a trading division of the
about merson group… We are a multi-service brand communications business, fulfilling a wide range of our clients’ corporat...
merson group structure… Concept, Technical and Wayfinding Sign Design Specialists in the design, manufacture and installat...
about merson group… <ul><li>Over 70 years experience in the signage industry </li></ul><ul><li>4 premises spread across th...
our clients…
 
 
 
 
about merson i-level retail… Database & Compliance Services Warehousing, Fulfilment & Logistics Maintenance Programmes Mer...
our differentiators… <ul><li>Experts in our field, 15 years of practical experience  </li></ul><ul><li>Consultative Approa...
what we are focussed on… <ul><li>Work across Europe </li></ul><ul><li>Audits & Store Mapping </li></ul><ul><li>A focus on ...
project management –  internal team Project Planning & Management Staff Recruitment  & Briefings Vehicle Logistics & Route...
project management… <ul><li>Dedicated Project Manager </li></ul><ul><li>Operational staff appointed according to project r...
project planning… <ul><li>Request for Information </li></ul><ul><li>Client Sign-off confirmation of project details </li><...
staff recruitment… <ul><li>Database listing of 200 people  </li></ul><ul><li>-  Scorecard System - experience, skill set, ...
project briefings… <ul><li>Essential for every project – face2face, online, pilot schemes </li></ul><ul><li>Health & Safet...
warehouse management… <ul><li>Full-time warehouse staff </li></ul><ul><li>20,000 sq. feet dedicated warehouse facility </l...
logistics… <ul><li>Store scheduling & route planning of store </li></ul><ul><li>Nationwide &  European coverage  </li></ul...
project reporting… On-Demand PDA Personalised Reporting Templates   Re-Visit   Option  –  Generate a New Call Visual/Photo...
summary… <ul><li>Part of the Merson Group </li></ul><ul><li>Complete In-Store Marketing Installation Service </li></ul><ul...
thanks for your time!
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I Level Merson Group Blank

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I Level Merson Group Blank

  1. 1. a trading division of the
  2. 2. about merson group… We are a multi-service brand communications business, fulfilling a wide range of our clients’ corporate signage, wayfinding, customer communications and POS promotional needs: <ul><li>sign design </li></ul><ul><li>survey and store mapping services </li></ul><ul><li>sign manufacture </li></ul><ul><li>installation </li></ul><ul><li>project management </li></ul><ul><li>maintenance </li></ul><ul><li>point of sale </li></ul><ul><li>window graphics </li></ul><ul><li>internal signage and displays </li></ul><ul><li>external brand fascias </li></ul><ul><li>built-up letters </li></ul><ul><li>external freestanding signs </li></ul>
  3. 3. merson group structure… Concept, Technical and Wayfinding Sign Design Specialists in the design, manufacture and installation of signage POS Installation and Store Mapping services Project management of large scale signage projects Small works, mini rollouts, repairs and maintenance of signs
  4. 4. about merson group… <ul><li>Over 70 years experience in the signage industry </li></ul><ul><li>4 premises spread across the UK – Glasgow, Chessington and Aylesbury </li></ul><ul><li>National and European wide installation coverage </li></ul><ul><li>Global design consultancy projects – Abu Dhabi Midfield Terminal Complex </li></ul><ul><li>Clients spread across many industry sectors – retail, automotive, transport, commercial/industrial </li></ul><ul><li>Varied and growing key accounts… </li></ul>
  5. 5. our clients…
  6. 10. about merson i-level retail… Database & Compliance Services Warehousing, Fulfilment & Logistics Maintenance Programmes Merchandising Services PAT Test Service Auditing, Surveys & Store Mapping Store Re-brand Store Mapping POS/POP Installation & Placement
  7. 11. our differentiators… <ul><li>Experts in our field, 15 years of practical experience </li></ul><ul><li>Consultative Approach </li></ul><ul><li>Excellent customer references </li></ul><ul><li>Ability to demonstrate cost savings </li></ul><ul><li>We believe in practice not theory </li></ul><ul><li>We measure ourselves on your success </li></ul><ul><li>Flexible </li></ul><ul><li>Reliable </li></ul><ul><li>Driven by your goals and strategy </li></ul>
  8. 12. what we are focussed on… <ul><li>Work across Europe </li></ul><ul><li>Audits & Store Mapping </li></ul><ul><li>A focus on Compliance – “i-site” </li></ul><ul><li>Reporting </li></ul><ul><li>Fulfilment </li></ul><ul><li>Staff recruitment </li></ul>
  9. 13. project management – internal team Project Planning & Management Staff Recruitment & Briefings Vehicle Logistics & Route Planning Warehouse Management Accounts Admin Project Reporting
  10. 14. project management… <ul><li>Dedicated Project Manager </li></ul><ul><li>Operational staff appointed according to project requirements </li></ul><ul><li>Each & every task is recorded </li></ul><ul><li>Ability to recover a failing project </li></ul><ul><li>Secret “Fitter” Programme </li></ul><ul><li>Pre-Project Planning – The key to our success </li></ul>
  11. 15. project planning… <ul><li>Request for Information </li></ul><ul><li>Client Sign-off confirmation of project details </li></ul><ul><li>Pilot Programme/Knowledge Share </li></ul><ul><li>Project Profile Created </li></ul><ul><li>Internal Project Briefing </li></ul><ul><li>Data Data Data! </li></ul>
  12. 16. staff recruitment… <ul><li>Database listing of 200 people </li></ul><ul><li>- Scorecard System - experience, skill set, diligence, vehicle use etc. </li></ul><ul><li>Automated Recruitment Process – using SMS, Intranet </li></ul><ul><li>Vans, fuel and accommodation & wages via PAYE </li></ul><ul><li>Average team size per project is 6-8 teams </li></ul><ul><li>- Example: 400 outlets @ 5 calls per day over 2 weeks (10 days) = 8 fitters </li></ul><ul><li>Volume Rollout examples: </li></ul><ul><li>Tesco 680 Sites in 4 Days </li></ul><ul><li>Sky TV 1150 Sites over 3 weeks </li></ul><ul><li>Camelot 2250 Sites over 6 weeks </li></ul>
  13. 17. project briefings… <ul><li>Essential for every project – face2face, online, pilot schemes </li></ul><ul><li>Health & Safety/Risk Assessment </li></ul><ul><li>Involve the client wherever possible </li></ul><ul><li>Hands on experience for every fitter </li></ul><ul><li>“ What if” Overview </li></ul><ul><li>Team Building Benefit </li></ul>
  14. 18. warehouse management… <ul><li>Full-time warehouse staff </li></ul><ul><li>20,000 sq. feet dedicated warehouse facility </li></ul><ul><li>Stock Booking System! </li></ul><ul><li>Product Codes </li></ul><ul><li>Reliable integrated stock movement & reporting </li></ul><ul><li>Up to the minute downloadable reports </li></ul>
  15. 19. logistics… <ul><li>Store scheduling & route planning of store </li></ul><ul><li>Nationwide & European coverage </li></ul><ul><li>Expert vehicle logistic planning </li></ul><ul><li>Vehicles tailored to suit your product </li></ul><ul><li>Dedicated vehicles </li></ul>
  16. 20. project reporting… On-Demand PDA Personalised Reporting Templates Re-Visit Option – Generate a New Call Visual/Photographic Reports Personalised Exception Notification Daily IVR/CR Weekly/Project End CR Post Project Review
  17. 21. summary… <ul><li>Part of the Merson Group </li></ul><ul><li>Complete In-Store Marketing Installation Service </li></ul><ul><li>Fully Managed & Supported By Latest Technology </li></ul><ul><li>Tailored to your Needs </li></ul><ul><li>Excellent Reporting Facilities </li></ul><ul><li>Ability to handle projects in Europe </li></ul><ul><li>Long Term Business Partnership </li></ul>
  18. 22. thanks for your time!

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