jot down 10 observations –What jumps out? –How are students using the space? –How are they interacting? • Time: 4 minutes
  27. 27. visual deck (instructions) • Find a partner and compare notes –What did you notice? • What do your observations tell you about this library? • Time: 4 minutes
  28. 28. visual deck (debrief) • Observation vs. Interpretation • Observe then question • Noticing leads to new ideas
  29. 29. anthropologist (application) • Take time to observe • Get outside of your library • Ask questions (and then ask more)
  30. 30. cross-pollinator connect
  31. 31. cross-pollinator (hallmarks) • Explore widely • Connect disparate ideas to create something new • Make wild associations
  32. 32. cross-pollinator (example)
  33. 33. life is like... activity
  34. 34. life is like... (materials) • White envelope • Something to write with
  35. 35. life is like... (instructions) • Get in groups of 2 or 3 • Grab a worksheet (inside envelope)
  36. 36. life is like... (instructions) • Librarians are like __________ • Discuss the three questions • Record your thoughts
  37. 37. life is like... (options) • Lifeguards • Detectives • Auto mechanics • Lawyers • Dentists • Chefs • Safari guides • Ski instructors • Waiters • Plumbers • Farmers • Pilots
  38. 38. life is like... (questions) • What comes to mind when you think of __________? • What would the profession look like if we acted more like _______? • What would the patron experience look like?
  39. 39. life is like... (debrief) • Generative analogies • Look for new possibilities • Connect seemingly disparate ideas
  40. 40. cross-pollinator (application) • Use metaphors and analogies • Read widely and explore new things • Talk to strangers
  41. 41. experimenter iterate
  42. 42. experimenter (hallmarks) • Make ideas tangible • Test and retest scenarios/products • Embrace failure • Prototype, prototype, prototype
  43. 43. experimenter (example)
  44. 44. three tries activity
  45. 45. three tries! (set up) • Find a partner –Partner “A” and Partner “B” • Grab one bag of Lego per pair
  46. 46. three tries (instructions) • Grab a partner • Three successive builds –Build #1: Partner A –Build #2: Partner B –Build #3: Both partners
  47. 47. three tries (scenario: partner A) ACME Sleds manufactures high quality sleds and toboggans. You are the lead designer for their 2013 Super Sled Racer.
  48. 48. three tries (challenge #1: partner A) • Build the 2013 Super Sled Racer –Use the Lego mini-fig (the Lego dude) –Use the black platform • Time: 3 minutes
  49. 49. three tries (challenge #1: partner A) • Explain the features of your sled • Time: 1 minute
  50. 50. good news great reviews bad news accidents
  51. 51. three tries (challenge #2: partner B) • Build a winter-related product –Do NOT use the black platform • Time: 3 minutes
  52. 52. three tries (challenge #2: partner B) • Explain your winter-related product • Time: 1 minute
  53. 53. good news record sales bad news winter blues
  54. 54. three tries (challenge #3: both) • Build anything you can sell –Use any part of your inventory –You CAN use the black platform again • Time: 3 minutes
  55. 55. three tries (challenge #3: both) • Explain your new invention • Time: 2 minutes
  56. 56. three tries (debrief) • Use your constraints • Prototype, prototype, prototype • Tell the story
  57. 57. experimenter (application) • Try stuff, fail, tweak and try again • Stay within acceptable loss • Build to learn; learn to build
  58. 58. bring it home case study
  59. 59. collaborator • Networked with other reference librarians • Establishing a community of practice for reference
  60. 60. anthropologist • Student observation • Interviews & walkabouts • UX testing (signage, jargon, etc.)
  61. 61. cross-pollinator • Customer service research –Zappos, Starbucks, Southwest, etc. • Site visits –Passport office, retail, public libraries
  62. 62. experiment • Built our “lemonade stand” –Inexpensive, flexible • Gathered user feedback • Next iteration ready for the Fall
  63. 63. bring it home culture
  64. 64. culture of innovation • Ask why (and why not?) • Improve your capacity to notice • Explore the adjacent possible • Frame your problems for possibility • Learn by doing
  65. 65. Busting Out of the Cubicle Your Creative Self at Work M.J. D’Elia mdelia@uoguelph.ca Twitter: @mjdelia Robin Bergart rbergart@uoguelph.ca ALA 2013: Chicago https://www.surveymonkey.com/s/acrlac13programevaluation
  66. 66. Busting Out of the Cubicle Your Creative Self at Work M.J. D’Elia & Robin Bergart University of Guelph ALA 2013 Image: The Noun Project, Jakub Ukrup (cc) http://thenounproject.com/noun/rubiks-cube/#icon-No4929

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