Some 380 million people speak it as their first language 600 million speak it as their second. A billion are learning it by 2030, it is predicted almost half of the world will be more or less proficient in it.
DON’T ALLOW TRANSLATION TO BE A BLOCKER TO ENTER A NEW MARKET
International Ecommerce The mechanics The operational side Payment methods Delivery & Returns.
UK ecommerce - it’s about the customer. The single View of the customer Customer Experience Management Customer Life Time Value etc.
This is the mind set we need to move towards to stay competitive in the global market.
Buzzword Space is getting busy 1 to 1 relationship All people are different
Who are Peerius?
• The market leader in personalisation software since 2007
• Offering an enhanced online customer experience with tangible results
• 6 billion recommendations served in 2013
• An agile solution which is tailored to suit our customers requirements
• Serving top retailers including:
Nation of Shopkeepers
Online to make up
UK retail sales by
2018 (US is 11%)
will rise 16.0% this
South Korea 21
775 Million internet shoppers 163 million internet shoppers
Source: GlobalWebIndex, March 2014
Asia-Pacific will claim more than
46% of internet shoppers
worldwide in 2014
88 million online
orders in 2013
Ours for the taking?
Based on current trends UK international deliveries
set to double by 2017
Challenges - Fraud
3. United States
21. United Kingdom
• We’re brilliant at what we do
• Huge opportunity out there
• You can’t do this alone, no team is large enough
• Use the tools and technologies available.
• Only a rich personalised approach can begin to understand:
– The Context
– The Occasion
– The Emotion
• You need to ensure that your are not hindered by resource but
empowered by technology