Hello Melissa Cooper @mississa Huge Data, Little Screen   Assisting mobile users find information quickly using site searc...
<ul><li>Design challenge </li></ul><ul><li>What is out there </li></ul><ul><li>User research </li></ul><ul><li>Site Model ...
About me Melissa Cooper @mississa
✔   In site search  x  SEO  x   Apps Scope
About Search Scope
Scope Click? Trackball? Gesture? Operating System? Screen size? Javascript? Flash?
Scope Search Information Goal:  simplify a complex search Context Broad Audience
Scope Without watering down the experience
Scope Competitor Analysis
Mobile Search Patterns Browse model
Mobile Search Patterns
Mobile Search Patterns
Mobile Search Patterns Keyword and location
Mobile Search Patterns Get the app! Recent redesign
Mobile Search Patterns Advanced input Sorry  
Mobile Search Patterns No music? (no reggae)
Mobile Search Patterns Define your search
Mobile Search Patterns
Harsh reality Mobile search Patterns
Search Insight Good results give users confidence
Search Insight Search entry is key to quality results
Faceted Search Search
Faceted Search Search
Design for possibilities Search Insight
<ul><li>Make options visible </li></ul><ul><li>Quick entry results </li></ul><ul><li>Support specific criteria </li></ul><...
Scenario Context is complex
What is on in my area? What is coming up? What suits my   interests? What is on next week? What free? Scenario
Scenario When? Where? How much? How do I get there? What is it about
Scenario Where is <artist> playing? What is on at the powerhouse? Oops, forgot the address…  Any reggae coming up? What’s ...
Scenario Where is <artist> playing? What is on at the powerhouse? Oops, forgot the address…  Any reggae coming up? What’s ...
Scenario Date 21st Dec Next weekend Date range Location Perth Near me Venue /  Address Venue Artist Event type Keyword Mus...
ABC’s The Big Diary goes mobile Mobile Search Patterns
Home Page Featured Events The Big Diary  Location Keyword / location Category Date My Diary ABC Mobile nav Default locatio...
Search Results Search Feedback  And Refinement The Big Diary  Events in <Location> Events Listings ABC Mobile nav Paginati...
Event Details Image The Big Diary  Event title Add to shortlist Details My Diary / share ABC Mobile nav Events like this o...
The Big Diary Image The Big Diary  Event title Add to shortlist Details My Diary / share ABC Mobile nav Events like this o...
✔   Make options visible ✔   Quick entry results ✔   Support specific criteria ✔   Provide refinement  ✔   Search feedback...
Resources Thank you <ul><li>Images by: </li></ul><ul><li>Web pages as graphs by  http://www.aharef.info/static/htmlgraph/ ...
Questions? Thank you <ul><li>Acknowledgements </li></ul><ul><li>ABC Innovation, 2ergo, UX Team Fairfax Digital, UTS  </li>...
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Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.

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How does the designer handle large data sets on the small screen to create solutions that deliver satisfying search results simply and quickly for users on the go?

This session takes a closer look at designing the user experience of searching for content that originated on large screens, and is being repurposed for the small screen, given the challenges and opportunities the mobile platform presents.

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Huge Data, Little Screen: Assisting Mobile Users Finding Information Quickly Using Site Search.

  1. Hello Melissa Cooper @mississa Huge Data, Little Screen Assisting mobile users find information quickly using site search on the go.
  2. <ul><li>Design challenge </li></ul><ul><li>What is out there </li></ul><ul><li>User research </li></ul><ul><li>Site Model </li></ul>Hello Agenda
  3. About me Melissa Cooper @mississa
  4. ✔ In site search x SEO x Apps Scope
  5. About Search Scope
  6. Scope Click? Trackball? Gesture? Operating System? Screen size? Javascript? Flash?
  7. Scope Search Information Goal: simplify a complex search Context Broad Audience
  8. Scope Without watering down the experience
  9. Scope Competitor Analysis
  10. Mobile Search Patterns Browse model
  11. Mobile Search Patterns
  12. Mobile Search Patterns
  13. Mobile Search Patterns Keyword and location
  14. Mobile Search Patterns Get the app! Recent redesign
  15. Mobile Search Patterns Advanced input Sorry  
  16. Mobile Search Patterns No music? (no reggae)
  17. Mobile Search Patterns Define your search
  18. Mobile Search Patterns
  19. Harsh reality Mobile search Patterns
  20. Search Insight Good results give users confidence
  21. Search Insight Search entry is key to quality results
  22. Faceted Search Search
  23. Faceted Search Search
  24. Design for possibilities Search Insight
  25. <ul><li>Make options visible </li></ul><ul><li>Quick entry results </li></ul><ul><li>Support specific criteria </li></ul><ul><li>Provide refinement </li></ul><ul><li>Search feedback </li></ul><ul><li>Support repeat users </li></ul>Goal Quality results
  26. Scenario Context is complex
  27. What is on in my area? What is coming up? What suits my interests? What is on next week? What free? Scenario
  28. Scenario When? Where? How much? How do I get there? What is it about
  29. Scenario Where is <artist> playing? What is on at the powerhouse? Oops, forgot the address… Any reggae coming up? What’s on this weekend?
  30. Scenario Where is <artist> playing? What is on at the powerhouse? Oops, forgot the address… Any reggae coming up? What’s on this weekend? Date Category Location Venue Keyword
  31. Scenario Date 21st Dec Next weekend Date range Location Perth Near me Venue / Address Venue Artist Event type Keyword Music Genre Taste Activity Category
  32. ABC’s The Big Diary goes mobile Mobile Search Patterns
  33. Home Page Featured Events The Big Diary Location Keyword / location Category Date My Diary ABC Mobile nav Default location Content Affordance Simple input & retention Customise Quick-links Popular Quick-links Advanced Options Shortlist
  34. Search Results Search Feedback And Refinement The Big Diary Events in <Location> Events Listings ABC Mobile nav Pagination Clear Search Feedback Allow users to refine Easy to scan listings Skip results <Event Title> <Category> <venue> 03 Oct <Event Title> <Category> <venue> 03 Oct
  35. Event Details Image The Big Diary Event title Add to shortlist Details My Diary / share ABC Mobile nav Events like this one Shortlist Share Map Next result Venue Sub-Cat
  36. The Big Diary Image The Big Diary Event title Add to shortlist Details My Diary / share ABC Mobile nav Events like this one Search Feedback And Refinement The Big Diary Events in <Location> Events Listings ABC Mobile nav Pagination Featured Events The Big Diary Location Keyword / location Category Date My Diary ABC Mobile nav Search Feedback And Refinement The Big Diary Events in <Location> Events Listings ABC Mobile nav Pagination
  37. ✔ Make options visible ✔ Quick entry results ✔ Support specific criteria ✔ Provide refinement ✔ Search feedback ✔ Support repeat users Goal Quality results
  38. Resources Thank you <ul><li>Images by: </li></ul><ul><li>Web pages as graphs by http://www.aharef.info/static/htmlgraph/ </li></ul><ul><li>South Park avatar powered by http://www.sp-studio.de/ </li></ul><ul><li>Our direction by T_Bal </li></ul><ul><li>Reflections of Amsterdam – Alice in Wonderland by AmsterS@m - The Wicked Reflectah </li></ul><ul><li>Empty sack by NickySmith </li></ul><ul><li>Karate Class by gdraskoy </li></ul><ul><li>Red/Yellow by pietroizzo </li></ul><ul><li>Turn to clear vision by Philipp Klinger </li></ul><ul><li>Grand Street: Texting by moriza </li></ul><ul><li>Against the wall by Shanghai Sky </li></ul><ul><li>Things We Lost Along The Way | 130.365 by Stephan Geyer </li></ul><ul><li>(4 + 1) by Surukei </li></ul><ul><li>Mobile sites presented: </li></ul><ul><li>Ticketmaster USA, http://www.ticketmaster.mobi/ </li></ul><ul><li>Upcoming, Yahoo, http://m.upcoming.mobile.com </li></ul><ul><li>Yelp, http://mobile.yelp.com </li></ul><ul><li>Under the Radar, NZ, http://m.utr.co.nz </li></ul><ul><li>MSN Your Gigs, http://mobile.yourtime.com.au/gigs </li></ul><ul><li>Special thanks to… </li></ul><ul><li>My presentation user group: Adrian Wiggins, Robyn Webster, Katherine Barnsley, </li></ul><ul><li>Paul Hart, Eleanor Bell, Manuela Davidson, ABC Mobile Core Team and ABC Innovations. </li></ul>
  39. Questions? Thank you <ul><li>Acknowledgements </li></ul><ul><li>ABC Innovation, 2ergo, UX Team Fairfax Digital, UTS </li></ul><ul><li>Melissa Cooper </li></ul><ul><li>[email_address] </li></ul><ul><li>@mississa </li></ul>

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