Cloud computing and library services

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  • 1. good morning - thank you, \n2. Our focus today - CC, how to make it work for libraries\n3. Clear to see continued interest - both in my own library and in the literature and work in the field\n
  • 1. Take a few minutes to lay the foundation for this session - to point to a few trends that I have seen take hold in the last year\n2. Recent development of ‘end-to-end’ OS level cloud support (icloud, windows live), development of computer chromebook\n3. Shows us that CC continues to be a powerful consumer force.\n
  • 1. There is still a high positive view of CC - This study was done in 2010 - wonder what impact the Spring outage of Amazon’s US-East service, Sony’s xbox security breach and other ‘network’ based news stories would have\n
  • 1. In any case - CC marches forward. It was the focus of one of the Taiga statements, \n2. Made me wonder for IT and services how true this was for my own library\n
  • Ok - cc is popular what is it?\n Defining the cloud\n Metered, Replicable, Service-focused, Subscription, scalable\n When we talk about CC we mean everything from GMail to TB of network disk space, we mean real-time, network based\n For most of us CC is equivalent to services offered on the Internet\n Gartner defines the cloud as service-based, scalable and elastic, shared, metered by use and uses the interneet (Garner 2009)\nBezios. Aazon. 70 / ep\n\n\n\n
  • I think that there are three related concepts worth exploring in the realm of “IT service and CC”\nThree related concepts for Internet enabled services\n Cloud computing - “the act of storing, accessing, and sharing data, applications, and computing power in cyberspace”\n NIST & Gartner definition more granular\n Web Service - “software system designed to support interoperable machine-to-machine interaction over a network” -  RSS feed,  iCal invite\n API - A specification for a web-service\nOur large CC service providers use all of these - Gmail, YouTube, Amazon\nWhat we find:\n CC has grown literally to “web-scale”, it means just about everything\n CC is at the peak of the gartner hype-cycle. In other words - prepare to be disappointed.\n\n\n
  • What is salesforce?\nholistic service offering\nFree and pay services\nEnd to end true saas\nDevelopment and publishing platform\nIs this where library developers should concentrate?\nStory - non profit allocation service\n
  • The typical suite of salesforce apps\nProblem? - no invneotry control, circulation, \nLibraries have specific device needs\n
  • This is how we wound up organizing things\nMarket is still fragmented\nOur view - it is changing rapidly, cloud provides flexibly \ncoincidentally - open source proved to be the most resource intensive.\n
  • despite our apporach - making these decsions is not always easy. We found that, besides the techical issues - our administrative issues posed the most pressing questions\n\n Service level agreements\n Access and security\n Manage user access\n Principles of IT Service management\n
  • 1. Try SAAS type products - four main areas\n
  • 1. I gathered rough data on IT expenditures in my library - \n2. Broadly defined ‘cloud service’ to include I,P,SAAS services, data services (openurl, record providers but not resource subscription)\n3. Excluded network infrastructure, University level costs\n4. Found that Client computing was still a significant yearly expense and that local IT was largely peripheralized\n5. Local IT is more curious in light of University move to Gmail - provides a model for what library IT might look like \n
  • 1. Wanted to break apart IAAS, PAAS and SAAS data - again - these are rough numbers. Do not include indirect costs (personnel)\n2. Found we spent the most on outsourced SAAS (clearly) but also that IAAS provided high return on our investment - web, blog/wiki, vufind, dspace, knowledgebase were key services\n
  • 1. Some of the trends that I saw developing out of our last year\n2. Perhaps the most interesting for me has been our growing reliance on DAAS in the ILS realm\nDaas is the foundation of the OCLC product and we see this in other areas\n
  • So how can we begin using the cloud to address current needs?\n1. Just getting started?\n2. Tried a few things before?\n
  • Curious to learn more?\nALA panel on cc\n4 views - digital services, crisi management\nYan is the Systems Librarian at the University of Arizona\nCarissa is a Partner Specialist from DuraCloud\nKrista Stapelfeldt is the Islandora Project Repository Manager at the University of Prince Edward Island\nChris Tonjes is the Director of Information Technology at the DC Public Library\n
  • Cloud computing and library services

    1. 1. CLOUD COMPUTING Uses for Library Services Erik Mitchell, Ph.D. Assistant Director for Technology Services Z. Smith Reynolds Library Wake Forest University
    2. 2. DataHosting Google AppsCommunicationMedia “For
consumers,
the
 cloud
revolu1on
has
 already
happened”Computers --Nicholas Carr
    3. 3. • PEW INTERNET TRUST The future of cloud computing - Janna Anderson, Lee Rainie 2010
    4. 4. Within five years, all library collections, systems, and services will be driven into the cloud. . . -- Taiga provocative statements 2011
    5. 5. DEFINING THE CLOUDpay for what you use service-focused easy to replicate scalable
    6. 6. RELATED CONCEPTS• Cloud computing “is a phrase that is being used today to describe the act of storing, accessing, and sharing data, applications, and computing power in cyberspace” - Pew Internet Trust• A Web service “is a software system designed to support interoperable machine-to-machine interaction over a network” - w3c.org• Applicationprogramming interface (API) “is a specification for allowing programs to exchange data"
    7. 7. WHAT IS SALESFORCE.COM?
    8. 8. FIT WITH LIBRARIES Collaboration Mobility Service Social / Marketing Resource sharing Metadata sharing Object preservation Service licensing
    9. 9. CLOUD COMPUTING IN LIBRARIES { Approach Systems OpenURL resolver, Stats Software manager, research guides, online referenceService catalog Integrated library system, Platforms Interlibrary loan, copyright compliance systems Discovery, digital repository, archives management, Infrastructure website, digital storage, institutional repository
    10. 10. CONTRASTING VIEWS OF CLOUD SOLUTIONS Opportunities Challenges Network foundation adds Lower initial cost complexity Collaboration with partners is Flexible, scalable as needed keySolutions tailored to fit specific Security, connectivity, service needs contingency plans are key
    11. 11. Client hardware Cloud Services Local Server IT 1% 29% 70%YEARLY IT EXPENDITURES
    12. 12. SAAS IAAS PAAS 32% 58% 9%CLOUD SERVICE DISTRIBUTION
    13. 13. TRENDS AND CHALLENGESContinued open source adoption in light ofCloud-based servicesImportance of Data as a Service - Web-servicebased ILS, Subscription focused servicesSelecting, implementing and managing services(e.g. Duracloud, Omeka, Webscale, Summon)Impact on - organization, finances, strategicdirection, service, data
    14. 14. USE THE CLOUD TO ADDRESS CURRENT NEEDSTips for the beginner Tips for the expert Use Google docs Try hosting services Create and upload a video Experiment with storage Pick a new cloud service Compare support platform and try it service options Read about hosted library- Pick a service and specific cloud services implement it
    15. 15. ALA PANEL ON CLOUD COMPUTING• Yan Han - University of Arizona• Carissa Smith - DuraCloud• Krista Stapelfeldt - Islandora• Chris Tonjes - DC Public Library http://bit.ly/alacloud2011

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